Customer service team Work, Jobs in London, Eng (with Salaries)

Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
12d
Customer Service Advisor - Full Time
Newham Council —London
- £35,520 - £36,585 a year
- Full-time
2d
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
2d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Front desk
Quick apply
14d
Station Assistant - Finsbury Park
Govia Thameslink Railway —London
- Weekend availability
- Customer service
- Cleaning
- Communication skills
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
4d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Store Assistant
Aldi —London
- £14.88 - £15.20 an hour
- Day shift
- Customer service
- Annual leave
Customer Assistant (Night Shift)
Lidl —Wood Green
- £14.80 - £15.30 an hour
- Part-time
- Store discount
- Employee discount
2d
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Typing
6d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £35,373 a year
- Typing
5d
Customer Service Executive
Chillisauce Events —London
- From £25,500 a year
- Weekend availability
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
12d
Customer Advisor - Checkouts
B&Q —London
- £13.10 - £14.44 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
2d
Entry Level Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
4d
Customer Service Advisor
Brenntag UK Limited —London
- Monday to Friday
- Organisational skills
- Communication skills
Quick apply
9d
Customer Service - Fixed Term Contract
LOVESPACE —London
- £26,437 - £29,000 a year
- Communication skills
Quick apply
Call Handler / Customer Support Representative (On-Site)
Work Work Ltd —London
- £2,200 - £2,300 a month
- Full-time
- Microsoft Word
- English
- In-person
Quick apply
4d
Retail Associate
TK Maxx —Bexleyheath
- Part-time
- Customer service
- No experience needed
- Employee discount

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customer service team jobs near london, eng

Ground Operations Agent (9-month Fixed Term Contract)

British Airways -
London

Apply Now

Job details

Full-time | Fixed term contract
12 days ago

Qualifications

Driving Licence
Goods-out loading and unloading
English
Continuous improvement
Load & unload

Full job description

Reference 12090 Closing date 30/9/2026 Brand British Airways Career area Ground Operations & Cargo Contract type Fixed Term Full Time Location Heathrow Airport, London

Job Description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Ground Operations Agent(9-month Fixed Term Contract)

As part of our £7 billion transformation project, British Airways is continuing to grow. This is a fixed-term opportunity to join our Ground Operations team to provide support during our peak operational period. Should the business's growth result in a need for additional permanent headcount, there may be opportunities to move into a permanent role without the need to re, subject to business requirements at the time.

Do you enjoy working in a lively and dynamic environment where every day is different? We are excited to be recruiting for individuals to join our Ground Operations team at Heathrow Airport. The role will be based at either Terminal 3 or Terminal 5, depending on our operational needs and as a ground operations agent, you'll play a pivotal role in ensuring a flawless journey for our customers.

Your shifts will vary between early and late start times. Currently, shifts are either 8.5 or 11.5 hours long, with the earliest starting at 04:15 and the latest finishing at 00:30 (full details will be shared upon offer). Due to the nature of this role, you must be available to work across these shift patterns, 7 days a week, 365 days a year, including Bank Holidays and religious festivals. This position involves working outdoors in all weather conditions - from heat to freezing cold, rain or shine, so you’ll need to be prepared for diverse environmental challenges throughout the year.

Please note that we reserve the right to close this advert early due to the number of applications received.

What you’ll do:

As one of our ramp colleagues, your responsibilities will include the on-the-day delivery of our aircraft, including baggage handling at Heathrow Airport. You'll also:

Prepare aircraft for arrival and departure.

Load and unload customer baggage, cargo, and approved items onto the aircraft including lifting items up to 32kg.

Deliver customer baggage to designated collection/drop-off points.

Undertake airside logistics activities for safe and timely aircraft arrivals and departures.

Carry out safety checks whilst also raising and reporting any issues.

Work in line with our Standard Operating Procedures, with a particular focus on Safety and Flight Punctuality.

Identify continuous improvement opportunities and maintain a safe, secure, and effective customer baggage operation at LHR.

What you’ll bring to British Airways:

Must have held a Full UK Manual Driving Licence for a minimum of 12 months, with no more than 3 penalty points when you join British Airways

Unrestricted right to live and work in the UK.

Ability to acquire and retain an airside ID pass.

What we are looking for:

Physical fitness to handle manual tasks, including lifting items up to 32kg. This role can involve lifting multiple bags above shoulder height throughout the day

Good interpersonal skills

Fluency in spoken and written English

Resilience to handle outdoor shift work in varying weather conditions.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

customer service team jobs in london, eng

Ground Operations Agent (9-month Fixed Term Contract)

Customer Service Advisor - Full Time

Customer Service Advisor - Part Time

Front Desk Agent

Station Assistant - Finsbury Park

Trainee Customer Resolutions Advisor

Customer Care Associate - Remote (Night Shift)

Store Assistant

Customer Assistant (Night Shift)

Customer Service Advisor

Customer Support Specialist

Customer Service Host - T3

Contact Centre Advisor

Customer Service Executive

Customer Advisor - Checkouts

Entry Level Customer Resolutions Advisor

Customer Service Advisor

Customer Service - Fixed Term Contract

Call Handler / Customer Support Representative (On-Site)

Retail Associate

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