collection agent Work, Jobs in london, eng (with Salaries)

Junior Collections Officer
Splend —London
- Full-time
- Microsoft Office
- Organisational skills
Quick apply
Visa Documentation Agent - London
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Up to 50% travel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Customer Operations Agent (Collections)
Onmo —London
- £33,000 a year
- Hybrid work
- CRM software
- Customer service
- Negotiation
5d
Night Shift Air Export Coordinator
CEVALogistics —London
- £31,000 a year
- Full-time
- Annual leave
- Employee discount
Ramp and Baggage Agent
HeathrowAcademy —Hounslow
- Full-time
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Rooms Reservatons Agent
The Chancery Rosewood —London
- Full-time
- English
- Hotel
- Employee discount
- Life insurance
Quick apply
1d
Reservations Agent
Lost Property St. Paul's - A Curio Collection by Hilton —London
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
21h
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis CIB London —London
- Communication skills
- Time management
Collections Agent - Gatwick
ATA LTD —Horley
- £16 an hour
- 8 hour shift
- Communication skills
Quick apply
5d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
2d
Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
13d
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis —London
- Communication skills
- Time management
Collections Agent - Heathrow
ATA LTD —Hounslow
- £16 an hour
- 8 hour shift
- Communication skills
Quick apply
5d
Enforcement Agent - North London
Jacobs Enforcement —North London
- From £27,000 a year
- Full-time
- Financial services
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Enforcement Agent - West London
Jacobs Enforcement —West London
- From £27,000 a year
- Full-time
- Leadership
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Butler Services Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Operations Support Agent
FedEx EU —Enfield
- £14.02 an hour
- Full-time
- Communication skills
- Employee assistance programme
12d
Reservation Agent
The Lanesborough —London
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Enforcement Agent - North West London
Jacobs Enforcement —North West London
- From £27,000 a year
- Full-time
- Leadership
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
2d

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Junior Collections Officer

Splend -
London

Quick apply

Job details

Full-time

Qualifications

Accounting software
Microsoft Office
Xero
Organisational skills

Full job description

About us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Collections Officer plays a key role in protecting the financial health of the business by managing overdue accounts and driving effective debt recovery outcomes. You'll bring a professional, solutions-focused approach to every customer interaction, balancing empathy with commercial sense, while working within the framework of credit control best practice and relevant legislation

What you'll be doing

Manage and chase overdue accounts across the full collections cycle. From initial contact through to payment arrangement, settlement negotiation, and potential escalation to recovery agents or bailiffs.
Monitor and reconcile debtor balances, maintaining accurate, up-to-date records with all correspondence and notes logged against the correct account
Negotiate payment plans and settlements in line with company policy, balancing commercial outcomes with a fair and empathetic approach to every customer interaction
Liaise with customers via phone and email, building and maintaining relationships that support timely payment while protecting customer retention
Work closely with internal teams and external collections partners to ensure processes are followed consistently and debtors are held accountable
Uphold credit control policies and Treating Customers Fairly (TCF) principles in every interaction, ensuring compliance is embedded in day-to-day practice
Report weekly on aged debt and account status, using data to identify trends, flag risks, and drive continuous improvement in collections processes

What you'll bring

Proven experience in debt collection with a solid understanding of collections policy, procedures, and best practice.
Comfortable managing a high volume of accounts and calls, with strong organisational skills, attention to detail, and the ability to prioritise a demanding workload
Confident communicator with the interpersonal skills to deal effectively with a range of customers and stakeholders
Proficient in Microsoft Office (intermediate to advanced), with experience using accounting software such as Xero (desirable but not essential)
A proactive, collaborative team player who's equally comfortable working on their own initiative and contributing to shared workloads

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

collection agent jobs in london, eng

Junior Collections Officer

Visa Documentation Agent - London

Customer Operations Agent (Collections)

Night Shift Air Export Coordinator

Ramp and Baggage Agent

Reservations Agent, Pre-Opening - The St. Regis London

Rooms Reservatons Agent

Reservations Agent

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Collections Agent - Gatwick

Guest Experience Agent, Pre-Opening - The St. Regis London

Weekend Porter - London, E1W

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Collections Agent - Heathrow

Enforcement Agent - North London

Enforcement Agent - West London

Butler Services Agent, Pre-Opening - The St. Regis London

Operations Support Agent

Reservation Agent

Enforcement Agent - North West London

I want to receive the latest job alerts for collection agent in london, eng

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