Service desk support Work, Jobs in Livingston, Wln (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Chiropractic Assistant/Front Desk
Alumme Chiropractic —Edinburgh
- £13.50 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
12h
Front of House Manager
Bannatyne —Livingston
- £13.60 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Night Security Officer
Stobo Castle Health Spa —Stobo
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
Recruitment and Admissions Administrator (Permanent)
Edinburgh College —Edinburgh
- £28,726 - £30,162 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
6d
Business Support
The Scottish Government —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Policy Officer
Children First —Edinburgh
- £30,602 - £35,778 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
11d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Office & Operations Coordinator
OAKMONT JOINERY & PROPERTY DEVELOPMENT —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Free parking
Quick apply
2d
ICT Technician
National Museums Scotland —Edinburgh
- £30,496 - £32,743 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
10d
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
2h
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
11d
Policy Officer - Scotland and Northern Ireland
Blood Cancer UK —Edinburgh
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
Quick apply
5d
Duty Manager
The Roseate Edinburgh —Edinburgh
- £31,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
Quick apply
People Advisor
Scottish Environment Protection Agency —Holytown
- £39,725 - £43,887 a year
- Full-time
- Continuous improvement
- Human resources
- Communication skills
- Annual leave
- Employee discount
12d
Assistant Regulator
Scottish Environment Protection Agency —Holytown
- £32,689 - £34,944 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
7d

I want to receive the latest job alerts for service desk support in livingston, wln

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

L1 Service Desk Team Leader

XMA -
Livingston

Apply Now

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

service desk support jobs in livingston, wln

L1 Service Desk Team Leader

First Line Desktop and Network IT Support Engineer.

Chiropractic Assistant/Front Desk

Front of House Manager

Customer Care Coordinator

Team Lead, Enterprise Service Desk

Night Security Officer

Recruitment and Admissions Administrator (Permanent)

Business Support

Policy Officer

Regional IT Support Specialist

Office & Operations Coordinator

ICT Technician

IT Service Desk Analyst - Edinburgh

Specialist Advisor – Energy

Customer Service Advisor

Policy Officer - Scotland and Northern Ireland

Duty Manager

People Advisor

Assistant Regulator

I want to receive the latest job alerts for service desk support in livingston, wln

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected