Competent adviser Work, Jobs in London, Eng (with Salaries)

Generalist Adviser
London Advice Centre —London
- Communication skills
- Negotiation
Training Facilitator (South East)
Ministry of Justice —London
- £40,001 - £60,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
11d
Wealth Investment Adviser
Fidelity International —Cannon Street Station
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Financial Adviser
Plum Fintech —London
- Hybrid work
- Referral programme
Quick apply
6d
Venue Health & Safety Adviser
Queen Elizabeth II Conference Centre —London
- £40,000 - £45,000 a year
- Overtime
- Hospitality
- Presentation skills
- Annual leave
6d
Trust Paralegal (12mth FTC)
Withersworldwide —London
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Communication skills
Technical Administrator
Apollo Private Wealth —London
- £30,000 - £35,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Heritage/Healthcare Co-Ordinator
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Microsoft Powerpoint
- English
- Supervising experience
- Employee discount
Senior Data Analyst
Saffery —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
- Annual leave
6d
Executive Assistant - People & Reward (12m FTC)
Freshfields —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
Senior Conversion Rate Specialist
AJ Bell —London
- Full-time
- Hybrid work
- Microsoft Excel
- JavaScript
- Communication skills
- Employee assistance programme
Quick apply
Executive Assistant – Business Services (HR/Operations) - 12m FTC
Freshfields —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Manager
Saffery —London
- Full-time
- Microsoft Powerpoint
- IT
13d
Regional Business Development Manager - Investments
Aviva —London
- Part-time
- Business development
- IT
- Communication skills
- Employee discount
HR Advisor - Employee Relations
Atos —Balham
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
15h
Manager, Global Information Reporting, Financial Investors
Deloitte —London
- Hybrid work
- Management
- Business development
- Project management
5d
Suitability Engineer
Saturn —London
- Full-time
- Financial services
- AI
Quick apply
Dangerous Goods / Process Safety Senior Consultant
Arup —London
- Engineering
- Organisational skills
Senior Salesforce Marketing Cloud Developer
Wunderman Thompson MAP —London
- Sales
- English
- SQL
Corporate Associate / Senior Associate
Gateley —London
- Hybrid work
- Negotiation
- Annual leave
- Employee assistance programme

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Generalist Adviser

London Advice Centre -
London

Apply Now

Job details

Qualifications

Statistics
Communication skills
Negotiation

Full job description

Description

London Advice Centre is looking to recruit an individual that is enthusiastic and dedicated to help our team in providing advice to help local citizens and is willing to support other members of staff or those on a work placement.

The candidate fitting this role will need to be an experienced generalist adviser and be capable of offering advice or pass information both face to face and over the phone to the general public during opening hours.

Responsibilities include:

Giving advice
Interviewing skills; sensitive questioning and listening skills allowing clients to explain their details fully while empowering them to set out their own priorities.
Use of the AdvicePro software to communicate, interpret and find all relevant information.
Help clients make informed decisions by conducting the necessary research and exploring all options and implications.
Act for the client where necessary by drafting or writing letters, negotiating, calculating and telephoning.
Negotiate with all third parties. These will include statutory and non-statutory bodies.
Interact internally or with other specialist agencies when required.
Make sure all work adheres to the company office manual, Advice Quality Standard and all other requirements.
Ensure that all work supports and reflects London Advice Centre diversity and equality standards.
Maintain all case records in terms of the continuity of casework, report preparation, statistical monitoring and information retrieval.

Research and Campaigns

Help with campaigns and research work while taking into an account the clients’ circumstances, through the appropriate channel.
Help clients become aware of all research and campaign options available.

Professional Development

Undertake the appropriate training in order to keep up to date with all policies, procedures and legislation.
Read all relevant publications.
As agreed with the line manager, attend all relevant internal and external meetings.
Prepare for and attend team meetings, staff meetings and supervision sessions as required.

Administration

Competent use of IT for statistical recording of information in relation to campaigns and funding requirements, document production and record keeping. Ensure that annual IT information assurance training is completed.
Ensure that all work coordinates with the centre’s systems and procedures.
Produce statistical information on the nature of cases and number of clients.

Other Duties and Responsibilities

Complete all required training to be in compliance with quality assurance processes.
Conduct all other tasks which are within the scope of the post and ensure effective delivery and development of the service.
Demonstrate commitment to the policies and aims of London Advice Centre.
Ensure all health and safety guidelines are adhered to and take responsibility for own safety and that of colleagues.

Personal Specification

Ability to commit to and work within the parameters of the policies, principles and aims of London Advice Centre.
An up-to-date full understanding of equality and diversity with the knowledge of how to apply to the provision of advice.
The ability to give and take feedback sensitively and objectively combined with a willingness to challenge constructively.
The ability to maintain and monitor own standards.
Competent oral and written communication skills in particular on negotiating.
Interviewing skills using sensitivity and a good listening ear. Need to be able to get to the root of the issue whilst empowering clients and keeping structure and control of the meeting.
A full understanding of issues affecting society and their implications on clients.
Competent use of IT packages and systems and all electronic resources needed to provide record keeping, advice and document production.
The willingness and ability to work as part of a team.
A willingness to improve skills and knowledge in advice topics as well as an overall commitment to continuous professional development.
The ability to analyse, interpret and research complex information while presenting clear reports both in writing and verbally.
Full understanding of statistics and accuracy of calculations.

Please send your CV and cover letter to [email protected]

Apply Now

Refine Your Search

competent adviser jobs in london, eng

Generalist Adviser

Training Facilitator (South East)

Wealth Investment Adviser

Financial Adviser

Venue Health & Safety Adviser

Trust Paralegal (12mth FTC)

Technical Administrator

Heritage/Healthcare Co-Ordinator

Senior Data Analyst

Executive Assistant - People & Reward (12m FTC)

Senior Conversion Rate Specialist

Executive Assistant – Business Services (HR/Operations) - 12m FTC

Technical Manager

Regional Business Development Manager - Investments

HR Advisor - Employee Relations

Manager, Global Information Reporting, Financial Investors

Suitability Engineer

Dangerous Goods / Process Safety Senior Consultant

Senior Salesforce Marketing Cloud Developer

Corporate Associate / Senior Associate

I want to receive the latest job alerts for competent adviser in london, eng

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Administration

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Personal Specification

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