Client service manager technology Work, Jobs in London, Eng (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Project Manager - Tradeshows
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Project management
- Bachelor's degree
Quick apply
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Client Service Manager, Gen-Merch Operations
Circana —London
- Full-time
- Merchandising
- English
- Bachelor's degree
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
13d
Client Technology Manager
Fora Space Limited —London
- Hybrid work
- Sales
- Mentoring
- Computer networking
- Annual leave
Quick apply
12d
Franchise Business Development Manager
FOODHUB —London
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
10d
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
Global Operations Coordinator - BCG Institute
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
4d
Global Service Design Senior Manager
Boston Consulting Group —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Service Delivery Manager – Workplace Tech Services
ONNEC Group —Canary Wharf
- £55,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Banking
Quick apply
5d
Client Service Manager, Gen-Merch Operations
Circana UK —London
- Hybrid work
- Merchandising
- English
- Bachelor's degree
Quick apply
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
10d
Project Manager, Client Onboarding
FIA-Tech —London
- Full-time
- Sales
- SQL
- Analysis skills
Quick apply
Global Head of Client Experience
Citi —London
- Full-time
- Marketing
- Customer service
- Master's degree
3d
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply

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client service manager technology jobs near london, eng

Client Engagement Manager

Monotype
London

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Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client service manager technology jobs in london, eng

Client Engagement Manager

Client Relationship Manager

Executive Assistant to CEO

Project Manager - Tradeshows

Junior Account Manager

Client Service Manager, Gen-Merch Operations

PMO Manager

Client Technology Manager

Franchise Business Development Manager

Customer Success Manager

Global Operations Coordinator - BCG Institute

Global Service Design Senior Manager

Service Deliver Manager (SC Cleared)

Service Delivery Manager – Workplace Tech Services

Client Service Manager, Gen-Merch Operations

LCW IT Service Manager

Project Manager, Client Onboarding

Global Head of Client Experience

Senior Programme & Service Delivery Directors

IT Service Desk Manager

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