Java web junior graduate software engineer Work, Jobs in London, Eng (with Salaries)

Support Engineer
Reset Health —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Quick apply
Senior Transaction Monitoring Officer
ISX Financial —London
- Weekend availability
- Spanish
- Azure
- Computer Science
- Annual leave
- Employee discount

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Support Engineer

Reset Health
London

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Jira
C#
Test automation
Java
SQL
Zendesk
JavaScript
APIs
Python

Full job description

We are looking for a Level 2 Support Engineer with a junior development background who is keen to grow into a hybrid role spanning technical support and QA.

You’ll act as a technical escalation point for Level 1 support, working closely with the Governance Lead, developers and the Product teams. When the support queue is quiet you’ll be part of our wider QA team testing our platform, raising defects and suggesting improvements. This role is ideal for someone early in their career who wants broad exposure across the software lifecycle in a digital health environment.

Responsibilities and Accountabilities

Technical Support (Level 2)

Investigate and resolve escalated technical issues from Level 1 support
Contact patients and other platform users to learn more about issues and communicate progress.
Analyse logs, APIs, and application behaviour to identify root causes
Provide clear, structured feedback to engineering and product teams
Support incident management and post-incident reviews

Quality Assurance & Testing

Execute manual test cases across web and backend systems
Validate bug fixes and new features prior to release
Help improve test coverage, documentation, and QA processes
Develop new automated tests where appropriate.

Technical & Development Support

Assist developers by reproducing bugs and verifying fixes
Maintain technical documentation and internal knowledge bases
Learn healthcare compliance basics (e.g. data protection, clinical safety)

Requirements

Experience & Qualifications

Background as a junior QA, software developer, technical graduate, or similar

Essential

Basic experience with at least one programming language (e.g. JavaScript, Python, Java, C#)
Understanding of APIs, databases, and web applications
Strong problem-solving skills and attention to detail
Comfortable communicating technical issues clearly to non-technical users
Willingness to be trained in QA, testing, and support processes

Desirable

Exposure to QA, testing, or technical support environments
Familiarity with ticketing systems (e.g. Jira, Zendesk)
Experience with automated testing frameworks
Basic knowledge of SQL and log analysis
Interest in healthcare, digital health, or regulated software

Other

Eligible to work in the UK.

Benefits

What we offer

Competitive salary of £30,000 to £40,000 per annum, depending on experience
Structured training and development, with exposure to clinical teams and digital healthcare services
Opportunities to build skills and progress within a growing digital health organisation
Private medical insurance
Enhanced parental leave
Enhanced sick leave
Pension scheme

To apply, please send your CV along with a short note explaining how you meet the requirements and why you would like to join Reset Health. Interviews will be held on a rolling basis.

Quick apply

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java web junior graduate software engineer jobs in london, eng

Support Engineer

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