It service improvement manager Work, Jobs in Llangeinor, Bge (with Salaries)

Business Analyst
CGI —Bridgend
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Head of Operations & Development
Walsingham Support —Waunarlwydd
- £55,000 a year
- Full-time
- Remote
Quick apply
12d
IT Service Manager
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Presentation skills
6d
Project Manager
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
2h
Facilities Manager
Hope Rescue —Llantrisant
- £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
9d
Senior IT Service Manager
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Customer service
- Presentation skills
- IT
12d
Directorate Manager (Integrated Community Services)
Cwm Taf Morgannwg University Health Board —Bridgend
- £80,698 - £92,984 a year
- Full-time
5d
Warehouse Manager
Mallows Bottling & Beverages —Porth
- £38,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Employee discount
Quick apply
2d
Rail Assurance Manager
Ground Control —Aberdare
- Full-time
- Remote
- Driving
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Supplier Manager
Welsh Water —Newport
- £74,700 a year
- Hybrid work
- Continuous improvement
- Contracts
- Negotiation
8d
Corporate Services Manager (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- £55,560 - £58,107 a year
- Full-time
- Employee assistance programme
7d
IT Service Analyst
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee discount
Quick apply
5d
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
5d
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
Quality Manager - Aerospace
ALTEN —Newport
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Business Development Coordinator
Siderise Insulation —Maesteg
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply
5d
Senior Programme and Strategic Operations Manager
SANS Institute —Swansea
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Quick apply
12d
Data Analyst
Caredig —Swansea
- £38,700 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- No degree
- Paid training
- Annual leave
8d
Product Owner
Scrumconnect Consulting —Swansea
- £65,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- APIs
- Annual leave

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Business Analyst

CGI -
Bridgend

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Jira
Data analysis skills
Confluence
Software development
Agile
SDLC

Full job description

At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.

Your future duties and responsibilities

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.
You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key responsibilities include:

Lead & define business and user requirements within Agile delivery squads
Develop & refine product backlogs, user stories and acceptance criteria
Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
Ensure requirements are visible, traceable and embedded into design and backlog refinement
Collaborate closely with Service Designers, Product and Delivery leads
Support delivery teams through sprint planning, refinement and reviews
Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You should have:

Proven experience delivering digital services in an enterprise Agile environment
Strong understanding of the full software development lifecycle (SDLC)
Hands-on experience defining and managing requirements within Agile squads
Experience working closely with Product Owners or acting in a proxy Product Owner capacity
Strong stakeholder engagement, facilitation and influencing skills
Proficiency using Jira, Confluence and similar backlog management tools
Experience working within public sector or government digital services environments
Experience of data analysis would be a positive advantage

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

it service improvement manager jobs in llangeinor, bge

Business Analyst

Head of Operations & Development

IT Service Manager

Project Manager

Facilities Manager

Senior IT Service Manager

Directorate Manager (Integrated Community Services)

Warehouse Manager

Rail Assurance Manager

Supplier Manager

Corporate Services Manager (SWTRA)

IT Service Analyst

ICT Enterprise Specialist

Risk Manager

Quality Manager - Aerospace

Business Development Coordinator

Regional Manager (Lift Industry)

Senior Programme and Strategic Operations Manager

Data Analyst

Product Owner

I want to receive the latest job alerts for it service improvement manager in llangeinor, bge

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