1st line support engineer Work, Jobs in London, Eng (with Salaries)

Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Microsoft Access
- Windows
- Driving
Quick apply
3d
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Sick pay
Quick apply
2d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Workplace IT Support Engineer
CUBE —London
- Full-time
- Hybrid work
- Salesforce
- Windows
- SharePoint
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
Quick apply
7d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Azure
- Computer networking
- Organisational skills
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
Senior IT Engineer (Information Security Focus)
The Keyholding Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
- Work from home
- Employee assistance programme
Quick apply
IT Site Engineer
Arriva Limited —London
- Azure
- Customer service
- Windows
Quick apply
14d
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
- Windows
- Microsoft Office
Service Desk Engineer (Level 2)
White Cube —Bermondsey
- Full-time
- Azure
- Microsoft Outlook
- Continuous improvement

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Onsite IT Support Engineer (Client Facing)

3Gi Technology Ltd
London

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year
3 days ago

Benefits

Free flu jabs
Company pension

Qualifications

Driving Licence
Microsoft Access
Windows
Driving
IT support
Computer networking
IT
Active Directory
Intune

Full job description

The Role

We are looking for a Junior IT Support Engineer to provide hands-on, face-to-face support to the people at our client, Lee Marley. You will be a visible IT presence across their sites, helping users who regularly walk up with issues and questions, so confidence, professionalism, and a friendly approach matter.

This role gets you out and about. Lee Marley operate across more than 10 sites around the London area. Their head office is at Notting Hill, London W8 7SY, but you will travel between sites to support users in person – so a full UK driving licence and your own car are essential.

While you are onsite most of the time, you will be fully supported by a wider, experienced engineering team at our Shenfield office, who provide escalation, technical depth, and backup support – you will never be on your own.

This is a junior role, but not an entry-level one. We are looking for someone with at least a year of practical IT support experience who can operate effectively and take ownership from day one.

About 3Gi

3Gi is a UK-based technology services group specialising in digital transformation, Cloud, AI, and Cyber Security. We own and operate three technology brands – meaning we call the shots, move fast, and build things we believe in. Our culture is built on curiosity, continuous learning, and real-world exposure to the latest technologies.

If you want corporate layers and red tape, this won't be your place. If you want growth, accountability and impact – it absolutely will be.

About Lee Marley

Founded in 1997, Lee Marley has grown into one of the UK's leading integrated masonry subcontractors, delivering brickwork, stonework, scaffolding and façade systems on large-scale residential, commercial and public sector projects. Their work sits behind some genuinely landmark developments, and they have been named Specialist Brickwork Contractor of the Year more than once.

They are a people-first business with a serious commitment to training and bringing new talent into the industry – running their own apprenticeship academy and development pathways. It is a busy, practical, fast-moving environment where good IT support makes a visible difference to people getting their job done.

What You Will Do

Act as a friendly, visible onsite IT support contact across the Lee Marley sites.
Provide face-to-face IT support in a fast-paced office environment.
Handle walk-up queries and manage user expectations professionally.
Resolve 1st line issues across hardware, software, Microsoft 365, and basic networking.
Log, own, and progress tickets through to resolution.
Set up new starters with devices, accounts, and Microsoft 365 access.
Travel between Lee Marley's sites around the London area to support users in person.
Work closely with the Shenfield-based engineering team for escalations and more complex issues.
Represent 3Gi professionally at client site.

About You

At least a year of hands-on experience in a client-facing IT support or service desk role.
Comfortable being a go-to IT person onsite.
Used to face-to-face user support, not just remote or ticket-based work.
A calm, professional communicator who takes ownership of issues.
Able to work independently while working as part of a wider team.
A genuine passion for technology and a drive to keep learning.

You don't have to tick every box – we care just as much about aptitude and a growth mindset as we do experience on paper. That said, for this particular role you will need at least a year of practical IT support experience, a full UK driving licence, and your own car.

Essential Skills

Windows 10/11.
Microsoft 365 (including admin).
Active Directory.
Intune (device management, policies, compliance).
A working understanding of security principles.
A full UK driving licence and own car, able to travel across the Lee Marley sites with occasional travel to Shenfield.

Nice to Have

MSP or multi-client experience.
Professional services or recruitment environment experience.
Networking / connectivity knowledge.
Any IT-related education or certifications.

What You Will Get

A hands-on onsite role with real ownership and autonomy.
The backing of a full engineering team based in Shenfield.
Structured training and mentoring from experienced engineers.
Exposure to modern enterprise technology.
Industry recognised qualifications and clear progression.
A professional, well-supported working environment.

Job Types: Full-time, Permanent

Pay: £26,436.80 per year

Benefits:

Company pension
Free flu jabs

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in london, eng

Onsite IT Support Engineer (Client Facing)

1st Line IT Support Engineer

IT Support Engineer (1st to 2nd Line Progression)

First Line Service Desk Analyst

IT 1st Line Support Engineer

IT Support Technician

Workplace IT Support Engineer

1st Line Support Engineer

Junior Support Engineer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

1st/ 2nd IT Support Engineer

2nd Line IT Support Engineer

Desktop Support Engineer

Infrastructure Support Engineer

1st Line Support Technician

Financial Markets Infrastructure Services - Technical Analyst

Senior IT Engineer (Information Security Focus)

IT Site Engineer

1st Line IT Support and Provisioning Engineer (TechBar)

Service Desk Engineer (Level 2)

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