Compliance luxury brand Work, Jobs in London, Eng (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Guest Relations
Millennium Hotel and Resorts UK —London
- Weekend availability
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
Brand & Growth Specialist
The Stratford —London
- Full-time
- CRM software
- Hospitality
- Management
- Referral programme
Quick apply
1d
Sales Support Associate
Ralph Lauren —London
- Full-time
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
9d
Client Advisor & Operations Coordinator - Westfield
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
2d
Study Trips and Visa Coordinator
Edconic —London
- £37,500 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Oribe Retail Education Specialist, UK & Ireland
Oribe Hair Care —London
- Weekend availability
- Microsoft Excel
- Hair styling
- Microsoft Office
Quick apply
Client Advisor - Covent Garden (6 month FTC)
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
MIU MIU Client Advisor (3 Months FTC), Selfridges
Prada —London
- Customer service
- English
- Communication skills
3d
MIU MIU Client Advisor Shoes, Harrods
Prada —London
- Customer service
- English
- Communication skills
Client Advisor - Heathrow (2 days - 12 month FTC)
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
Operations Coordinator - Heathrow
Tiffany & Co. —London
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Merchandising
12d
Meetings and Events Senior Event Manager
The May Fair Hotel —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Referral programme
Quick apply
Creative Intern, The Trust International
Dow Jones —London
- Full-time
- Internship
- Communication skills
- Time management
Garment Technologist- ESG Compliance
Boux —Wimbledon
- Full-time
- Driving
- Employee discount
10d
People Communications & Engagement Manager, EMEA (Maternity Cover)
Michael Kors —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Office
- Project management
- Presentation skills
- Employee discount
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Head of Merchandising, Women's Apparel UK/EU
Quince —London
- £100,000 - £165,000 a year
- Sales
- Marketing
- Merchandising
F&B Assistant
Millennium Hotel and Resorts UK —London
- Bar
- Hotel
- Communication skills
- Annual leave
- Employee discount
Quick apply

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

compliance luxury brand jobs in london, eng

PRADA Senior Client Advisor MRTW, Selfridges

Guest Relations

Brand & Growth Specialist

Sales Support Associate

Client Advisor & Operations Coordinator - Westfield

Study Trips and Visa Coordinator

PRADA Client Advisor Shoes, Selfridges

Oribe Retail Education Specialist, UK & Ireland

Client Advisor - Covent Garden (6 month FTC)

MIU MIU Client Advisor (3 Months FTC), Selfridges

MIU MIU Client Advisor Shoes, Harrods

Client Advisor - Heathrow (2 days - 12 month FTC)

Operations Coordinator - Heathrow

Meetings and Events Senior Event Manager

Creative Intern, The Trust International

Garment Technologist- ESG Compliance

People Communications & Engagement Manager, EMEA (Maternity Cover)

Reception Manager

Head of Merchandising, Women's Apparel UK/EU

F&B Assistant

I want to receive the latest job alerts for compliance luxury brand in london, eng

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