Overview
Reporting to the Finance Director, we are seeking a dedicated Credit Controller to join our finance team. The successful candidate will be responsible for managing customer accounts, ensuring timely payments, and maintaining positive client relationships. This role offers an excellent opportunity for individuals with strong organisational skills and a keen eye for detail to contribute to the financial health of our organisation.
Responsibilities
Your primary focus will be managing our sales ledger and ensuring timely payments, while smoothly resolving any account discrepancies. Your day-to-day will involve:
- Proactive Debt Collection: Contacting customers daily via phone and email to secure outstanding payments, minimize overdue debt, and ensure cash targets are met.
- Account Reconciliation: Routinely reconciling complex customer accounts to ensure accurate ledgers, matching allocations, and clean balances.
- Self-Bill Invoice Processing: Managing and processing self-bill invoices from major trade customers, carefully verifying rates, volumes, and returns against our internal records.
- Query Resolution: Investigating and resolving customer invoice queries, delivery disputes, and credit note requests by collaborating closely with our sales and logistics teams.
- Credit Management: Assessing customer creditworthiness, monitoring credit limits, and placing accounts on hold when necessary to mitigate risk.
Requirements
We are looking for someone who loves getting stuck into numbers but also enjoys building relationships with people. The ideal candidate will bring:
- Proven Experience: At least 2–3 years of experience working as a Credit Controller or in a high-volume Sales Ledger role.
- Sector Knowledge (Desirable): Experience working within manufacturing, distribution, or dealing with major retail/wholesale accounts is a big plus.
- Strong Technical Skills: Solid proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience working with accounting software/ERP systems.
- Great Communication: An excellent phone manner and the ability to be firm but polite when chasing payments.
- Problem-Solving Mindset: A sharp eye for detail, especially when investigating complex self-bill variances or ledger discrepancies.
This position is paid and offers a valuable opportunity for professional development within our organisation. We welcome applications from candidates who are organised, proactive, and eager to contribute positively to our finance team.
Pay: £24,800.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
Location:
- Caernarfon LL55 2BD (required)
Work Location: In person
