Business support analyst customer success Work, Jobs in London, Eng (with Salaries)

Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Junior Business Analyst
Arbuthnot Latham —London
- No degree
- Agile
- Internship
8h
Commercial Analyst
BidvestNoonan —London
- £53,240 - £59,160 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
Quick apply
Analyst, Customer Trust
Harvey —London
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
Senior Insight Analyst – Retailer Customer Success Team
NielsenIQ —London
- £40,000 - £47,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee assistance programme
Quick apply
Business Analyst
Onmo —London
- Hybrid work
- Microsoft Office
- Product management
- Leadership
Salesforce Business Analyst
Shiftlogic —London
- £34,000 - £58,000 a year
- Hybrid work
- Salesforce
- Analysis skills
- Bachelor's degree
Quick apply
Senior Business Analyst - Asset Finance
CGI —London
- Full-time
- Agile
- Communication skills
Quick apply
Customer Lifecycle Analyst
Levi Strauss & Co. —London
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Technical Support Analyst, Tier 1 (UK)
Docebo —London
- Full-time
- Hybrid work
- Communication skills
- Employee stock purchase plan
- Annual leave
3h
Revenue Operations Analyst
Entrust —London
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Analysis skills
Supply Support Analyst
World Kinect Corporation —London
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Business Analyst
Persistent —London
- Full-time
- Presentation skills
- Agile
- Flexible schedule
Analyst, Investor Services
Ares Management —London
- Full-time
- Microsoft Powerpoint
- Financial services
3d
Initiatives Analyst
LegalAndGeneral —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Employee discount
Quick apply
13h
Support Analyst
Trayport —London
- Full-time
- Continuous improvement
- No degree
- APIs
Research Operations Analyst , Research Services I PV & Studios - Ops
Amazon Digital UK Limited —London
- Full-time
- Spanish
- Bachelor's degree
- No degree
13d
Commercial Analyst
Wayfair —London
- £42,000 - £46,250 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Employee discount
- Life insurance
Junior Compliance Analyst
Moneyfarm —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Junior Technology Analyst
Arbuthnot Latham —London
- No experience needed
- Agile
- Financial services
8h

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Business Analyst

Zaizi -
London

Quick apply

Job details

£70,000 - £85,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Business analysis
Functional testing
Continuous improvement
Scrum
APIs
Business requirements
Functional quality control testing

Full job description

Zaizi are looking for a Senior Business Analyst with Natsec experience to help drive, lead and make a positive contribution to our customer’s digital transformation programmes.

At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can-do attitude. Our people enjoy challenging themselves to be the best at what they do – if that sounds like you, you'll fit right in!

You will have in-depth knowledge of the software development life cycle and be a strong team player, who can communicate well with customers at all stages of the project life cycle and set customer expectations.

Requirements

These are the expected objectives for this role. We are happy to discuss this further during the interview process and jointly agree it with the successful candidate.

Understand and define the problem to be solved.
Understand users and their needs and translate into user stories.
Help the delivery team decide the best approach, manage and visualise outcomes, prioritise work and work to the agreed minimum viable product (MVP), print and scope.
Support test functionality and ensuring it meets user and business needs.
Supporting the Product Owner with the creation of a backlog.
Modelling business processes (As is / To be)
eDV Clearance is essential for a successful candidate

Competencies:

You will have extensive commercial experience in the following:

Stakeholder management
Good understanding of Agile methodologies e.g (Scrum, Lean, Kanban)
Function & non-functional requirements
Acceptance criteria
User stories
Working with cross functional teams
Continuous improvement
Customer facing (build good rapport)
Understanding of Government transformation strategy & service standards

Desired:

Data mapping
Experience working with API's.

You don’t meet all the requirements?

Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview process—just ask!

Interview Process:

2nd stage:

Technical interview, this stage evaluates your technical expertise and problem-solving abilities, especially if you're applying for a technical role.

Final Stage:

10-15 min presentation and a panel interview where multiple people from different departments ask you questions.

Benefits

Compensation

Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.
Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.
Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.
Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.
Giving back: 2 paid volunteering days per year.

Development & Growth

Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.
Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.
Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).
Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.
Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.

Quick apply

Refine Your Search

business support analyst customer success jobs in london, eng

Business Analyst

Junior Business Analyst

Commercial Analyst

Analyst, Customer Trust

Senior Insight Analyst – Retailer Customer Success Team

Business Analyst

Salesforce Business Analyst

Senior Business Analyst - Asset Finance

Customer Lifecycle Analyst

Technical Support Analyst, Tier 1 (UK)

Revenue Operations Analyst

Supply Support Analyst

Business Analyst

Analyst, Investor Services

Initiatives Analyst

Support Analyst

Research Operations Analyst , Research Services I PV & Studios - Ops

Commercial Analyst

Junior Compliance Analyst

Junior Technology Analyst

I want to receive the latest job alerts for business support analyst customer success in london, eng

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