course manager Work, Jobs in london, eng (with Salaries)

Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Employee discount
7d
Learning and Development Coordinator
Lumanity —London
- Management
- Organisational skills
- Communication skills
2d
Career Grade Planner
Islington Council —Islington
- £40,404 - £54,360 a year
- Customer service
- Communication skills
- Employee discount
22h
Manager for Academic Affairs - NYU London
New York University —London
- Full-time
- Computer literacy
- Microsoft Office
- Computer skills
- Annual leave
Dietetic Assistant
Central and North West London NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Part-time
- Care plans
1d
Assistant General Manager (all genders)
a&o Hostels —London
- Hospitality
- English
- Organisational skills
- Employee discount
Duty Manager (VA)
Virgin Active —London
- Full-time
- Hospitality
- Communication skills
- Employee discount
Duty Manager
Virgin Active —London
- £14.56 an hour
- Full-time
- Hospitality
- Communication skills
- Employee discount
Guest Experience Coordinator
MAPP —London
- £27,000 - £30,000 a year
- Full-time
14h
Marketing Manager
Thames Luxury Charters Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Bachelor's degree
- Work from home
Quick apply
Faculty Assisstant
London Business School —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
Quick apply
8d
Assistant Manager (Kitchen) - Putney High Street
Pret A Manger —London
- From £34,654 a year
- Hospitality
- Annual leave
- Employee discount
Course Coordinator London Central Family
St Giles International —London
- £779 - £794 a week
- English
- Master's degree
- Supervising experience
Executive Assistant to CEO / Office Manager
Advanced Design Technology, Ltd. —London
- £35,000 - £50,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
People Development Coordinator
GSMA —London
- Full-time
- Microsoft Excel
- Communication skills
7d
SMB Account Manager, Customer Development
Mimecast —London
- £68,000 - £85,000 a year
- Microsoft Outlook
- Sales
- IT
Family Activities Manager
Virgin Active —London
- Up to £33,800 a year
- Full-time
- Management
- Organisational skills
- Employee discount
Event Production Student Placement - London
NVE Experience Agency —London
- Hybrid work
- Communication skills
Department Manager
NEXT —London
- Full-time
- Customer service
- Retail management
General Manager – 5* Luxury Hotel (New Opening)
Splendid Works —Windsor
- £70,000 - £85,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Sick pay
Quick apply
6d

I want to receive the latest job alerts for course manager in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Experience & Engagement Manager

Virgin Active -
London

Apply Now

Job details

Full-time
£36,582 a year
7 days ago

Benefits

Company pension
Employee discount

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Experience and Engagement Manager to join our Club team.

The Role

Leading the weekly churn, recovery, and hospitality progress review, ensuring clear actions for Hosts.
Partnering with the GM to run daily Service Huddles, aligning all departments on NPS drivers, at-risk members, and presentation standards.
Presenting monthly engagement, churn, rejoin, and advocacy trends to the leadership team with clear recommendations for improvement.
Driving a club-wide storytelling culture by curating best-practice examples, hospitality wins, and creative “Moments that Matter” for network sharing.
Translating member data (NPS, CSAT, churn signals, attendance) into proactive engagement actions and retention strategies.
Leading, coaching, and inspiring Member Journey Hosts to consistently deliver extraordinary hospitality moments.
Ensuring 100% completion of hospitality training and recertification, embedding “License to Hospitality” across the team.
Acting as a cultural catalyst, embedding the 5 Promises of Hospitality into daily club life.
Managing the churn prevention process, identifying at-risk members, implementing personalised interventions, and tracking outcomes.
Celebrating member milestones and achievements through personalised recognition and creative activations.
Ensuring brand standards are met in all club spaces, maintaining the Virgin Active experience.

Experience

Proven ability to inspire and coach teams to deliver exceptional service.
Strong data and insight skills, with the ability to act on churn signals.
Creative, resourceful, and passionate about storytelling.
High emotional intelligence, with the ability to connect authentically with members.
Flexibility to work across Virgin Active working patterns, including evenings and weekends.

Our Perks

30 days (including bank holidays) annual leave plus a Celebration Day – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Apply Now

Refine Your Search

course manager jobs in london, eng

Experience & Engagement Manager

Learning and Development Coordinator

Career Grade Planner

Manager for Academic Affairs - NYU London

Dietetic Assistant

Assistant General Manager (all genders)

Duty Manager (VA)

Duty Manager

Guest Experience Coordinator

Marketing Manager

Faculty Assisstant

Assistant Manager (Kitchen) - Putney High Street

Course Coordinator London Central Family

Executive Assistant to CEO / Office Manager

People Development Coordinator

SMB Account Manager, Customer Development

Family Activities Manager

Event Production Student Placement - London

Department Manager

General Manager – 5* Luxury Hotel (New Opening)

I want to receive the latest job alerts for course manager in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected