Resource officer Work, Jobs in Locks Heath, Ham (with Salaries)

Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover
The Avenues Group —Fareham
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
Conference and Events Officer
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Weekend availability
- Hybrid work
- University
- Organisational skills
- Communication skills
- Employee discount
11d
Business Support Officer
UK Health Security Agency —Fareham
- £28,547 - £35,576 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
11d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
5d
Prisoner Custody Officer
Serco Plc —Portsmouth
- £24,596 - £27,180 a year
- Full-time
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)
HM Prison & Probation Service —Portsmouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Customer Service Representative
HAVANT BOROUGH COUNCIL —Havant
- £27,254 - £29,064 a year
- Full-time
- Microsoft Word
- Front desk
- IT
- Free parking
4d
Fraud Investigator
South Western Railway —Southampton
- Full-time
- Communication skills
- Employee discount
9d
Head of Emergency Planning, Resilience and Response
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
Project Delivery Support Officer
WSCC —Chichester
- £11,785 - £12,366 a year
- Part-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
5d
Commercial Contract Specialist II
Parker Hannifin Corporation —Fareham
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management
- Free parking
- Employee assistance programme
Talent and Capability Specialist
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Business Support Officer
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Shanklin South
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Oracle
- Microsoft Outlook
6d
UK Stores and Inventory Manager
Grand Hotel Excelsior UK —Southampton
- £35,000 - £40,000 a year
- Full-time
- Hotel
- Analysis skills
- Travel
- Employee discount
Quick apply
Administration Officer
WSCC —Chichester
- £9,990 - £10,149 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
8d
HR Recruitment Advisor - Strategic Projects
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
2d
Children’s Services Data Analyst
Isle of Wight Council —Newport
- £30,841 - £33,699 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
8d
Health and Safety Policy Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
Community Reablement Assistant Level 2 HCC624281
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Call to connect
- Rehabilitation centre
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
2d
Security Officer
Securitas UK —Portsmouth
- £13.49 an hour
- Weekend availability
- Customer service
- Employee discount
Quick apply

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resource officer jobs near locks heath, ham

Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover

The Avenues Group -
Fareham

Quick apply

Job details

Fixed term contract

Qualifications

Inbound customer enquiry call handling
Client engagement
Experience working with individuals with autism
Administrative support experience
Customer interaction
Signposting to community resources
Communication skills

Full job description

Information, Advice & Guidance (IAG) Duty Officer - First contact support within a specialist autism service
Location: Hybrid with office base in Whiteley, Fareham
Salary: £27,147 per annum (pro rata)
Hours: 39 hours per week Monday-Friday
Contract: 9-month FTC maternity cover (with the possibility of an extension to 12 months) starting approx. 1st July 2026
Are you looking for a role where your communication skills make a difference?
We are looking for a positive and organised Information, Advice & Guidance (IAG) Duty Officer to be the first point of contact for autistic people, their families and professionals seeking support.
This is a rewarding frontline role where your calm approach, strong communication skills and knowledge of autism will help people feel listened to, understood and guided from the very first interaction.
This role is ideal for someone who enjoys being a trusted point of contact and thrives on helping people feel heard, supported and informed.
About the role

As an IAG Duty Officer, you will:
Act as the first point of contact for all new enquiries and referrals via phone and email
Provide tier 1 advice, information and signposting to families, external agencies and professionals
Ensure enquiries are accurately recorded and directed to the most appropriate service
Work closely with the IAG team and Business Support Administrator to deliver a timely, high‑quality service
Monitor safeguarding concerns and escalate appropriately
Assist within the organisation for promotional events relating to booking arrangements, confirming guest speakers, resources, promotional materials, and attend such events when required.
Maintain accurate records and contribute to service statistics and reporting
Your work will directly support individuals pre, during and post autism diagnosis, helping them access the right support at the right time.
About you
Proven office administration experience and skills
Proven history of working with and supporting neurodivergent people and their families
An understanding of challenges faced by autistic people and/or people with learning disabilities and other neurodivergent conditions
Ability to develop and maintain excellent relationship building skills at all levels inside and outside Avenues group
Communicates clearly, confidently and compassionately, even under pressure
Is highly organised with strong administration and IT skills
Understands safeguarding, confidentiality and GDPR
Is calm, empathetic and professional when handling sensitive situations
Enjoys working collaboratively as part of a supportive team
Holding a Level 2 IAG qualification and Autism Pathway training are desirable — or you’ll be supported to work towards them.
For more information on the role and its requirements, please see the attached Role Profile.
Why join us?
Joining Avenues Group and Autism Hampshire means becoming part of an organisation driven by values, compassion and a genuine commitment to improving the lives of autistic people and their families. We are committed to neuro‑affirming practice, inclusion and continuous development, offering training and opportunities to grow so you can continue building your expertise while making a meaningful difference.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.  
Ready to take the next step?
Apply now and help us ensure every enquiry is met with understanding, care and clear guidance.
For an informal chat about the role, contact our recruitment team today or apply now and we will be in touch.
We reserve the right to close this advert early if we receive sufficient applications.

Quick apply

Refine Your Search

resource officer jobs in locks heath, ham

Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover

Conference and Events Officer

Business Support Officer

Health Insights Enquiry Line - Team Manager

Prisoner Custody Officer

Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)

Customer Service Representative

Fraud Investigator

Head of Emergency Planning, Resilience and Response

Project Delivery Support Officer

Commercial Contract Specialist II

Talent and Capability Specialist

Business Support Officer

UK Stores and Inventory Manager

Administration Officer

HR Recruitment Advisor - Strategic Projects

Children’s Services Data Analyst

Health and Safety Policy Lead

Community Reablement Assistant Level 2 HCC624281

Security Officer

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