Client services specialist Work, Jobs in London, Eng (with Salaries)

Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
5d
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Customer service
- Computer literacy
- Guest services
- Employee assistance programme
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
Intelligence and Investigations Specialist (London)
NetWatch Global —London
- £28,000 - £32,500 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Sales and Logistics Coordinator
Euro Car Parks —London
- £27,000 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
IPS Employment Specialist
Get Set UK 1 —London
- £30,000 - £33,000 a year
- Remote
- Travel
- Annual leave
- Employee assistance programme
Quick apply
IPS Employment Specialist
South East London Mind —London
- £34,272 a year
- Full-time
- Organisational skills
- In-person
3d
Events Assistant
Neudata —London
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- Communication skills
- Annual leave
- Referral programme
Quick apply
Recruitment Administrator
Flannery Plant Hire —Wembley
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Graduate/Entry Level Operations Specialist (Financial Advice)
Nova Wealth —London
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Flexible schedule
Quick apply
Team Executive / Administrative Assistant
Ashurst LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Client Account Administrator
Turnpower Services —Redhill
- £28,000 - £30,000 a year
- Full-time
- In-person
Quick apply
6d
Reservation Associate
Five Pizza Hospitality Services UK Ltd. —London
- £2,300 - £2,600 a month
- Full-time
- CRM software
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
18h
Hospitality Assistant - Canary Wharf
Selecta —London
- £30,784 a year
- Full-time
- Guest services
- Communication skills
- Free parking
- Annual leave
Quick apply
Graduate Programme Delivery Executive - Customer Experience
Ipsos —London
- £28,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- AI
Quick apply
3d
Talent Acquisition Specialist
Baily Garner —London
- Up to £45,000 a year
- Full-time
- Hybrid work
- Databases
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Quick apply
London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)
L.E.K. Consulting —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Client Support Specialist II
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Microsoft Word
- Computer Science
- Bachelor's degree
Office Assistant
Barnes Roffe —London
- Full-time
- Computer literacy
- Microsoft Office
- Front desk
Quick apply

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client services specialist jobs near london, eng

Client Placement Specialist

UK Therapy Guide
London

Quick apply

Job details

Part-time
£14 an hour
5 days ago

Benefits

Work from home

Qualifications

Google Suite
Customer service call handling
Client engagement
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Join UK Therapy Guide as a Client Placement Specialist

Are you a people-focused professional who thrives on meaningful conversations and real-world impact?

We’re looking for a results-driven Client Placement Specialist to join UK Therapy Guide on a part-time basis. This fully remote position is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about guiding individuals on their mental health journey. In this role, you’ll work directly with clients during live placement calls, offering empathetic, confident support as you guide them from their first enquiry to the start of their therapy journey.

Your ability to listen, reassure, and inspire trust will play a vital role in helping clients take an important step toward better mental health. You won’t be doing this alone. We provide comprehensive training, clear guidance, and operate under strict safeguarding procedures, ensuring the highest standards of care for both clients and our team.

About Us

UK Therapy Guide is a rapidly growing online therapy platform dedicated to making high-quality mental health therapy accessible across the UK. We connect individuals with qualified therapists, offering personalised matching services to ensure clients find the right therapeutic fit. We are passionate about transforming mental health access and are looking for individuals to join us on this mission.

Hours

Part-time: Approximately 17 hours per week.

This role is based on 4-hour shifts.

Our core shift blocks are: 9 a.m. - 1 p.m. 4 p.m. - 8 p.m.

The successful candidate must have the flexibility to work a combination of both morning and evening shifts to complete their weekly hours.

Key Responsibilities

Successfully guide clients from initial inquiry to a booked first session through empathetic and effective placement calls.
Consistently maintain high booking efficiency and ensure accurate client onboarding data.
Ensure a high level of client and therapist satisfaction by providing timely and helpful support.
Contribute to the continuous improvement of our placement process by gathering and managing client feedback.
Manage administrative tasks and maintain accurate data to ensure a smooth client journey.

Required Skills & Qualifications

Proven experience in a target-driven customer service role is essential. Excellent communication skills (written and verbal).
Strong interpersonal skills, with the ability to empathise and build trust with clients to guide decisions.
Demonstrated resilience, with the ability to manage customer inquiries and remain composed under pressure.
Goal-oriented, with a strong desire to meet and exceed targets.
Confidence in clear and persuasive communication, gently supporting hesitant clients towards making a decision.
Highly organised and able to handle multiple tasks efficiently.
Strong technical proficiency, including expertise with Google Workspace and the ability to quickly learn and adapt to new software.

Why Join Us?

Flexible, remote working opportunity
Be part of a company that’s making a real difference in mental health
Growth and development opportunities
A collaborative, creative, and supportive work environment

Application question(s):

1. This role combines empathetic client support with the responsibility of guiding clients to start their therapy journey. Why does this specific combination of helping people and achieving a clear outcome appeal to you?

2. How do you ensure excellent customer care and detail management when communicating with clients remotely?

3. How do you feel about working in a role with specific, measurable targets? Describe your experience with this.

Pay: £14.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

client services specialist jobs in london, eng

Client Placement Specialist

Support Specialist in the UK

Customer Service Host

Client Services & Support Specialist- London, UK

Intelligence and Investigations Specialist (London)

Sales and Logistics Coordinator

IPS Employment Specialist

IPS Employment Specialist

Events Assistant

Recruitment Administrator

Graduate/Entry Level Operations Specialist (Financial Advice)

Team Executive / Administrative Assistant

Client Account Administrator

Reservation Associate

Hospitality Assistant - Canary Wharf

Graduate Programme Delivery Executive - Customer Experience

Talent Acquisition Specialist

London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)

Client Support Specialist II

Office Assistant

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