Job Introduction
Salary: Up to £28,486.92 per annum, £2,000 Market Supplement, plus £4,613.61 London Allowance and 20% Shift Allowance.
Contract Type: Permanant, Full Time
Location: London
Type of Working Arrangement: On Site
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.
The Opportunity:
Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for a Designated Detention Officer to join our Custody Team. Join our dynamic custody team where no two days are the same. You'll play a vital role in ensuring the safety, wellbeing, and dignity of detainees from the moment they arrive. From conducting risk assessments and managing custody records to supervising daily routines and supporting medical needs, you'll be at the heart of a fast-paced, people-focused environment.
You'll carry out searches, take biometric samples, and maintain clean, secure cells. Whether you're arranging meals, assisting with phone calls and visits, or presenting evidence in court, your professionalism and calm approach will make a real difference. With every interaction, you'll promote respect, equality, and human rights—ensuring everyone is treated with dignity.
What you'll be doing:
-
Managing the arrival of detainees, conduct risk assessments and open custody records, recording personal details and the reason/ circumstance of the arrest.
-
Conducting prisoner searches, take prisoners fingerprints, photographs and DNA samples using reasonable force when necessary and appropriate.
-
Conducting cell visits to ensure the safety of detainees, the ensure cells are clean and in good working order.
-
Supervising detainee’s ablutions, exercise, telephone calls, visits and doctor examinations.
-
Arranging and deliver appropriate meals and drink to the detainee’s taking into account dietary requirements.
-
Providing first aid treatment when required.
-
Presenting evidence in court and other hearings as required.
-
Answering telephone calls and deal with enquiries.
-
Promoting equality, diversity and human rights in working practices by developing positive working relationships, ensuring colleagues and detainees are treated with courtesy, respect and dignity.
What you'll bring to the team:
-
Excellent written and verbal communication skills.
-
The ability to accurately input information onto a computer database and the ability to carry out basic office administration using word processing and email software packages.
-
The ability to remain calm and professional in confrontational situations.
-
The ability to use an appropriate level of force to control detainees in accordance with training and guidelines.
-
A demonstrable understanding of and commitment to delivering high levels of customer service.
-
Knowledge of relevant legislation.
-
Previous experience of working in a custody environment is desirable and/or demonstrable experience in similar secure settings.
What we offer:
-
28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
-
Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
-
Bespoke benefits platform and Blue Light Card access.
-
Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
-
Interest-free annual rail season ticket loan after 6 months.
-
Access to the Transport Benevolent Fund for health, welfare, and financial support.
-
Development opportunities, including fully funded apprenticeships.
-
Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at [email protected]. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.
Vetting: Successful applicants will be required to pass Recruitment Vetting (3 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.
Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.
References: We'll ask for references to cover the past 5 years.
Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.
Completed applications must be submitted by 11.59pm, 1st July 2026
Please note: This vacancy may close earlier than advertised closing date if a sufficient number of applications are received. Early submission is highly recommended.
Inclusion & Diversity:
At BTP, we are committed to fostering an inclusive workplace where everyone feels valued. We believe diversity drives innovation and better decision-making. Our roles are open to everyone, and we encourage applications from underrepresented groups, including Black, Asian, and minority ethnic candidates, women, LGBTQI+ individuals, people with disabilities, and those who are neurodiverse. As part of our commitment we operate a ‘Disability Confident Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme
Join Us:
Grow your career with us. We can’t wait to hear from you! See why BTP is right for you and click here for more information. For further information, please contact our Resourcing Team at [email protected].
