Customer experience manager Work, Jobs in London, Eng (with Salaries)

Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
4d
Customer Experience Manager, Strategic Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Customer service
- Continuous improvement
- Training & development
- Employee discount
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Team management
- Recruiting
- Leadership
Quick apply
General Manager - Customer Experience
GTS Rail Operations Limited —London
- Continuous improvement
- No degree
- Leadership
- Employee discount
1d
Receptionist
Portico Corporate Reception Management —London
- £34,730 a year
- Full-time
- Front desk
- Annual leave
- Life insurance
Quick apply
Restaurant Manager (Hourly Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
Passenger Ambassador - Heathrow Airport
Acosta —London Heathrow Airport
- £30,784 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
- Employee assistance programme
2d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Passenger Ambassador - Heathrow Airport - Part Time 24 Hours per week
Acosta —Heathrow
- £14.76 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
- Employee assistance programme
2d
Customer Success Manager - Nordics (SaaS B2B)
Papirfly —London
- Hybrid work
- English
- Travel
- Communication skills
- Flexible schedule
Attractions Supervisor
Attractions - The Cube London —London
- £35,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
Quick apply
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
11d
Travel & Customer Service Coordinator
Suvoda —London
- Part-time
- Remote
- Spanish
- English
- Hotel
Quick apply
10d
PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT
AT Cronin Workshop Ltd —Acton
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply

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customer experience manager jobs near london, eng

Customer Experience Manager

Gaia -
London

Quick apply

Job details

Full-time
£38,000 - £45,000 a year

Qualifications

Client engagement
Salesforce
Partnership building
Relationship management
Financial services
HubSpot
Account management

Full job description

About Gaia:

Gaia is redefining recruitment marketing through AI-powered, data-driven technology that helps organisations attract better-fit candidates, reduce costs, and build stronger employer brands. Our award-winning platform and campaigns empower businesses to connect with talent in smarter, more meaningful ways - transforming how brands grow and hire. Behind every innovation is our team - the people who make the difference. Their creativity, expertise, and passion for excellence drive the results our clients love.

Why This Role Matters:

As a Customer Experience Manager for Agencies, you’ll be the strategic partner our agency clients rely on to bring their recruitment marketing campaigns to life. From onboarding to project delivery, you’ll build strong relationships and make sure every client feels like your only client. You’ll collaborate closely with campaign performance and sales teams, driving campaigns that deliver measurable results while uncovering ways to make our partnerships even stronger. If you thrive in a fast-paced environment and love seeing your work make a real impact - you’ll fit right in.

What You’ll Do:

Build and nurture strong relationships with agency clients, ensuring every interaction adds value.
Oversee campaign delivery in collaboration with our campaign performance team.
Conduct regular check-ins and quarterly business reviews - online and in person.
Identify opportunities for client expansion, creating proactive proposals to drive growth.
Keep everything on track through HubSpot - managing tasks, tracking notes, and staying one step ahead.
Bring fresh ideas for improving our processes and customer experience.
This role will initially be remote with regular team meetings in London.

About You:

Experienced in account management, customer success, or client services - ideally in a marketing or agency environment.
Organised, proactive, and obsessed with delivering excellence.
Confident communicator who knows how to build trust and rapport.
Curious about new ideas, tech, and trends that elevate client success.
Skilled in juggling multiple priorities with calm efficiency.

Pay: £38,000.00-£45,000.00 per year

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

customer experience manager jobs in london, eng

Customer Experience Manager

Assistant Customer Service Manager

Customer Experience and Operations Manager

Customer Experience Manager, Strategic Enterprise

Duty Customer Experience Manager

Customer Service Host - T3

Customer Service Host - T2

Customer Service Host

Customer Support Manager

General Manager - Customer Experience

Receptionist

Restaurant Manager (Hourly Manager)

Passenger Ambassador - Heathrow Airport

Customer Support Coordinator

Passenger Ambassador - Heathrow Airport - Part Time 24 Hours per week

Customer Success Manager - Nordics (SaaS B2B)

Attractions Supervisor

Duty Manager

Travel & Customer Service Coordinator

PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT

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