Job Purpose
To support the administration of the Local Government Pension Scheme (LGPS) by maintaining accurate and up-to-date member records and pension data. The role is responsible for data verification, reconciliation, and quality assurance activities to ensure pension benefits are calculated and administered correctly in accordance with relevant regulations, policies, and procedures.
- Maintain and update pension member records, ensuring data accuracy and integrity across pension administration systems.
- Cross-reference and reconcile employer and pension-held data to identify and resolve discrepancies.
- Process and validate pension-related information, including new starters, leavers, transfers, aggregations, and changes in member circumstances.
- Assist with the administration of LGPS benefits, ensuring compliance with relevant regulations and disclosure requirements.
- Verify member data supplied by employers before processing updates and calculations.
- Support the calculation and recording of pension benefits, including final salary and career average revalued earnings (CARE) schemes.
- Assist with the calculation and recording of McCloud underpin protections where applicable.
- Prepare documentation and correspondence relating to pension administration activities.
- Maintain an up-to-date understanding of pension regulations, procedures, and statutory requirements.
- Contribute to data quality improvement initiatives and ensure high standards of accuracy and compliance are maintained.
- Provide excellent customer service and respond to enquiries from members, employers, and stakeholders.
Essential
- Experience using Microsoft Office and Microsoft 365 applications, particularly Excel.
- Experience handling, validating, and transferring data accurately between systems.
- Strong IT and data management skills.
- Good written and verbal communication skills.
- Good organisational skills with strong attention to detail.
- Ability to work independently and as part of a team.
- Ability to manage workloads, deadlines, and changing priorities.
- Commitment to delivering a high-quality customer-focused service.
- 5 GCSEs (or equivalent) including Mathematics and English Language, or equivalent experience.
Desirable
- Experience using Altair Pension System or similar pension administration software.
- Experience using payroll and HR systems.
- Understanding of quality assurance processes and data validation techniques.
- Basic knowledge of Local Government Pension Scheme (LGPS) regulations.
- Awareness of Teachers' Pension Scheme (TPS) regulations.
- Understanding of pension fund policies and procedures.
- Welsh language skills.
- Location: Llandrindod Wells
- Working Pattern: Flexible/agile working with home-working opportunities available
- Hours: 37 hours per week
- Pay Frequency: Bi-weekly
- DBS Requirement: Standard DBS Check may be required
