Helpdesk it engineer Work, Jobs in London, Eng (with Salaries)

IT Support Engineer
SMG Business Solutions Ltd —East London
- £31,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
8d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
13d
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
7d
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Windows
- Bachelor's degree
- Travel
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
7d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
13d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Communication skills
7d
Facilities Helpdesk Coordinator
Baltimore Group Ltd —London
- £30,000 - £34,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
7d
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
IT Security Engineer
Stephanie Hansen Demo 2 —London
- Full-time
- DevOps
- Scripting
- Agile
- Annual leave
Quick apply
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Azure
- Software troubleshooting
- Windows
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
13d

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IT Support Engineer

SMG Business Solutions Ltd -
East London

Quick apply

Job details

Full-time
£31,000 - £35,000 a year
8 days ago

Benefits

Casual dress
Additional leave
Discounted or free food
Company pension
Company events

Qualifications

TCP
Driving Licence
Operating systems
Windows
Technical support
Microsoft Office
Analysis skills
IT support
IP networking
TCP/IP
Communication skills
Help desk

Full job description

Job Overview

We are seeking a dedicated IT Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our customers, ensuring that all IT systems and applications function smoothly.

This role requires strong analytical skills and the ability to communicate effectively with both technical and non-technical staff. Familiarity with various operating systems, particularly Microsoft Windws, and experience with support tools including Helpdesk Software and RMM systsems will be advantageous.

Responsibilities

Provide first-line technical support for hardware and software issues, primarily focusing on desktop support.
Troubleshoot and resolve IT-related problems, ensuring minimal disruption to users.
Maintain and manage IT inventory, including software licensing and hardware assets.
Assist in the deployment of new systems and applications using a wider range of tools.
Analyse system performance and provide recommendations for improvements.
Document all support requests in the ticketing system for tracking purposes.
Communicate effectively with users to understand their needs and provide timely updates on issue resolution.
Visit customer sites to undertake project work including installation of IT systems, migration of data and general IT support (throughout the United Kingdom with a focus on London / Home Counties).
Collaborate with other IT team members to enhance overall service delivery.

Experience

Proven experience in an IT support role, preferably in a desktop support capacity including the Office 365 applications.
Good experience in performing Office 365 administration tasks (admin portal).
Strong knowledge of Windows Operating Systems and familiarity with TCP/IP networking principles.
Experience using technical support tools such as ticketing systems and support platforms.
Excellent analytical skills with the ability to troubleshoot issues efficiently.
Strong communication skills, both verbal and written, to interact effectively with users at all levels.
A proactive approach to problem-solving and a commitment to delivering high-quality service.

If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity in our team.

Please note that this is an in-person job which is based at our offices in Aldgate, London between 09:00 and 17:30 Monday to Friday. There is a requirement to travel to clients sites, on occassion, to commission new equipment and perform project work. A valid DVLA driving license and access to a vehicle is essential.

There is a requirement, due to the senstitive nature of some clients, to pass a DBS check prior to employment together with NPPV Level 3 clearance thereafter.

Job Type: Full-time

Pay: £31,000.00-£35,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Discounted or free food

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk it engineer jobs in london, eng

IT Support Engineer

IT 1st Line Support Engineer

IT Helpdesk Specialist, UK

IT Service Desk Manager

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Senior Helpdesk IT Engineer

Helpdesk Technician (1st line)

1st/ 2nd IT Support Engineer

Associate Technical Support Engineer

IT Service Desk Lead

IT Operations Engineer

IT Support Technician

1st Line Helpdesk Engineer - Basildon

Tier 1 Customer Support Engineer

Facilities Helpdesk Coordinator

Tier 2 Customer Support Engineer

IT Technical Systems Analyst (Applications Team)

IT Security Engineer

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

Desktop Engineer -Gatwick Airport

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