Financial customer service Work, Jobs in London, Eng (with Salaries)

Contact Centre Agent
Allwyn UK —Rickmansworth
- Customer service
- Annual leave
6d
Accounts Assistant
Pinnacle Group —London
- £18 an hour
- Temporary
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Associate
Financial Times —London
- £31,538 - £32,976 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
13d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Financial services
Council Tax Revenue Officer
London Borough of Barking and Dagenham —London
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
11d
Customer Service Representative
Cleveland Cable Co Ltd —Belvedere
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
6d
Graduate Customer Service & Operations Executive
Housekeep —London
- From £28,000 a year
- Full-time
- Customer service
- Salesforce
- Plumbing
Quick apply
8d
Customer Support Agent
Vita Mojo —London
- Weekend availability
- Hybrid work
- Hospitality
- HTML
- Annual leave
- Flexitime
Quick apply
7d
GAP Team Member
NEXT —London
- £8.28 - £12.71 an hour
- 12 hour shift
- Communication skills
- Employee discount
13d
Finance Officer LBS
Civic Recruitment Limited —London
- £24.54 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
6d
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply
Sales Development Representative
F5 —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Business development
Quick apply
14d
Events and Admin coordinator - Fixed Term Contract
Lexington Catering —London
- £33,000 a year
- Overtime
- Customer service
- IT
- Communication skills
Quick apply
13d
Group Finance Assistant
Nyetimber Ltd —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
Quick apply
5d
Customer Success Specialist (Proptech, B2B SaaS)
Houseful —London
- Full-time
- Data analysis skills
- IT
- Time management
- Annual leave
- Referral programme
Quick apply
13d
Part time Customer Services Officer
London Borough of Sutton —Sutton
- £35,520 - £38,256 a year
- Part-time
- Hybrid work
- Computer literacy
- Tax experience
- Annual leave
- Employee discount
14d
Customer Experience Associate - London
Ramp —London
- £39,000 - £43,000 a year
- Weekend availability
- Hybrid work
- ERP systems
- Accounting
- QuickBooks
- Annual leave
- Employee assistance programme
Weekend Sales Assistant
WHSmith Travel —London
- Part-time
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for financial customer service in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

financial customer service jobs near london, eng

Contact Centre Agent

Allwyn UK -
Rickmansworth

Apply Now

Job details

6 days ago

Benefits

Annual leave
Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service

Full job description

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.

While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.

We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…

A bit about the role…

To provide first line support to both players and retailers within the agreed departmental KPIs and Gambling Commission requirements, ensuring that an optimum level of service is always delivered. This consists of handling contacts from all of Allwyn’s customers both inbound and outbound and ensuring completion of any associated actions that are required within agreed performance and quality measures.

What you’ll be doing…

Identify customer requirements and where possible, resolve retail and player queries e.g. account issues, customer complaints and player system issues.
Undertake ad-hoc data entry if requested
Handle High Tier winner calls and deliver the agreed High Tier winner process, taking and transferring confidential information onto player or retail CRM systems/databases during the contact so that it can be referred to the Winner Services Team.
Be available for training as & when required
Act as an ambassador for Allwyn, using knowledge of the organisation and our offerings to promote Allwyn in a positive way at any given opportunity whilst achieving KPI’s set.

What experience we’re looking for…

Awareness of the mechanics of all National Lottery games and products (Desirable but not essential)
Awareness of working in a highly regulated area
Demonstrates strong customer service skills
Ability to extract and input data into CRM systems in line with internal processes & awareness of GDPR.
Can work well as part of a team but also alone

Key Measures of Success:

Achieving KPI’s set
Ability to navigate around Microsoft computer systems as appropriate
Understanding of the mechanics of all National Lottery games and products
Work with team manager on quarterly objectives agreed & set with line managers
Able to work under pressure within a highly regulated business with a drive for continuous development in role.

About us:

We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.

Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence
Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at [email protected] and we’ll be happy to help.

An inclusive reward offering with wellbeing at the centre…

At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers.

Here’s a list of some of the fantastic benefits we offer…

Company bonus scheme
Matched pension contributions up to 8.5%
26 days annual leave + 2 Life Days (and bank holidays)
Complimentary Private Medical
Life Assurance
Enhanced Maternity & Paternity leave
£500 wellness allowance
Access to nutritional advisor and personal trainers
Discounted Health Assessments
Complimentary Financial coaching

Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed.

A place of belonging…

We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

Apply Now

Refine Your Search

financial customer service jobs in london, eng

Contact Centre Agent

Accounts Assistant

Customer Care Associate

Customer Service Specialist - US Cards

Client Services & Support Specialist- London, UK

Telesales/Call Centre Representative– Accounting/Finance

Council Tax Revenue Officer

Customer Service Representative

Graduate Customer Service & Operations Executive

Customer Support Agent

GAP Team Member

Finance Officer LBS

Customer Support Representative

Sales Development Representative

Events and Admin coordinator - Fixed Term Contract

Group Finance Assistant

Customer Success Specialist (Proptech, B2B SaaS)

Part time Customer Services Officer

Customer Experience Associate - London

Weekend Sales Assistant

I want to receive the latest job alerts for financial customer service in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected