Social Media & Sales Administrator
Location: St Davids Park, Red Wharf Bay, Anglesey, LL75 8RJ
St. David's Leisure Ltd is a family-owned business with over 25 years of experience in the leisure and holiday home sector. We pride ourselves on delivering exceptional customer experiences across our portfolio of four unique luxury parks located in Anglesey, Caernarfon and Conwy. Our parks offer luxury holiday accommodation, caravan and lodge ownership opportunities, and first-class leisure facilities in some of the region's most stunning coastal and countryside locations.
At St. David's Leisure, we are passionate about helping families create lasting memories and enjoy the very best that North Wales has to offer. As a growing business, we combine traditional family values with a forward-thinking approach to customer service, marketing, and sales. We are now looking for an enthusiastic and organised Social Media & Sales Administrator to help us continue to grow our brand presence, engage with customers, and support our sales team.
Role Overview
We are seeking an organised, proactive, and creative Social Media & Sales Administrator to support our sales and marketing activities. This role combines social media management, content creation, customer engagement, and sales administration to help generate leads, strengthen our brand presence, and deliver excellent customer service. You will also be responsible for creating content and aiding in the marketing of our restaurants and spa facility.
The ideal candidate will be highly organised, comfortable working across multiple platforms, and able to balance creative marketing tasks with administrative responsibilities.
Key Responsibilities
Social Media Management
-
Plan, create, schedule, and publish content across social media platforms including Facebook, Instagram, LinkedIn, TikTok, and X.
- Monitor engagement, respond to messages and comments, and maintain a positive online presence.
- Create graphics, videos, and promotional content using tools such as Canva and CapCut.
- Assist with developing and implementing social media campaigns.
- Monitor social media trends and identify opportunities to increase engagement and reach.
- Produce monthly performance reports and recommendations.
Sales Administration
-
Manage incoming enquiries via phone, email, website, and social media channels.
- Maintain and update CRM systems and customer databases.
- Update sales documentation.
- Support the sales team with lead tracking and follow-up activities.
- Assist in coordinating meetings, appointments, and customer communications.
Marketing Support
-
Assist with email marketing campaigns and newsletters.
- Update website content when required.
- Support the organisation of events, exhibitions, and promotional activities.
- Help develop marketing materials including brochures, presentations, and case studies.
- Track marketing activity and maintain campaign records.
Skills & Experience
Essential
-
Previous experience in an administrative, sales support, marketing, or social media role.
- Strong written and verbal communication skills.
- Excellent organisational skills and attention to detail.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Experience managing social media business accounts.
- Ability to work independently and manage multiple priorities.
- Professional and customer-focused approach.
Desirable
-
Experience using CRM systems.
- Knowledge of social media advertising platforms.
- Experience with Canva, Adobe Express, or similar design tools.
- Basic photography and video editing skills.
- Understanding of digital marketing principles and analytics.
Personal Attributes
-
Positive and enthusiastic attitude.
- Creative thinker with strong attention to detail.
- Reliable and self-motivated.
- Strong team player.
- Comfortable communicating with customers and stakeholders at all levels.
- Eager to learn and develop new skills.
Salary & Benefits
-
Competitive salary based on experience.
- Training and development opportunities.
- Flexible working options where applicable.
- Company pension scheme.
- Holiday entitlement in line with company policy.
Success Measures
-
Growth in social media engagement and audience reach.
- Timely and accurate administration of sales activities.
- Effective management of customer enquiries.
- Consistent delivery of high-quality marketing content.
- Contribution to lead generation and sales growth.
This role would suit someone who enjoys both the creative side of marketing and the structured, detail-oriented aspects of sales administration.
Please visit our company website for more information
