Cisco Work, Jobs in London, Eng (with Salaries)

IT Service Desk Analyst
Leigh Day —London
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
1d
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Network Engineer
NHS Professionals —Welwyn Garden City
- £34 - £38 an hour
- Temporary
- Computer networking
- IT
- In-person
- Annual leave
Quick apply
10d
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
5d
Junior Networking Engineer
Natilik —London
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
13d
Data Centre Operations Technician
JLL —London
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
Desktop Support Analyst
Goodwin Procter LLP —London
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
Cisco Meraki Architect
AWTG —London
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
2nd line Network Support Engineer
Wanstor —London
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Quick apply
IT Support Engineer
Air Charter Service —Surbiton
- Full-time
- Communication skills
- Time management
- Gym membership
Quick apply
Desktop Engineer - Onsite
Intuit ED Ltd —London
- £105 a day
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
7d
Senior Legal Intercept Engineer
Viasat, Inc. —London
- Full-time
- Project management
- Computer networking
- Software development
Technical Program Manager - Cisco ThousandEyes
Cisco Systems —London
- Full-time
- Computer Science
- Engineering
- Master's degree
London GNOC Engineer (shift)
KDDI Europe —London
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
GNOC - London GNOC Engineer(shift)
KDDI Europe —London
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
Field Services Engineer
BCN Group —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
2d
Cyber Security Analyst / 0001 - Head Office, Watford
J D Wetherspoon plc —Watford
- Full-time
- Windows
- Microsoft Office
- Annual leave
13d
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Microsoft Office
- Analysis skills
Early in Career Network Engineer (Site Reliability Engineer) - UK
Cisco Systems —Feltham
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- APIs

I want to receive the latest job alerts for cisco in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

Leigh Day -
London

Apply Now

Job details

Permanent
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

ITIL Certification
Azure
Customer service
LAN
Windows
Microsoft Office
DHCP
WAN
Mac OS
IT
Document management systems
Citrix
Active Directory
Intune

Full job description

About the role

The role will be responsible for supporting a large base of UK-wide users. The role holder will have a minimum of 18 months experience in a similar position, is expected to be highly pro-active, have a good all-round knowledge of IT software, hardware and be able to communicate with a wide range of users at all levels.

You will be required to use your initiative, research, and problem-solving skills to resolve issues and create written knowledgebase articles where required. The position requires a good grounding in IT systems and requires the ability to adapt to innovative technologies, learn new procedures, determine the root-cause of issues, and come up with both tactical and strategic solutions.

This role sits within the London IT Service Desk team, which consists of one Senior Analyst and two Analysts (including this position). It forms part of a wider IT Service Desk function of seven, made up of three Senior Analysts and four Analysts, with a presence in Manchester and Leeds. Across all locations, the team works collaboratively to provide remote support to the wider Leigh Day network.

The team is well-established, collaborative, and supportive, with a strong culture of helping one another and sharing knowledge. This creates an environment where individuals are encouraged to grow, contribute meaningfully, and take real ownership of their work within a trusted and high-performing team.

We offer a flexible working pattern for our IT Service Desk team. Typically, this consists of two days in the office and three days working from home, with one week in three requiring three days in the office. The IT team is also eligible for our “working elsewhere” policy, which allows up to two weeks of remote working per year for employees who have successfully passed probation. However, the successful candidate will be expected to spend more time in the office initially to support onboarding and gain familiarity with our systems and environment.

The successful candidate will have the opportunity, following the successful completion of their probation period, to opt into participation in the firm's out-of-hours IT support service, which is entirely voluntary and attracts additional remuneration.

The full JD can be downloaded from our website listing.

What you'll bring

Technical

Minimum 18 months experience in a similar role.
A good understanding and working knowledge of Microsoft solutions, including - but not limited to - Active Directory, Exchange Online Mailbox administration, Microsoft 365 applications and technologies and NTFS share permissions.
A good understanding of supporting users within Citrix environments.
Familiarity with the following hardware and software technologies or platforms:

Essential

Technical:

Citrix DaaS
Windows 10/11
Strong Microsoft Stack- Office 365, InTune, Exchange Online, Teams
Active Directory/Azure Active Directory
Dell Laptops
Autopilot
Mimecast
Windows Defender
MS Surface Hubs
Networking- basic understanding of LAN/WAN, DHCP/DN

Personal:

Excellent customer service skills with a strong desire to help people.
A keen eye with attention to detail
Self-motivation essential as will involve hybrid working

Desirable

Knowledge of Mac OSX desktop would be beneficial.
AV solutions, including Crestron
ITIL Certification (Foundation or Higher)
Cisco switches
BigHand Digital Dictation
Relevant experience in the legal sector / professional services is preferred but not essential.
Previous experience of Document Management Systems an advantage

Disclaimer

The role requires a flexible approach to working patterns due to its hybrid nature. This may include early or late starts, both from home and in the office, as well as occasional evening and weekend work to support system maintenance, upgrades, and wider business needs.

About Leigh Day

We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We're not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

Benefits

Our comprehensive benefits package includes:

Hybrid working (typically 2-3 days from home for a full time worker)
29 days annual leave (excluding public holidays)
Enhanced pension contributions
Life assurance 4 x salary
Healthcare cash plan
Cycle to Work scheme
Discounted gym membership
Enhanced maternity & paternity pay
Electric car scheme

Apply Now

Refine Your Search

cisco jobs in london, eng

IT Service Desk Analyst

1st Line Support Engineer

Network Engineer

Technology Support Analyst

Junior Networking Engineer

Data Centre Operations Technician

Desktop Support Analyst

Cisco Meraki Architect

2nd line Network Support Engineer

IT Support Engineer

Desktop Engineer - Onsite

Level 3 Support Technician

Senior Legal Intercept Engineer

Technical Program Manager - Cisco ThousandEyes

London GNOC Engineer (shift)

GNOC - London GNOC Engineer(shift)

Field Services Engineer

Cyber Security Analyst / 0001 - Head Office, Watford

Onsite Support Engineer

Early in Career Network Engineer (Site Reliability Engineer) - UK

I want to receive the latest job alerts for cisco in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected