It application support analyst Work, Jobs in London, Eng (with Salaries)

IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
2d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
8d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
5d
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
IT Support Analyst
Trainline —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Maintenance
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
11d
IT Support Analyst
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Hybrid work
- IT
- In-person
- School
IT Service Desk Analyst
London School of Hygiene & Tropical Medicine —London
- £34,741 - £38,986 a year
- Full-time
- IT
- Communication skills
- School
- Annual leave
5d
Application Support Analyst
Simon & Schuster —London
- From £38,000 a year
- Full-time
- SQL
- Analysis skills
Quick apply
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
10d
IT Applications Analyst
Saputo Inc. —Weybridge
- Full-time
- Travel
- Free parking
- Employee discount
Data Operations Analyst
SmartestEnergy —London
- £32,000 - £36,000 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
7d
Analyst, Application Support
CIBC —London
- Full-time
- Azure
- Computer Science
- Engineering
11d
Data Scientist — Data Engineering & Applied AI
Nationwide Utilities —London
- £36,500 a year
- Part-time
- Computer Science
- Engineering
- No experience needed
Quick apply
11d
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
4d
IT Service Desk Analyst
St John Ambulance —London
- IT
- Employee assistance programme
- Employee discount
19h

I want to receive the latest job alerts for it application support analyst in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it application support analyst jobs near london, eng

IT Support Analyst (1st Line Support)

42BR Barristers
London

Quick apply

Job details

Permanent | Graduate | Full-time
£31,000 a year
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Customer service
iOS
DNS
SharePoint
Mac OS
IT
Active Directory
CompTIA A+
Intune

Full job description

Overview
The IT Support Analyst (1st Line Support) is responsible for delivering high-quality front-line technical support to staff and members of Chambers. The role focuses on resolving day-to-day IT issues, supporting core systems, and ensuring a reliable and secure IT service across Chambers.

The successful candidate will act as the first point of contact for IT incidents and service requests, working closely with the Head of IT and external managed service providers to maintain service excellence.

Key Responsibilities

Provide day-to-day IT support (in person, phone, tickets).
Troubleshoot issues across Windows, macOS, Microsoft 365, mobile devices, and peripherals.
Support user onboarding/offboarding (accounts, devices, access).
Assist with device setup, builds, and asset tracking.
Support desk moves, meeting room setups, and hands-on IT tasks across Chambers.
Log, prioritise, and manage incidents through to resolution in line with agreed service levels.
Take ownership of issues and keep users informed throughout resolution.
Work with external IT providers to resolve escalated issues.
Support secure working practices and follow IT/security policies.

Skills & Experience

Experience in a 1st line / service desk role.
Experience supporting laptops, mobile devices (iOS/Android), and users directly.
Good troubleshooting skills and customer service approach.
Able to prioritise workload in a busy environment.
Strong knowledge of Windows, macOS, and Microsoft 365 (Word, Excel, Outlook, Teams, OneDrive, SharePoint).
Exposure to technologies such as Exchange Online, Entra ID (Azure AD), Intune, Active Directory, and email security platforms (e.g. Mimecast).
Basic understanding of networking concepts (e.g. Wi-Fi, DNS, general connectivity).

Desirable

Exposure to professional services or legal sector.
Relevant certifications (e.g. Microsoft Fundamentals, CompTIA A+).
Interest in developing skills in Microsoft 365, endpoint management, or cloud technologies.

Personal Attributes

Clear communicator with non-technical users.
Professional, approachable, and proactive.
Calm under pressure with attention to detail.

Additional Info

Primarily office-based role.
Occasional out-of-hours support may be required.

Pay: £31,000.00 per year

Application question(s):

A user reports they cannot access Outlook, but everything else works. What steps would you take to troubleshoot this?
Describe your experience supporting both Windows and macOS users. How do you handle users with different levels of technical ability?
What would you do if a user asked you to install software you weren’t familiar with
What experience do you have with Microsoft 365 (e.g. Outlook, Teams, OneDrive)?
What’s a common issue you’ve fixed recently and how did you resolve it?

Work Location: In person

Quick apply

Refine Your Search

it application support analyst jobs in london, eng

IT Support Analyst (1st Line Support)

IT Service Desk Analyst

IT Support Technician (1st/2nd Line)