Hsbc Work, Jobs in London, Eng (with Salaries)

Cashier
HSBC Global Services Limited —Croydon
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Precious Metals Assistant
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
7d
Trainee Relationship Manager
HSBC Global Services Limited —St. Helier
- Full-time
- Organisational skills
- Retail management
- Communication skills
3d
Relationship Manager - Business Banking
HSBC Global Services Limited —London
- Full-time
- Customer service
- Financial services
3d
Team Lead, Client Change Management
HSBC Global Services Limited —London
- Full-time
- Project management
- Team management
- Leadership
19h
Manager - Second Line Assurance
HSBC Global Services Limited —London
- Full-time
- Hybrid work
- Financial services
- Communication skills
10d
Senior Manager Customer Experience and Advocacy
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Agile
- AI
5d
Senior Project Manager, Client Change Management
HSBC Global Services Limited —London
4d
Business Risk - Real Estate Services
HSBC Global Services Limited —London
- Full-time
- English
- Analysis skills
3d
Governance and Reporting, FCRC MI and Insights Specialist
HSBC Global Services Limited —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
Advisory Specialist - Private Banking & Wealth
HSBC Global Services Limited —London
- Full-time
- Sales
- Communication skills
11d
Vice President - Coverage Relationship Management, Strategic Fund Solutions
HSBC Global Services Limited —London
- Full-time
- Hybrid work
- Communication skills
- Banking
19h
Director, Trade Surveillance Capabilities
HSBC Global Services Limited —London
- Full-time
- Management
19h
Currency Clearing Institutional Clients Commercialisation Manager - West
HSBC Global Services Limited —London
- Full-time
- Product management
- Banking
- Negotiation
7d
Senior Market Manager, Client Connectivity
HSBC Global Services Limited —London
- Full-time
- APIs
- Communication skills
- Banking
5d
Industry Engagement and Market Manager
HSBC Global Services Limited —London
- Full-time
- Communication skills
- Banking
7d
Senior Product Manager, Entitlements
HSBC Global Services Limited —London
- Full-time
- Product management
- Agile
3d
Global Product Lead - Cross Border Payments & FX Solutions
HSBC Global Services Limited —London
- Full-time
- Project management
6d
Director, CCM Quantitative Analytics
HSBC Global Services Limited —London
- Full-time
- C++
- Presentation skills
- Software development
11d
Senior Quantitative Equity Investment Specialist
HSBC Global Services Limited —London
- Full-time
- Management
- Organisational skills
- Time management
6d

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Cashier

HSBC Global Services Limited -
Croydon

Apply Now

Job details

Full-time
From £25,000 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

hsbc jobs in london, eng

Cashier

Precious Metals Assistant

Trainee Relationship Manager

Relationship Manager - Business Banking

Team Lead, Client Change Management

Manager - Second Line Assurance

Senior Manager Customer Experience and Advocacy

Senior Project Manager, Client Change Management

Business Risk - Real Estate Services

Governance and Reporting, FCRC MI and Insights Specialist

Advisory Specialist - Private Banking & Wealth

Vice President - Coverage Relationship Management, Strategic Fund Solutions

Director, Trade Surveillance Capabilities

Currency Clearing Institutional Clients Commercialisation Manager - West

Senior Market Manager, Client Connectivity

Industry Engagement and Market Manager

Senior Product Manager, Entitlements

Global Product Lead - Cross Border Payments & FX Solutions

Director, CCM Quantitative Analytics

Senior Quantitative Equity Investment Specialist

I want to receive the latest job alerts for hsbc in london, eng

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