Emerging market portfolio manager Work, Jobs in London, Eng (with Salaries)

Customer Experience Manager, Mid Market
NAVEX —London
- £55,000 a year
- Full-time
- Hybrid work
- Communication skills
AI Graduate Scheme
QVC —West London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
4d
Portfolio Manager - London
Capula —London
- Full-time
- Annual leave
- Gym membership
Quick apply
Partnerships Manager - Membership & Heritage Organisations (12m FTC)
DC Thomson —London
Quick apply
6d
Macro Strategy Analyst-Assistant Vice President
State Street —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
7d
Portfolio Manager - London
Caxton Associates —London
Quick apply
Senior Manager, London Market Portfolio Management
Markel International Services Ltd —London
- Mentoring
- Leadership
- Communication skills
- Annual leave
Quick apply
7d
MI Portfolio Manager
Gallagher Re —London
- Hybrid work
- Azure
- Agile
- Leadership
- Employee stock purchase plan
- Life insurance
Asset Management - EMD Support Portfolio Manager - Associate
JPMorganChase —London
- Full-time
- Master's degree
- Construction
- Communication skills
6d
Account Manager, Brand PR (Sports & Entertainment) - Award Winning Global Team/Agency
FleishmanHillard —London
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Community Manager - Consumer Products Division
l'Oréal —London
- Full-time
- Leadership
Quick apply
14d
Peer to Peer and Crowdfunding Portfolios Manager
Financial Conduct Authority —London
- £74,900 - £100,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Communication skills
- Annual leave
13d
Senior Product Manager - Back Office Portfolio
CFA Institute —London
- £106,400 - £141,900 a year
- Full-time
- Analysis skills
- Agile
- Communication skills
- Annual leave
7d
Partnerships Manager – Advisers & IFAs
Firenze Group —London
- £80,000 - £100,000 a year
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Senior Community Engagement Manager
The Crown Estate —London
- Hybrid work
- Communication skills
10d
Project Manager: Carbon Project Delivery
Climate Impact Partners —London
- Hybrid work
- Project management
- Organisational skills
- Communication skills
- Annual leave
Market Manager, UK
Trip.com Group —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategic Relationship Manager II
Blackhawk Network —Hemel Hempstead
- Full-time
- Customer service
- Salesforce
- Presentation skills
- Annual leave
- Employee assistance programme
Research Analyst
Aviva —London
- Part-time
- IT
- Communication skills
- Employee discount
3d
Retail Operations Strategy Manager
Unilever Prestige UK Hub —London
- Sales
- Microsoft Office
- Analysis skills
Quick apply

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Customer Experience Manager, Mid Market

NAVEX -
London

Apply Now

Job details

Full-time
£55,000 a year

Qualifications

SaaS
Account management
Communication skills

Full job description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

NAVEX is seeking a Mid-Market Customer Experience Manager (CXM) to deliver highly personalised and strategic experience for our most important Mid-market customers. This role is responsible for managing a focused portfolio of accounts and ensuring customers achieve measurable value from NAVEX solutions.

As a Mid-Market CXM, you will serve as a trusted advisor to executive stakeholders and plays a key role in strengthening customer relationships, driving product adoption, and ensuring long-term partnership success. This role partners closely with cross-functional teams to execute NAVEX’s Customer Lifecycle Value & Impact Framework and deliver a consistent, value-driven customer experience.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

Meaningful Purpose. Your work helps organisations operate with integrity and protect their people—at a scale few companies can match.
High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

Own the experience for a portfolio of mid-market customers, ensuring consistent engagement and measurable value realization
Build trusted advisor relationships with executive and senior stakeholders across customer organizations
Guide mid-market customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness
Serve as the central point of coordination across sales, product, services, support and leadership teams
Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities
Capture and communicate voice-of-the-customer insights to influence product roadmap discussions and operational improvements
Monitor customer health indicators including adoption, engagement, satisfaction, and business outcome achievement
Identify opportunities to strengthen customer advocacy through references, case studies, advisory boards, and industry speaking opportunities
Drive proactive engagement using customer insights, telemetry, and lifecycle analytics to anticipate customer needs and address risks early

What you’ll bring:

5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership
Proven ability to improve retention, expansion, and global CX performance
Expertise in data-driven CX, customer health, and lifecycle analytics
Strong executive communication and cross-functional influence skills
Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
The starting pay for this role is 55,000 GBP with a 5% MBO Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

Apply Now

Refine Your Search

emerging market portfolio manager jobs in london, eng

Customer Experience Manager, Mid Market

AI Graduate Scheme

Portfolio Manager - London

Partnerships Manager - Membership & Heritage Organisations (12m FTC)

Macro Strategy Analyst-Assistant Vice President

Portfolio Manager - London

Senior Manager, London Market Portfolio Management

MI Portfolio Manager

Asset Management - EMD Support Portfolio Manager - Associate

Account Manager, Brand PR (Sports & Entertainment) - Award Winning Global Team/Agency

Community Manager - Consumer Products Division

Peer to Peer and Crowdfunding Portfolios Manager

Senior Product Manager - Back Office Portfolio

Partnerships Manager – Advisers & IFAs

Senior Community Engagement Manager

Project Manager: Carbon Project Delivery

Market Manager, UK

Strategic Relationship Manager II

Research Analyst

Retail Operations Strategy Manager

I want to receive the latest job alerts for emerging market portfolio manager in london, eng

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