Application support analyst Work, Jobs in Locks Heath, Ham (with Salaries)

ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
Service Desk Analyst
Leidos —Whiteley
- £28,800 - £33,900 a year
- 8 hour shift
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Work from home
3d
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
10d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Agile
- AI
- Communication skills
5d
Senior Business Analyst
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Quality control
- Work from home
- Employee discount
8d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Programme Management Office Analyst
WSCC —Chichester
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
Data Reporting Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Annual leave
- Employee assistance programme
Quick apply
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
5d
Service Delivery Analyst (Cloud Security)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Communication skills
- Employee discount
- Gym membership
5d
HR Data Analyst
Lane Clark & Peacock —Winchester
- Data analysis skills
- Analysis skills
- No degree
- Annual leave
- Employee discount
IT Applications Support Analyst
Blake Morgan —Southampton
Systems Support Analyst
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Low-Code Analyst Developer (Microsoft Power Platform)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
5d
Senior Performance Analyst
WSCC —Chichester
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Analysis skills
8d
Information Security Analyst - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
Enterprise Applications Analyst
Teledyne Technologies Inc. —Fareham
- Full-time
- Computer Science
- Bachelor's degree
- Linux
Children’s Services Data Analyst
Isle of Wight Council —Newport
- £30,841 - £33,699 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
8d
IAM Analyst
Starling —Southampton
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Scripting
- Annual leave
- Employee discount
Quick apply

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ICT Support Analyst HIWFRS624489

Hampshire & Isle of Wight Fire and Rescue Authority
Eastleigh

Apply Now

Job details

Temporary | Permanent

Benefits

Company pension

Qualifications

Technical troubleshooting
Incident queue management
User account management
Technical support incident logging
Customer support
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

Job Details:
Salary Range: £32,061 - £33,699 per annum

Work Location: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh (Hybrid Working)

Hours per week: 37 (Shift based rota covering the hours between 08:00-20:30)

Contract Type: Permanent & Temporary (12 months)

Closing Date: 28 August 2026 The Role:
Hampshire and Isle of Wight Fire and Rescue Service is looking for an enthusiastic ICT Support Analyst to join our busy and supportive ICT Service Desk team. This is an exciting opportunity to play a key role in delivering fast, friendly and effective support to users across the organisation, helping to resolve issues quickly and keep our critical systems running smoothly.

We’re looking for someone with strong communication and customer service skills, excellent attention to detail, and a proactive approach to keeping records and systems accurate and up to date.

You’ll be a positive and willing team player who enjoys contributing to shared goals across the team, department and wider service. You’ll also be confident working on your own initiative, triaging issues effectively, solving problems, delivering excellent customer service and prioritising incidents and requests in a busy service desk environment.

In this varied and rewarding role, you'll:
Provide responsive support for ICT hardware, software and systems, using first-line fixes to resolve issues quickly and escalating where needed

Log, update and actively monitor incidents and requests, keeping progress visible and helping ensure service levels are met

Keep digital records accurate and reliable, including asset management data, user accounts, permissions and access rights

Carry out routine checks on software, systems, applications and equipment, using structured testing and triage to diagnose issues and suggest improvements

Support the security and integrity of ICT systems by applying good practice, maintaining confidentiality and helping the organisation meet data protection requirements

Build and maintain knowledge of corporate and bespoke systems, taking ownership of your learning and identifying opportunities to develop your skills

HIWFRS Benefits Include:
Work within a friendly & supportive team

Training and development opportunities available

Access to internal network groups

Company Pension

On-site gym available

Emergency Services retail and leisure discounts

Please note we have two positions available, permanent and temporary (12 months), please select your preference on your application. Additional Information:
ICT Support Analyst Job Description and Person Specification HIWFRS Values:

Reaching Further - Inspiring and challenging ourselves and others.

Showing Respect - Fairness, honesty and integrity in everything we say and do.

Supporting Others - Listening and acting with compassion and empathy.

Everyone Playing Their Part - Recognising the contribution we all make.

Vetting Requirements:
This post is subject to a Standard DBS Check. Contact Details for an Informal Discussion:
Abbi Pearce, T1 Support Manager on [email protected]

Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any posts which may unintentionally exclude certain groups of potential applicants from applying or have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

application support analyst jobs in locks heath, ham

ICT Support Analyst HIWFRS624489

Service Desk Analyst

Technology Support Analyst

IT Analyst Field Support Engineer

Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)

Senior Business Analyst

Logistics Data Analyst

Programme Management Office Analyst

Data Reporting Analyst

3rd Line ServiceDesk Analyst

Service Delivery Analyst (Cloud Security)

HR Data Analyst

IT Applications Support Analyst

Systems Support Analyst

Low-Code Analyst Developer (Microsoft Power Platform)

Senior Performance Analyst

Information Security Analyst - Vulnerability Management

Enterprise Applications Analyst

Children’s Services Data Analyst

IAM Analyst

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