Associate director, audience engagement Work, Jobs in London, Eng (with Salaries)

Experiential Storytelling & Performance Consultant - Freelance
Jellycat —London
- Hybrid work
- Training & development
- Leadership
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Senior Stakeholder Engagement Lead
House of Commons UK Parliament —London
- £60,180 - £70,204 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
5d
Community Cohesion Engagement Officer (2 Years FTC)
Barnet Council —London
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Organisational skills
- Annual leave
- Employee discount
Strategic Communications and Engagement Manager
West and North London ICB —London
- £58,133 - £65,261 a year
- Full-time
- Presentation skills
- Mentoring
5d
Associate Director, Alumni Careers
London Business School —London
- Hybrid work
- Presentation skills
- Team management
- Training & development
- Annual leave
- Gym membership
11d
Associate Director, Advocacy Impact
International Rescue Committee —London
- £58,476 - £69,440 a year
- Bachelor's degree
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Engagement Consultant (South East)
WSP —London
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
Higher Education Research Director
IFF Research —London
- Hybrid work
- Business development
- University
- Annual leave
Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract
London Heritage Quarter —Victoria
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
- Annual leave
Quick apply
4d
Associate Director, Global Inclusion & Community
Cambridge Associates LLC —London
- £68,600 - £89,200 a year
- Full-time
- Project management
- Bachelor's degree
- Communication skills
6d
Networks Community Programme and Engagement support
CloserStill Media —London
- Hybrid work
- CRM software
- Writing skills
- Presentation skills
Quick apply
8d
Head of Communications
PPL —London
- £70,000 - £80,000 a year
- Hybrid work
- Management
- Business development
- Leadership
4d
Culture and Engagement Officer
Alzheimer's Society —London
- £31,949 - £35,498 a year
- Analysis skills
- Travel
- Organisational skills
13d
Service Improvement and Change Manager
Lewisham Council —London
- £60,633 - £62,742 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
5d
Learning and Engagement Advisor
JoJo Maman Bébé —London
- Hybrid work
- Travel
- Organisational skills
- Training & development
- Annual leave
Qualitative Insight Executive / Research Executive
DC Thomson —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Experience working with children
- AI
Quick apply
Head of UK Political Engagement, Retail
HSBC Global Services Limited —London
- Full-time
- Communication skills
- Banking
1d
Associate Consultant - Value & Access
Lumanity —London
- Microsoft Powerpoint
- Microsoft Word
- Doctoral degree
Associate Director, Workplace Consulting
JAA-Jones Lang LaSalle Limited —London
- Full-time
- In-person
Quick apply

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associate director, audience engagement jobs near london, eng

Experiential Storytelling & Performance Consultant - Freelance

Jellycat
London

Apply Now

Job details

Freelance

Qualifications

Facilitation
Stakeholder collaboration
Performing arts experience
Multidisciplinary collaboration
Training & development
Leadership

Full job description

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

Freelance Experiential Storytelling & Performance Consultant

Role Overview

We are seeking a freelance creative specialist to help shape and deliver immersive customer experiences across a portfolio of experiential retail projects.

This role is ideal for someone with a background in theatre, themed entertainment, immersive experiences, live events, visitor attractions, or performance-based storytelling. You will work with our team to develop creative concepts, customer journeys, scripts, character interactions, and training programmes that transform retail environments into memorable, engaging experiences.

The successful candidate will combine creative storytelling with practical delivery, helping ensure experiences are both emotionally engaging and operationally effective.

Key Responsibilities

Experience & Story Development

Develop narratives, story worlds, customer journeys, and interaction frameworks for experiential retail activations.
Write scripts, scene structures, dialogue, performance cues, and guest interaction guidelines.
Create engaging moments that encourage participation, discovery, and emotional connection.
Apply storytelling principles from theatre, immersive experiences, and themed entertainment to retail environments.

Performance Design

Design customer-facing interactions that bring experiences to life through performance and human engagement.
Develop character concepts, behavioural guidelines, and performance approaches where appropriate.
Advise on pacing, audience flow, guest engagement, and experiential design.
Collaborate with creative, brand/retail design, and production teams to ensure storytelling is integrated throughout the experience.

Training & Capability Building

Design and deliver training programmes for brand ambassadors, retail teams, hosts, and performers.
Coach teams in storytelling, guest interaction, improvisation, role-play, and performance techniques.
Develop playbooks, scripts, and training materials that support consistent delivery.
Help teams confidently deliver both scripted and spontaneous customer interactions.

Experience Delivery

Support rehearsals, workshops, pilot activations, and live events.
Provide creative direction and performance feedback during implementation.
Refine experiences based on customer feedback, observation, and operational learnings.
Ensure experiences remain engaging while being scalable and repeatable.

Ideal Background

We are particularly interested in candidates with experience in one or more of the following:

Theatre, acting, directing, dramaturgy, or performance coaching
Immersive theatre and interactive experiences
Themed entertainment and attraction design
Theme parks and location-based entertainment
Museum, exhibition, and visitor attraction experiences
Live events, festivals, and experiential marketing
Guest experience design and audience engagement

Skills & Qualities

Exceptional storytelling and scriptwriting skills
Strong understanding of audience psychology and engagement
Experience coaching performers, hosts, or customer-facing teams
Creative thinking combined with practical execution
Strong facilitation and workshop leadership skills
Ability to translate brand objectives into memorable human experiences
Comfortable working collaboratively in fast-moving project environments

What Success Looks Like

Retail experiences that feel immersive, engaging, and memorable
Teams that confidently deliver experiences through performance and storytelling
Customer interactions that generate emotional connection and advocacy
Creative concepts that differentiate the brand and elevate the overall experience
A repeatable framework for scaling experiential retail programmes across locations

Apply Now

Refine Your Search

associate director, audience engagement jobs in london, eng

Experiential Storytelling & Performance Consultant - Freelance

Residence Life Coordinator, First Year Focus - NYU London

Senior Stakeholder Engagement Lead

Community Cohesion Engagement Officer (2 Years FTC)

Strategic Communications and Engagement Manager

Associate Director, Alumni Careers

Associate Director, Advocacy Impact

Engagement Consultant (South East)

Higher Education Research Director

Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract

Associate Director, Global Inclusion & Community

Networks Community Programme and Engagement support

Head of Communications

Culture and Engagement Officer

Service Improvement and Change Manager

Learning and Engagement Advisor

Qualitative Insight Executive / Research Executive

Head of UK Political Engagement, Retail

Associate Consultant - Value & Access

Associate Director, Workplace Consulting

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