Support engineer Work, Jobs in Lochgelly, Fif (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
3d
Warranty Engineer
Victory Leisure Homes —Bannockburn
- £33,000 - £36,000 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Signal Processing / Algorithm Engineer
Coda Octopus Products Ltd —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Analysis skills
- C++
- Maths
- Free parking
- Flexitime
Quick apply
Service Engineer (Coffee Machines)
Field Service Solutions —Edinburgh
- £34,000 - £40,000 a year
- Overtime
- Up to 50% travel
- Customer service
- Maintenance
- Life insurance
Quick apply
6d
2nd Engineer
Briggs Marine and Environmental Services —Burntisland
- £56,060.22 a year
- Full-time
12d
Project Manager/Business Admin Apprentice
Sulzer —Falkirk
- Full-time
- English
- Project management
- Time management
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
3d
Commercial Catering Engineer - Edinburgh
MCFT —Edinburgh
- £45,000 - £60,000 a year
- Full-time
- In-person
- Annual leave
Quick apply
Process Support Engineer
Highland Spring Group —Blackford
- Full-time
- Engineering
- Data analysis skills
- No degree
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Mechanical/Electronic Design Engineer
Scotia Safes Limited —Loanhead
- £40,000 - £50,000 a year
- Full-time
- Schematics
- CAD
- In-person
Quick apply
4d
Technician (Primary)
Mowi ASA —Rosyth
- Communication skills
Technician Engineer
Fife Council —Glenrothes
- £34,914.86 - £43,437.09 a year
- Full-time
- Remote
- Civil engineering
- Supervising experience
- Travel
- Employee discount
10d
Plant Technician
Ground Control —Falkirk
- Full-time
- Hybrid work
- Construction
- Annual leave
- Life insurance
Quick apply
Junior Quality Assurance Engineers
Scottish Courts and Tribunals Service —Edinburgh
- From £31,236 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
5d
Smart Maintenance Engineer
M Group —Edinburgh
- £27,864 a year
- Customer service
- Driving
- Hand tools
- Employee assistance programme
- Employee discount
Build Assurance Engineer
GoFibre —Musselburgh
- From £40,000 a year
- Employee discount
Quick apply
4d
Data Engineer
Diligenta —Edinburgh
- £38,520 - £48,150 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Employee assistance programme
Quick apply
6d

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First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in lochgelly, fif

First Line Desktop and Network IT Support Engineer.

Warranty Engineer

Signal Processing / Algorithm Engineer

Service Engineer (Coffee Machines)

2nd Engineer

Project Manager/Business Admin Apprentice

Deskside Support Engineer (Edinburgh)

Support Engineer

Technical Support Engineer

Commercial Catering Engineer - Edinburgh

Process Support Engineer

IT Support Engineer

Mechanical/Electronic Design Engineer

Technician (Primary)

Technician Engineer

Plant Technician

Junior Quality Assurance Engineers

Smart Maintenance Engineer

Build Assurance Engineer

Data Engineer

I want to receive the latest job alerts for support engineer in lochgelly, fif

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