Healthcare recruiter Work, Jobs in London, Eng (with Salaries)

Patient Liaison Officer Bank-London
Mayo Clinic —London
- £19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Talent Acquisition Partner - Sourcing & Assessment
Digi2al Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- Computer networking
- Contracts
- Communication skills
- Employee assistance programme
Quick apply
Healthcare Recruiter
Paragon Home Healthcare —Richmond
- £30,000 - £33,000 a year
- Full-time
- Travel
Senior Pension Policy/Institutional Investments Policy Advisor
Financial Conduct Authority —London
- £59,200 - £80,000 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- Leadership
- Annual leave
Healthcare Assistant Bank-London
Mayo Clinic —London
Director Health Economics & Outcomes Research (HEOR)
BioNTech AG —London
- £168,100 - £268,700 a year
- Full-time
- Doctoral degree
- Master's degree
- Presentation skills
Warehouse Operative
Gist Limited —Enfield
- £89 an hour
- Overtime
- Warehouse experience
- Free parking
- Paid training
Assistant Underwriter
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Prescriber (GPhC/NMC registered) - Hybrid
Voy —London
- Weekend availability
- Hybrid work
- IT
- Communication skills
Quick apply
HR Coordinator - Mat Leave Cover
GlobalData Plc. —London
- £32,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
7d
Talent Acquisition Sourcer
Sygna —London
- Communication skills
- Annual leave
- Employee discount
Claims Associate
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Assistant Director, Life Sciences & Healthcare Strategy, Strategy & Business Design
Deloitte —London
- Hybrid work
- Business development
- Analysis skills
- Project management
Medical Secretary - Bank
Mayo Clinic —London
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
12d
Training & Development Specialist - Signalling
Siemens —London
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Senior Pensions Policy Adviser
Financial Conduct Authority —London
- £57,700 - £80,000 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- Leadership
- Annual leave
1d
Strategic Account Executive UK/I
Okta —London
- £193,000 - £265,000 a year
- Business development
- Driving
- Annual leave
Enterprise Account Executive - Energy & Utilities
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- AI
- Flexible schedule
Company Secretarial Assistant (9 Month FTC)
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Annual leave
Quick apply
Recruitment Administrator (6-Month FTC)
Prevail —London
- Hybrid work
- Human resources
- Contracts
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply

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Patient Liaison Officer Bank-London

Mayo Clinic -
London

Apply Now

Job details

Part-time
£19 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Medical terminology
Communication skills

Full job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you'll thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.

Responsibilities

Mayo Clinic Healthcare in London has an exciting opportunity for an experienced Patient Liaison Officer-Bank.

The Patient Liaison Officer is a pivotal member of the healthcare team, responsible for delivering exceptional patient service through a blend of reception, scheduling, and liaison duties. This role ensures a seamless patient journey from initial enquiry through to post-consultation, supporting both clinical and administrative functions within the organisation.

KEY RESPONSIBILITIES

Reception Duties

Greet and assist patients, visitors, and staff professionally, ensuring a welcoming and inclusive environment.

Receive and screen phone calls, direct callers and visitors appropriately and manage patient flow within the facility.

Handle requests, distribute mail and information, and perform clerical tasks such as data entry, filing, and supply management.

Maintain confidentiality and adhere to organisational policies, supporting a diverse and respectful workplace.

Demonstrate sensitivity, empathy, and excellent communication skills in all interactions.

Scheduling Duties

Independently create and manage patient appointments within the electronic medical record system for a complex, multispecialty practice.

Gather and verify patient demographic and provider information to ensure accurate scheduling and eligibility assessment.

Advise patients regarding co-payments, referral authorisations, and pre-service deposits, ensuring preparedness for procedures or visits.

Coordinate care through electronic correspondence, ensuring timely follow-up documentation and management of outside medical records, imaging, and lab results.

Respond to patient and healthcare team enquires via telephone, online requests and fax, maintaining accuracy and thoroughness in all communications.

Demonstrate flexibility in cross-coverage between front-of-house and reception desks as required.

Patient Liaison Duties

Convert self-pay enquiries and consultations to procedures, meeting pre-agreed targets and maximising conversion rates.

Provide pre-consultations information and indicative pricing promptly to patients and relevant stakeholders.

Book suitable clinic appointments for self-pay patients and manage the costing, distribution, and tracking of self-pay packages.

Follow up with patients post-consultation to ensure understanding of treatment options, finance availability, and next steps.

Organise and host consumer open events, capturing data and ensuring timely follow-up.

Ensure compliance with regulatory requirements, Health and Safety standards, and confidentiality protocols.

Track and report on bookings, conversion rates, and key performance indicators.

Qualifications

General Certificate of Secondary Education (GCSE) or equivalent.

Two years customer service experience in a multi-tasking environment (call centre, administrative/physician's office, appointment scheduler, retail/services industry).

Customer service experience via telephone, written and face-to-face communications.

Completion of a Medical Terminology course preferred.

Proficient in MS Outlook, Excel, Word and electronic medical records systems.

Medical/healthcare delivery environment experience and familiarity with clinical procedures/medical terminology is desirable.

Must be fluent in English.

Must have the right to work in the United Kingdom.

Exemption Status

Nonexempt

Compensation Detail

This position has a predetermined rate of 19.00 GBP per hour.

Benefits Eligible

No

Schedule

Part Time

Hours/Pay Period

As needed

Schedule Details

Monday - Friday between the hours of 8 a.m. and 9 p.m., Occasional Saturdays

Weekend Schedule

Occasional Saturdays

International Assignment

Yes

Site Description

Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Recruiter

Melissa Benning

Apply Now

Refine Your Search

healthcare recruiter jobs in london, eng

Patient Liaison Officer Bank-London

Talent Acquisition Partner - Sourcing & Assessment

Healthcare Recruiter

Senior Pension Policy/Institutional Investments Policy Advisor

Healthcare Assistant Bank-London

Director Health Economics & Outcomes Research (HEOR)

Warehouse Operative

Assistant Underwriter

Prescriber (GPhC/NMC registered) - Hybrid

HR Coordinator - Mat Leave Cover

Talent Acquisition Sourcer

Claims Associate

Assistant Director, Life Sciences & Healthcare Strategy, Strategy & Business Design

Medical Secretary - Bank

Training & Development Specialist - Signalling

Senior Pensions Policy Adviser

Strategic Account Executive UK/I

Enterprise Account Executive - Energy & Utilities

Company Secretarial Assistant (9 Month FTC)

Recruitment Administrator (6-Month FTC)

I want to receive the latest job alerts for healthcare recruiter in london, eng

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