Axa partners customer service Work, Jobs in London, Eng (with Salaries)

Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
11d
Executive business assistant
SECCL —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Bar
- Microsoft Outlook
- Microsoft Office
- Employee discount
Facilities (Workplace) Community Team Member
AXA —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Account manager
SECCL —London
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
Strategy & Operations Principal
Via —London
- £70,000 - £95,000 a year
- Hybrid work
- School
Quick apply
Investment Specialist Traineeship
BNP Paribas —London
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Strategic People Partner
AXA UK —London
- Human resources
- Organisational skills
- Annual leave
Salesforce Product Owner
Cazoo —Richmond
- Hybrid work
- Salesforce
- Agile
- Employee discount
- Referral programme
Digital Consulting Manager
Fifty-Five —London
- Full-time
- Hybrid work
- Project management
- Quality control
Quick apply
Strategic People Partner
AXA —London
- Human resources
- Organisational skills
Digital Analytics Associate Consultant
Fifty-Five —London
- Full-time
- Hybrid work
- Travel
- Marketing
Quick apply
Project Lead, Digital Marketing Analytics
Fifty-Five —London
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Quick apply
Digital Consulting Lead
Fifty-Five —London
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Quick apply
Account Executive
Geomiq —London
- Hybrid work
- Sales
- Annual leave
Quick apply
Operations delivery lead (Europe)
SECCL —London
- Full-time
- Hybrid work
- Bar
- Employee discount
3d
Strategic Relationship Manager
AXA —London
- Up to £80,000 a year
- Sales
- Data analysis skills
- Business development
11d
Sales Development Representative (SDR)
Blink - The Employee App —London
- Full-time
- Hybrid work
- CRM software
- English
- Communication skills
Quick apply
9d
Strategic Relationship Manager
AXA UK —London
- Up to £80,000 a year
- Sales
- Data analysis skills
- Business development
- Annual leave
12d
Head of Content & Channels
AXA —London
- From £80,000 a year
- Leadership
2d

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Customer Service Coordinators

AXA -
Redhill

Apply Now

Job details

Permanent
£24,479 - £25,000 a year

Benefits

Cycle to work scheme
Financial planning services
Company pension
Employee discount

Qualifications

Computer literacy
English
Microsoft Office

Full job description

Job Description:

Please note that the target start date for this job will be the 6th of July 2026 and you will need to be 60% office based in Redhill (RH1 1PR).

Join Our Team as a Customer Service Coordinator (Travel) at AXA Partners!

Are you passionate about making a difference when it matters most? Do you thrive in fast-paced environments and enjoy helping people in urgent situations? If so, this is your chance to become a vital part of AXA Partners, a global leader in assistance services, travel insurance, and credit protection. We're looking for dedicated, compassionate individuals to join our Travel Operations team in Redhill as a Customer Service Coordinator.

Ready to apply? Great! Next step is for you to upload a simple CV; it doesn't need to be perfect.

We don't use this to assess your suitability—your potential matters most. Before the interview, you'll complete short assessments to showcase your strengths.
This helps ensure the role is a good fit for you. You'll receive more details upon applying, and our team is here to support you.

What you'll be doing:

Provide exceptional support to clients requiring emergency assistance, ensuring their needs are met with care and professionalism
Make informed decisions within policy guidelines to deliver quick and accurate assistance
Coordinate medical and emergency responses, including worldwide evacuations and repatriations
Communicate clearly and empathetically with distressed customers, colleagues, and partners
Explain medical situations and assistance options confidently, building trust and reassurance.
Ensure all processes comply with regulatory standards and internal protocols
Contribute to team goals by meeting key performance indicators and service level agreements
Exercise cost awareness and ensure appropriate resource use while prioritising customer safety
Decline cover when necessary, explaining decisions transparently and compassionately

What you'll bring:

Empathetic and sensitive, with the ability to handle stressful situations calmly
Excellent communicator, both verbally and in writing
Customer-focused with a strong desire to help others
Organized with the ability to manage multiple priorities effectively
Flexible to work shifts, including weekends and evenings, to meet business needs
Computer literate, familiar with MS Office, and eager to learn new tools
Fluent in English; additional languages are a plus but not essential
Knowledge of insurance principles and policy interpretation is advantageous
Driven, positive, and committed to delivering high standards of service

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Base annual salary between £24,479-£25,000
Hybrid Working
22 days rising to a maximum of 27 days (based on a 5 day week)
Retail Discounts
Cycle2Work Scheme
Discounted Home Insurance
Employee Assistance Scheme
Dr@Hand
Discounted Gym Membership
Free Financial Education/Pension Seminars

To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are:

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

#LI-UK

Apply Now

Refine Your Search

axa partners customer service jobs in london, eng

Customer Service Coordinators

Customer Service Coordinator

Executive business assistant

Facilities (Workplace) Community Team Member

Account manager

Strategy & Operations Principal

Investment Specialist Traineeship

Strategic People Partner

Salesforce Product Owner

Digital Consulting Manager

Strategic People Partner

Digital Analytics Associate Consultant

Project Lead, Digital Marketing Analytics

Digital Consulting Lead

Account Executive

Operations delivery lead (Europe)

Strategic Relationship Manager

Sales Development Representative (SDR)

Strategic Relationship Manager

Head of Content & Channels

I want to receive the latest job alerts for axa partners customer service in london, eng

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