It lead & project coordinator Work, Jobs in London, Eng (with Salaries)

IT Operational Readiness Lead
Post Office Ltd —London
- Full-time
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
14d
EMEA IT Operations Lead
TikTok —London
- English
- Computer networking
- Organisational skills
IT Operations Lead
European Climate Foundation —London
- Full-time
- English
- Communication skills
Quick apply
IT Service Lead
Helsing —London
- Scripting
- SharePoint
- IT
- Gym membership
Quick apply
IT Demand & Workforce Planning Lead
Heathrow —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- Annual leave
- Work from home
11h
Senior Consultant – IT Sourcing & Category Lead
BearingPoint United Kingdom —London
- Hybrid work
- IT
- Leadership
- Gym membership
IT CHANGE & PERFORMANCE LEAD
Laing O'Rourke —Dartford
- Continuous improvement
- IT
- Communication skills
IT Operations - Azure Lead
Metro Bank PLC —Holborn
- Hybrid work
- Azure
- Windows
- Microsoft Office
2d
Tech Lead, Service Desk
Norstella —London
- Full-time
- Azure
- Analysis skills
- IT
- Annual leave
Lead Procurement IT
Chain IQ Group —London
- Analysis skills
- IT
- Communication skills
IT Infrastructure Lead
elasticStage —Elstree
- £80,000 - £90,000 a year
- Full-time
- Azure
- AWS
- Presentation skills
- Free parking
- Annual leave
Quick apply
13d
Lead IT Architect – Enterprise Solutions (ERP Transformation) - London | BCG Platinion
Boston Consulting Group —London
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Service Desk Team Lead
Howard Kennedy —London
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
IT Transformation Solution Lead
Alliance Healthcare —London
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Operational & Technical Testing Lead-IT
Vodafone —London
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Annual leave
13d
Lead IT Architect - Data / Cloud - London | BCG Platinion
Boston Consulting Group —London
- Full-time
- Azure
- Computer Science
- DevOps
Talent Acquisition Lead – IT
JUARA IT SOLUTIONS —London
- Full-time
- Bilingual
- English
- IT
Quick apply
Global IT Senior Director - Platform Team Lead, Developer Experience
Boston Consulting Group —London
- Full-time
- IT
- AI
- Leadership
Lead Solutions Architect
PMY Group —London
- Hybrid work
- Azure
- System design
- AWS
- Flexible schedule
Quick apply
Lead IT Product Manager
Bupa —London
- Full-time
- Product management
- Leadership
- Employee discount
- Gym membership
Quick apply
6h

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IT Operational Readiness Lead

Post Office Ltd -
London

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Job details

Permanent | Full-time
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

ITIL Certification
Continuous improvement
ITIL
IT
PRINCE2 Certification

Full job description

Summary

Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Head of Introduction & Improvement Management
Contact Type: Permanent
Location: London

What to expect

As a IT Operational Readiness Lead, you will join us on our journey and undertake a truly valuable role responsible for defining, building, delivering and assure IT services that support the Post Office business and are fully aligned to the Post Office strategy, IT Strategy and target operating model.

You will be a lead practitioner within the Introduction & Improvement Management team, providing senior capability to shape, embed, and assure the operational viability of services before they enter live operation.

This role offers you a unique opportunity to influence programmes and product teams early, driving consistent standards, and providing independent challenge to ensure operational risks are understood and managed.

How our people behave is as important to Post Office, as what is delivered. The IT Operational Readiness Lead, will role model the Post Office behaviours and demonstrate a Postmaster first mindset

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
Up to 18% on target bonus opportunity
Annual car allowance
Generous pension scheme with minimum 9% employer contribution
Access to 24/7 digital GP services and our Employee Assistance Programme
6 x Life assurance and income protection after 12 months service
Over 400 online courses, mentoring, apprenticeships, and development programmes
Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What you’ll need to succeed

To be successful in this role you will have significant experience operating in IT Service Management, Service Design & Transition, or Operational Readiness roles within complex, enterprise environments

As a IT Operational Readiness Lead, you will have experience defining and embedding frameworks, standards, and governance models to assure services entering live operation. In addition to this, the ideal candidate will:

ITIL Foundation or equivalent service management certification.
Proven experience managing teams that support both operational service delivery and technology adoption
Demonstrable experience providing independent assurance, oversight, and challenge across complex programmes and product-based delivery models.
Strong track record of influencing senior stakeholders and delivery teams to embed operational considerations early in the lifecycle.
Experience driving continuous improvement in operational practices, using insight, feedback, and lessons learned from live services
Experience working across cross-functional teams, including Product, Engineering, Service Operations, and Delivery, to drive consistent outcomes.
Proven ability to identify and manage operational risks, issues, and dependencies within change portfolios.
Experience of operating within governance forums, readiness reviews, and go/no-go decision-making environments.
Project or programme management certification (e.g., PRINCE2, Agile).

About us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.

If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

Apply Now

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