Falls management Work, Jobs in London, Eng (with Salaries)

Success Operations Associate
Tabeo —London
- Remote
- Communication skills
- Annual leave
15h
Executive Assistant to the CEO & Founder
StudioB —London
- £55,000 - £60,000 a year
- Full-time
- Google Suite
- Organisational skills
- AI
Paralegal to the Manston Inquiry
Public Sector Resourcing —London
- Full-time
- Organisational skills
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Work from home
- Sick pay
Quick apply
12d
Business Operations Intern (12 month FTC)
Bright Network —London
- £30,000 a year
- Hybrid work
- Internship
Quick apply
13d
Client Servicing - Core Support team
Financial Lifestyle Management —London
- £30,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Financial services
- Annual leave
- Employee discount
Quick apply
Team Admin Assistant, Fixed Income
Invesco —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
4d
Bank Front of house
Birchgrove —London
- £14.80 an hour
- Part-time
- Serving
- Bar
- Front desk
Quick apply
International Project Manager (Remote)
RainFocus —London
- Weekend availability
- PMP
- Presentation skills
- Travel
- Annual leave
Quick apply
Associate Creative Project Manager (Fixed-Term)
ClassPass —London
- Remote
- Organisational skills
Quick apply
Onboarding Advisor
tiney —London
- £31,500 - £47,000 a year
- Hybrid work
- In-person
- AI
- Annual leave
- Work from home
Care Home Administrator
Avery Healthcare —Sidcup
- £33,500 a year
- Computer literacy
- Administrative experience
- Recruiting
Quick apply
Retail Sales Advisor Swatch Covent Garden 40 hours per week
Swatch Group —London
- Part-time
- Sales
- Customer service
- Supervising experience
Quick apply
Contact Centre Advisor
Oaklands College —St Albans
- £25,780 - £28,166 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Annual leave
- Employee discount
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
Business Support & Workplace Manager - Tangle Teezer
BIC —London
- From £46,000 a year
- Communication skills
- Flexible schedule
7d
CRES Administrator, London (GB)
Swiss Re —London
- £28,000 - £42,000 a year
- Full-time
2026 Investment Banking Analyst Intern – Healthcare (London), September - February
Guggenheim Partners —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
1d
Partnerships Operations Coordinator - Hotels/Accomodation
Duffel —London
- Full-time
- Hybrid work
- Hotel
- Organisational skills
Quick apply

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Success Operations Associate

Tabeo
London

Apply Now

Job details

15 hours ago

Benefits

Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Incident queue management
Ticket management
Ticket management systems
Customer support
Customer interaction
HubSpot
Communication skills

Full job description

Our mission is to become the financial and revenue operating system for primary care practices.

We help dental and veterinary clinics manage how money flows into the practice - from patient access, to payments, memberships, financing, insurance, and reporting - in one coherent system.

Rather than treating payments, plans, and finance as separate tools, we combine them into a single operating layer that reflects how practices actually run their business.

There are three structural shifts reshaping primary care right now:

Patient access is moving beyond opening hours. Clinics are under pressure to be available when patients want to engage, not just when the front desk is staffed. Voice and chat interfaces are becoming the new front door to care.

Revenue is becoming structured, not ad-hoc. Memberships, financing, and insurance are increasingly used to smooth cashflow, improve access, and increase predictability — particularly as NHS capacity declines and private care expands.

Practices need better financial insight, not more software. Owners and managers want to understand whether their pricing, plans, and utilisation make economic sense — without becoming analysts or relying on opaque tools.

Today, we support over 6,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to reinvent memberships next. Beyond payments, we are launching a voice/chat AI solution that complements our existing products.

Tabeo is profitable. We seek to grow revenue by 50-60% per year and exceed £25 million ARR in 2028.

We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, Athens and Paris. Next is a surprise!

About the role:

We're looking for a Success Operations Associate to join our Finance team, supporting a wider account base. This is a customer-facing, reactive support role focused on fast, clear resolution of merchant queries. You'll work closely with Customer Success to keep merchants unblocked and ensure IAR and onboarding requests move smoothly through the pipeline.

This role suits someone who enjoys high-volume problem-solving, clear communication, and keeping things moving efficiently through a structured workflow.

Responsibilities:

Ticket & Query Management

Manage incoming HubSpot tickets from merchants
Handle inbound callbacks from merchants, resolving queries at first point of contact where possible
Prioritise and triage volume across a wide base of practices

Onboarding & IAR Support

Create and route service tickets for IAR (Introducer Appointed Representative) reviews
Create and route service tickets for new practice onboardings
Escalate to the relevant team where a query falls outside standard resolution

Tools & Workflow

Operate entirely within HubSpot for ticket management and reporting
Follow documented processes for consistent, repeatable resolution

Collaboration

Work alongside Customer Success on shared accounts and handoffs
Flag recurring issues or themes to help improve processes and documentation

Requirements:

Background in customer support or customer success
Comfortable working with ticketing systems day-to-day
Strong, clear written and verbal communication skills

Benefits

Competitive salary

Remote-first working

£2,000 annual training and development budget

Fully equipped home-office setup

AXA Business Health private medical cover (UK), including dental, optical, life assurance, wellbeing support and gym discounts

Electric car scheme

24 days’ annual leave plus birthday off

Enhanced parental leave

Fertility treatment leave (up to 5 days per year)

Contributing pension scheme (UK)

Company trips, offsites, and team get-togethers we actually look forward to

We seek a fully remote candidate from the UK

Apply Now

Refine Your Search

falls management jobs in london, eng

Success Operations Associate

Executive Assistant to the CEO & Founder

Paralegal to the Manston Inquiry

Customer Support Specialist - UK

Consumer Contact Adviser: Customer Service (Permanent)

Business Operations Intern (12 month FTC)

Client Servicing - Core Support team

Team Admin Assistant, Fixed Income

Bank Front of house

International Project Manager (Remote)

Associate Creative Project Manager (Fixed-Term)

Onboarding Advisor

Care Home Administrator

Retail Sales Advisor Swatch Covent Garden 40 hours per week

Contact Centre Advisor

Intelligence Processor

Business Support & Workplace Manager - Tangle Teezer

CRES Administrator, London (GB)

2026 Investment Banking Analyst Intern – Healthcare (London), September - February

Partnerships Operations Coordinator - Hotels/Accomodation

I want to receive the latest job alerts for falls management in london, eng

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