Customer care specialist Work, Jobs in Locks Heath, Ham (with Salaries)

Customer Success Executive
Novatech Ltd —Portsmouth
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Profit sharing
Quick apply
10h
Contact Centre Administrator
Damira Dental Studios —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d
Waking Nights Support Worker Specialist
Advance Housing and Support Ltd —Alverstoke
- £15.44 an hour
- Weekend availability
- English
- Care plans
- Employee assistance programme
- Employee discount
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Admin Assistant Talking Therapies
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,272 a year
- Part-time
- Administrative experience
- IT
- Communication skills
7d
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Newport
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Customer service
- Computer literacy
7h
Pharmacist
Boots —Whiteley
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Deep Cleaning Operative
Pinnacle Group —Southampton
- £13.45 an hour
- Temporary
- Windows
- Employee discount
Quick apply
Shop Manager - Bitterne
Naomi House —Bitterne
- £14.05 an hour
- Full-time
- Hospice
14d
Shop Manager - Bitterne
Naomi and Jack's —Bitterne
- £14.05 an hour
- Full-time
- Hospice
Quick apply
14d
Care Navigator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
1d
Bank Medical Records Administrator
Spire Healthcare —Portsmouth
- Full-time
- Computer literacy
- Annual leave
7d
Receptionist
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,272 a year
- Part-time
- English
- Microsoft Office
- Organisational skills
1d
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
Senior Practitoner
Advance Housing and Support Ltd —Southampton
- £29,769.39 a year
- Weekend availability
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Office Supervisor
Portsmouth Hospitals University NHS Trust —Portsmouth
- £10,108 - £10,990 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
Quick apply
5d
Lettings Negotiator
Churchill Retirement PLC —Ringwood
- Full-time
- English
- Microsoft Office
- Computer skills
- Employee assistance programme
Team Manager - Curriculum Delivery
WSCC —Chichester
- Customer service
- English
- Education
- Annual leave
- Employee discount
Fertility Specialist
TFP Fertility —Southampton
- Weekend availability
- Master's degree
- Communication skills
- Free parking
Quick apply
Workshop Manager
SunbeltRentals —Fareham
- Computer literacy
- Maintenance
- Team management
- Annual leave
Quick apply
12d

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Customer Success Executive

Novatech Ltd -
Portsmouth

Quick apply

Job details

Permanent | Full-time
£26,500 - £28,500 a year
10 hours ago

Benefits

Free parking
Casual dress
Profit sharing
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Company events
Employee assistance programme
Employee discount
Transport links
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Sales
Business development
B2B sales
Leadership

Full job description

We're looking for a Customer Success Executive to join our growing Defence Sales team!

Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities.

What you'll be doing:

Building and maintaining strong customer relationships across Defence accounts.
Supporting the post-sales customer journey and ensuring an exceptional customer experience.
Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts.
Proactively identifying cross-sell, upsell and new business opportunities, and helping to convert these into revenue.
Supporting customer renewals, quotations and commercial conversations where appropriate.
Working towards KPIs and low level sales targets, contributing to the overall success of the Defence Sales team.
Managing customer enquiries and resolving issues effectively and professionally.
Maintaining accurate CRM records, pipeline updates and sales reporting.
Collaborating with internal technical, operational and customer success teams to deliver the best outcomes for customers.

About you:

We're looking for someone with experience in a customer-facing role, such as Customer Success, Account Management or Sales Support, who enjoys building strong relationships and delivering outstanding service. You'll be a confident communicator, able to engage effectively with customers, colleagues and stakeholders at all levels.

The ideal candidate will be highly organised, with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Experience using CRM systems and Microsoft 365 is essential, along with a proactive approach and a genuine desire to help customers achieve their objectives.

Experience within the Defence sector or a technology-focused organisation would be advantageous, but it isn't essential. More importantly, you'll be someone who takes ownership, enjoys solving problems and is motivated by contributing to both customer success and commercial growth.

This role is ideal for someone who enjoys the balance of account support and sales activity. While building strong customer relationships and delivering an excellent customer experience are key, you'll also be comfortable identifying opportunities, having commercial conversations and playing an active role in driving revenue growth. If you enjoy a role that combines customer engagement with a bit of selling, this could be the perfect next step in your career.

A bit about the team:

Our Defence Sales team is made up of experienced professionals with extensive industry knowledge and strong sector connections. They are often out building relationships and attending networking events, transforming their expertise and contacts into exciting opportunities for business growth.

Collaboration is at the heart of this team’s success. Defence sales are highly technical and require a precise, consultative approach, so our Business Development team works closely with our talented Customer Success specialists to deliver an exceptional customer experience and identify opportunities to maximise value.

The team is also supported by Novatech’s operational and technical experts, enabling them to develop practical, innovative solutions that exceed customer expectations. Together, they focus on delivering results, building trust, and creating long-lasting partnerships.

This is an ambitious and energetic team that thrives on uncovering new opportunities. They're excited about the future and looking forward to welcoming new talent into the team, to help drive continued sales growth.

What working at Novatech means for you:

There are heaps of other perks when working for us! For starters, we’re an accredited 'Great Place to Work', as voted by our amazing staff via the 'Great Place to Work' engagement survey. We embrace a non-corporate vibe and believe that when you can be your authentic self, that you enjoy your work more and take greater pride in what you do.

We respect the skills and experiences everyone brings to the business - and we'll support you with delivering the ideas and strategies you bring to the table to support our growth journey.

We’re all about your wellbeing and regularly organise team events, employee awards, and charity dos. We also care about the environment and have won awards for our efforts, which include being a net positive business (meaning we put more energy back into the grid than we use – which we are super proud of!).

Work life balance is important to us. As part of our hybrid working arrangements, you'll initially be working in the office every day for at least the first month to complete your induction training, after this, you'll be working in the office for a minimum of 3 days a week. We are really lucky as we have good transport links to the office for when you come in, alongside free staff parking and a lockable bike shed for if you drive or ride.

Our benefits in a nutshell:

25 days holiday plus bank holidays (with the chance to buy additional days)
Health plan scheme
Upskilling apprenticeship training
Cycle to work
Employee Assistance Programme
Staff discounts
Social and wellbeing events
Hybrid working (after training period)
A great breakout room Kitchen and shower facilities

About us:

Gaming and retail are just a small part of what we do. Novatech actually work heavily in the B2B sector with some of the largest and most respected names in a range of industries. Whether it’s supporting businesses with their remote workforce under our Direct2Desk ground-breaking service, transforming defence companies with life-saving training simulators or implementing practical IT systems for businesses to thrive, there’s no end to the amount of fascinating and cutting-edge projects that we are involved in (some of which we can’t tell you about, yet).

Pretty cool, right? Get involved and help develop the future of our business…and yourself at the same time!

Pay: £26,500.00-£28,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Profit sharing
Referral programme
Sick pay
Transport links

Work Location: Hybrid remote in Portsmouth PO6 4PU

Quick apply

Refine Your Search

customer care specialist jobs in locks heath, ham

Customer Success Executive

Contact Centre Administrator

Waking Nights Support Worker Specialist

Business Support Manager

Admin Assistant Talking Therapies

Business Support Administrator

Pharmacist

Deep Cleaning Operative

Shop Manager - Bitterne

Shop Manager - Bitterne

Care Navigator

Bank Medical Records Administrator

Receptionist

Business Development Manager (Defence Sales - Maritime)

Senior Practitoner

Office Supervisor

Lettings Negotiator

Team Manager - Curriculum Delivery

Fertility Specialist

Workshop Manager

I want to receive the latest job alerts for customer care specialist in locks heath, ham

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