experience manager Work, Jobs in llanwern, nwp (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
2d
Head of Service, EMS Coordination
Welsh Ambulance Service University NHS Trust —Cwmbran
- £79,504 - £91,609 a year
- Full-time
- English
13d
Operational Manager Street Scene
Vale of Glamorgan Council —Barry
- £61,183 - £67,087 a year
- Hybrid work
- Leadership
9d
Area Supervisor
SBFM —Newport
- £29,000 a year
- Travel
- IT
- Communication skills
13d
Security - Regional Support Manager
BidvestNoonan —Newport
- £40,000 a year
- Full-time
- Administrative experience
- IT
- Communication skills
Quick apply
9d
Store Manager
Aldi —Merthyr Tydfil
- £52,910 - £69,000 a year
- Annual leave
Munitions Security Lead
BAE Systems —Glascoed
- £65,000 a year
1d
Senior Project Manager
Welsh Ambulance Service University NHS Trust —Cwmbran
- £50,129 - £57,365 a year
- Full-time
- English
3d
Project Manager (2 positions)
Bron Afon Community Housing —Cwmbran
- £40,566 a year
- Full-time
- Travel
- Organisational skills
- Contracts
13d
Assistant Manager
Wickes —Newport
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
General Manager
BaxterStorey UK —Cwmbran
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Community Capacity Team Lead
Torfaen County Borough Council —Torfaen
- £45,091 - £50,269 a year
- Full-time
- English
13d
Attendance Officer - Llanwern High School
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- School
17h
Commercial Manager
M Group —Monmouthshire
- Management
- Driving
- Travel
- Annual leave
- Employee assistance programme
Assistant Psychologist Homelessness Service
Aneurin Bevan University Health Board —Caerleon
- £32,557 - £39,631 a year
- Full-time
- Psychology
- Paid training
3d
GENERAL MANAGER
BaxterStorey —Cwmbran
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Communication skills
- Annual leave
- Employee assistance programme
Administrative Assistant -Appointeeships
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Office experience
17h
Learning and Development Leader
Celanese International Corporation —Newport
- Full-time
- Project management
- Organisational skills
- Communication skills
Shift Manager - Newport
Oak Furnitureland —Newport
- £27,040 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme

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General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
2 days ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in llanwern, nwp

General Manager

Head of Service, EMS Coordination

Operational Manager Street Scene

Area Supervisor

Security - Regional Support Manager

Store Manager

Munitions Security Lead

Senior Project Manager

Project Manager (2 positions)

Assistant Manager

Facilities Helpdesk Manager

General Manager

Community Capacity Team Lead

Attendance Officer - Llanwern High School

Commercial Manager

Assistant Psychologist Homelessness Service

GENERAL MANAGER

Administrative Assistant -Appointeeships

Learning and Development Leader

Shift Manager - Newport

I want to receive the latest job alerts for experience manager in llanwern, nwp

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