Experience design lead Work, Jobs in Lochore, Fif (with Salaries)

Experience Design Lead
Royal London —Edinburgh
- IT
- Annual leave
5d
Lead Data Analyst
SSE —Perth
- £69,105 - £81,406 a year
- Analysis skills
- Agile
- IT
- Employee discount
- Gym membership
Coach Education and Development Manger (ENU)
Scottish Football Association —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Leadership
Quick apply
8d
Lead Product Designer
Sky —Livingston
- Full-time
- Hybrid work
Business Improvement Officer
NHS Scotland —Perth
- £43,231 - £52,679 a year
- Communication skills
1d
Admissions Officer (Visitor Experience)
School Talent —St. Andrews
- Full-time
- CRM software
- Hospitality
- University
Quick apply
12d
Content Creator (Part-Time)
Xtreme Karting —Newbridge
- £24,420 - £30,000 a year
- Part-time
- Hospitality
- Social media management
- Driving
- Free parking
- Employee discount
Quick apply
1d
Sustainability Manager
Norty Ltd —Livingston
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
5d
Project Manager
FNZ —Edinburgh
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Project Manager
RSE —Dalgety Bay
- Engineering
- Project management
- No degree
- Employee discount
23h
Business Improvement Officer
Perth & Kinross Council —Perth
- £47,601 - £50,773 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
5d
Consents & Environment Manager
SSE —Perth
- £42,600 - £64,000 a year
- Full-time
- Project management
- Employee discount
- Gym membership
8d
Digital Product Owner
M&G plc —Stirling
- Full-time
- Agile
- Financial services
- Annual leave
9d
Patient and Public Involvement and Engagement (PPIE) Coordinator
University of Edinburgh —Edinburgh
- Full-time
- Hybrid work
- University
- Annual leave
- Employee discount
1d
Garment Technologist
Norty Ltd —Livingston
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Free parking
- Life insurance
Quick apply
5d
Scotland Women - Athletic Performance Coach
Scottish Rugby Limited —Edinburgh
- £35,000 a year
- Full-time
- Continuous improvement
Quick apply
13d
Head of Marketing & Social Media (Part-Time)
Xtreme Karting —Newbridge
- £25,000 - £35,000 a year
- Part-time
- Hospitality
- Social media management
- Project management
- Free parking
- Employee discount
Quick apply
1d
Experience Designer
Royal London —Edinburgh
- Full-time
- Hybrid work
- Agile
- Financial services
- Annual leave
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
7d
Senior Copywriter
The Union Advertising Agency —Edinburgh
- Full-time
- Presentation skills
- Mentoring

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Experience Design Lead

Royal London -
Edinburgh

Apply Now

Job details

Permanent
5 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Full job description

Job Description

Experience Design Lead

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

Royal London is seeking a Lead Experience Designer to shape our long-term vision and elevate the standards of our Experience Design team. You will play a pivotal role in shaping how we grow and ensuring excellence in our day-to-day operations.

Our experience design team oversees the process of creating and optimising the end-to-end customer experiences across Royal London. This collaborative process integrates internal business perspectives and customer insight to design experience that better meet the needs of customers and the goals of the business.

You will guide the team in creating human-centered solutions for customers, advisers, and employers, while navigating various business requirements and constraints. By partnering across the business, you will support the team in user research, journey mapping, workshop facilitation and prototyping to driver measurable end-to- end journey improvements.

In this leadership role, you will act as a champion for design excellence throughout Royal London. You will be responsible for setting the team’s strategic direction, establishing efficient workflows, and fostering a culture of continuous learning and inclusion. Above all, you will ensure the team’s success by supporting their professional development and maintaining high standards of delivery across our customer and adviser platforms.

About the role

Shape and steer the long‑term vision for the Experience Design team, ensuring it grows in line with Royal London’s wider strategy and ambitions.
Champion the design discipline at senior and executive levels, influencing direction and decisions across the organisation.
Work closely with the Heads of Proposition, Design Operations, CX and product teams to align design priorities with business needs and help guide how we deliver.
Continually strengthen and simplify how design gets done, evolving our processes, governance, tools, and quality standards so they scale effectively.
Foster a culture built on open feedback, strong collaboration and ongoing learning.
Support and coach Senior Experience Designers as they grow into confident and capable leaders.

About you

Significant and proven experience in service design, with time spent leading teams or functions in large organisations.
Demonstrate success in building, scaling, or transforming design teams and capabilities.
Strong track record of defining and embedding design operations, governance frameworks, and quality standards.
Proven ability to mentor senior practitioners and develop emerging talent.
You excel at building trusted relationships across the organisation, using your influence to advocate for the value of design at every level.
Deep understanding of design thinking and human-centred design, combined with strong commercial and strategic acumen.
Passionate about creating inclusive cultures, enabling talent to thrive, and raising the bar for design excellence.

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About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

experience design lead jobs in lochore, fif

Experience Design Lead

Lead Data Analyst

Coach Education and Development Manger (ENU)

Lead Product Designer

Business Improvement Officer

Admissions Officer (Visitor Experience)

Content Creator (Part-Time)

Sustainability Manager

Project Manager

Project Manager

Business Improvement Officer

Consents & Environment Manager

Digital Product Owner

Patient and Public Involvement and Engagement (PPIE) Coordinator

Garment Technologist

Scotland Women - Athletic Performance Coach

Head of Marketing & Social Media (Part-Time)

Experience Designer

Head of Strategic Resourcing and People Operations

Senior Copywriter

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Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

About the role

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