Building consultancy Work, Jobs in London, Eng (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Utilities Renewals Agent
SwiftSwitch —London
- £24,000 - £28,000 a year
- Monday to Friday
- Sales
- Communication skills
Quick apply
Trainee- Immigration Sales Consultant ( Phone Based)
Global-Migrate LTD —Canary Wharf
- £18,000 - £60,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick apply
2d
B2B Mobile Consultant
SwiftSwitch —London
- £24,000 - £28,000 a year
Quick apply
B2B Sales Executive (Casual, Tue–Thu) – Drafting, BIM & Steel Detailing Services
EDANBROOK CONSULTANCY SERVICES LTD —London
- £13 - £20 an hour
- Part-time
- Sales
- Customer service
- Business development
Quick apply
10d
Fire Door Inspector
Ligtas Consultancy and Training —London
- From £30,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Annual leave
- Work from home
Quick apply
12d
Project Manager, Building Consultancy
BNP Paribas —London
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Annual leave
- Employee discount
5d
Management Associate
Nova Founders Capital —London
- Master's degree
- Bachelor's degree
Quick apply
Executive Coordinator
Tecknuovo —London
- Hybrid work
Associate
JLL —London
- Microsoft Excel
12d
Design Intern
Prophet —London
- Hybrid work
- Internship
Student Enterprise Advisor
University of East London —London
- £39,824 - £45,281 a year
- Business
5d
Associate - Building Consultancy
Vail Williams —London
- Full-time
- Hybrid work
- Business development
- Leadership
- Flexible schedule
Quick apply
Venture Associate
Nova Founders Capital —London
- Master's degree
- Bachelor's degree
Quick apply
Business Development Manager (UK Home Students) – London, United Kingdom
Taurus Fx Limited —London
- From £14 an hour
- Full-time
- Sales
- Business development
- Organisational skills
- Referral programme
Quick apply
12d
Property Manager - Residential
SHW —Croydon
- £34,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Sales Solutions Director
The Keyholding Company —London
- £80,000 a year
- Full-time
- No degree
- Work from home
- Employee assistance programme
Quick apply
Graduate Building Surveyor
Baily Garner —London
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
Brand Consultant
Emperor —London
- Hybrid work
- Flexible schedule
Senior Consultant, Building Performance & Resilience - BIP.Verco Global Sustainability Consultancy
BIP - Business Integration Partners —London
- £45,000 - £60,000 a year
- Full-time
- Engineering
- Master's degree
- Leadership

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Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

building consultancy jobs in london, eng

Customer Service Advisor

Utilities Renewals Agent

Trainee- Immigration Sales Consultant ( Phone Based)

B2B Mobile Consultant

B2B Sales Executive (Casual, Tue–Thu) – Drafting, BIM & Steel Detailing Services

Fire Door Inspector

Project Manager, Building Consultancy

Management Associate

Executive Coordinator

Associate

Design Intern

Student Enterprise Advisor

Associate - Building Consultancy

Venture Associate

Business Development Manager (UK Home Students) – London, United Kingdom

Property Manager - Residential

Sales Solutions Director

Graduate Building Surveyor

Brand Consultant

Senior Consultant, Building Performance & Resilience - BIP.Verco Global Sustainability Consultancy

I want to receive the latest job alerts for building consultancy in london, eng

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