Customer experience manager Work, Jobs in Loftus, Nyk (with Salaries)

Operations Manager
Danby Castle Barn - Gilchrist Collection —Whitby
- £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
General Manager
Cober Hill Limited —Scarborough
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- IT
- Free parking
- Employee discount
Quick apply
13d
Business Development Manager
Augean —Middlesbrough
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Management
- Bachelor's degree
- Leadership
Assistant Manager
KwikFit —Brotton
- £30,690 a year
- Full-time
- Employee assistance programme
- Employee discount
Customer Experience and Service Improvement Manager
Thirteen —Middlesbrough
- £45,666 a year
- Call to connect
- Continuous improvement
- Communication skills
- Annual leave
2d
Spa Manager
Saltmoore —Whitby
- £32,000 - £34,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
Accountant
Caterpillar —Skinningrove
- £41,593 - £51,992 a year
- Full-time
- No degree
- Accounting
- No travel
- Annual leave
Bid Manager
razorblue Careers —Stockton-on-Tees
- £40,000 - £45,000 a year
- Hybrid work
- English
- Microsoft Office
- Driving
- Life insurance
Quick apply
Assistant Manager
The Stables —Whitby
- Up to £33,700 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
10d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Middlesbrough
- Weekend availability
- Oracle
- Salesforce
- English
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Deputy Manager
Hollywoodbowlgroup —Stockton-on-Tees
- Up to £30,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
General Manager
Marston's Pubs —Cleveland
- Up to £42,000 a year
- Restaurant
Quick apply
Service Manager
The Avalon Group —Stockton-on-Tees
- £28,222.95 a year
- Full-time
- Management
- Supervising experience
- IT
- Employee discount
Quick apply
Regional Operations Manager
LOVESPACE —Middlesbrough
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- English
- Leadership
- Employee discount
Quick apply
Assistant Manager
Starbucks —Cleveland
- Part-time
- In-person
- Leadership
- Store discount
- Employee assistance programme
Quick apply
Retail Store Manager
Superdrug —Whitby
- Up to £36,000 a year
- Weekend availability
- Customer service
- IT
- Retail management
- Store discount
- Annual leave
Purchasing Manager
Analox Ltd —Stokesley
- £50,000 a year
- Full-time
- Management
- ERP systems
- Project management
- Free parking
- Annual leave
Quick apply

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Operations Manager

Danby Castle Barn - Gilchrist Collection
Whitby

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Driving Licence
Administrative experience
Organisational skills
Leadership
Time management

Full job description

Are you passionate about orchestrating flawless events in a stunning, romantic setting?

We are seeking an experienced Operations Manager to join our dynamic team at Danby Castle Barn. This role is pivotal in ensuring the seamless execution of weddings and events, overseeing all operational aspects from planning to execution. The ideal candidate will possess a keen eye for detail, exceptional organisational and administrative skills, and a strong ability to lead and motivate teams. If you thrive in a fast-paced environment, excel in problem-solving, and are dedicated to delivering exceptional customer experiences, we invite you to apply and be part of creating unforgettable moments for our clients on their special day.

REQUIREMENTS:

1. MUST have 3-5 years of experience in the role or similar position with proven track record of target attainment.

2. MUST have strong leadership and delegation skills.

3. MUST have excellent communication, organisation, and problem-solving skills.

4. MUST have excellent administration skills.

5. MUST be a UK citizen or have legal work eligibility in the UK.

6. MUST have valid driver’s license and transportation to and from work.

7. MUST have a clear criminal record.

ROLE RESPONSIBILITIES SUMMARY:

Reporting to the venue General Manager.

Acting on behalf of the General Manager in their absence.

Keeping abreast with all relevant industry laws and regulations to safeguard the venue.

Ensuring all relevant Health and Safety laws and procedures are adhered to.

Ensuring mandatory yearly re-training is carried out for all staff in Fire Safety, Manual Handling, Health and Safety, COSHH and any other essential training.

Ensuring all venue staff, study and adhere to company and legal policies and procedures.

Completing recruitment administration tasks such as advertising job vacancies on the standard recruitment platforms, vetting CVs, and setting up interviews.

Conducting interviews as needed and completing all on-boarding steps.

Keeping staff files up to date and ensuring that GDPR is fully in.

Conducting the full venue induction training with new staff.

Carrying out regular performance reviews and supporting staff development and growth.

Overseeing staff training and development utilising the existing training software.

Carrying out staff complaint/grievance investigations and disciplinary actions as required.

Calculating hourly pay for hourly contracted staff and submitting to General Manager (GM) for their review.

Preparing the staff rota and managing this as well as all staff holidays using the HR software for the venue and informing staff accordingly.

Collecting and reviewing all HOD statistics to ensure accuracy and providing this to the General Manager for submission to Head Office weekly. Ensuring all staff record daily statistics correctly and on time.

Overseeing till system and reports. Resolving discrepancies.

Overseeing bar and cellar maintenance and stock.

Ordering stock and venue supplies.

Liaising with suppliers for goods and services delivery, signing off any delivery notes and handling of returns as needed.

Attending to guests, as required, and dealing with any guest complaints and/or requirements as necessary.

Processing sales/refunds/cashing up as required.

Maintaining a positive work environment and promoting staff morale, challenging negativity, and working towards positive outcomes.

Reviewing and improving operational procedures to ensure smooth delivery and guest satisfaction.

The above summary includes the responsibility of the role but is not limited to.

Job Type: Full-time

Pay: £32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in loftus, nyk

Operations Manager

General Manager

Business Development Manager

Area Manager, Customer Fulfillment

Assistant Manager

Customer Experience and Service Improvement Manager

Spa Manager

Customer Success Manager

Accountant

Bid Manager

Assistant Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Deputy Manager

General Manager

Service Manager

Regional Operations Manager

Assistant Manager

Retail Store Manager

Purchasing Manager

I want to receive the latest job alerts for customer experience manager in loftus, nyk

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