Law firm marketing Work, Jobs in London, Eng (with Salaries)

Leads Calls Assistant For Law Firm
Portway Solicitors —Canary Wharf
- From £27,000 a year
- Full-time
- CRM software
- Business development
- Organisational skills
Quick apply
Legal Practice Assistant
King & Spalding —London
- Full-time
- Microsoft Word
- Business development
- Organisational skills
- Employee assistance programme
- Gym membership
Executive Assistant to the CEO
Withersworldwide —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
Attraction and Event Manager, Financial Services - Campus, Recruitment Marketing
Alexander Mann Solutions —London
- Hybrid work
- Continuous improvement
- Mentoring
- Recruiting
Communications Assistant
Duncan Lewis —London
- £28,000 - £33,000 a year
- Hybrid work
- Communication skills
Trader/Analyst Intern (London) – Summer 2027
D. E. Shaw & Co., L.P. —London
- Bachelor's degree
- Internship
Early Careers Recruitment - Coordination Specialist
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Wellness Specialist - Associate
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Health & wellbeing programme
3d
Junior Compliance Analyst
Moneyfarm —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
Talent Partner (6m FTC)
Legl —London
- Remote
- Recruiting
BUSINESS CONSULTANT LONDON
managementsolutions —London
- Computer literacy
- Engineering
- Computer skills
Marketing Development Representative (MDR)
BigHand —London
- Hybrid work
- CRM software
- Business development
- Organisational skills
2d
Lippincott - Designer
Marsh —London
- Full-time
- Bachelor's degree
Junior or Mid-level Associate, Competition Disputes
Herbert Smith Freehills —London
- Mentoring
Wealth Management-London-Associate-Business Development Professional
Goldman Sachs —London
- Full-time
- Business development
- Bachelor's degree
- Organisational skills
- Employee assistance programme
Practice Support Executive (12-month FTC)
Norton Rose Fulbright —London
- Part-time
14d
Legal Administrator, London
Dobson Welch —London
- £27,000 - £28,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
EMEA Wealth Communications - Associate/AVP
Kohlberg Kravis Roberts & Co. —London
- Travel
- Organisational skills
- Financial services
Marketing Science Analyst
Analytic Partners —London
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- Internship
Quick apply
Legal PA - Commercial Advisory - Financial Services - London
Eversheds Sutherland —London
- Communication skills

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Leads Calls Assistant For Law Firm

Portway Solicitors
Canary Wharf

Quick apply

Job details

Permanent | Full-time
From £27,000 a year

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
UK GDPR
Case record updates
Business development
Appointment booking and call handling
Organisational skills
Management reporting
Communication skills
Business lead generation
Sales appointment setting
Time management

Full job description

About Portway Solicitors

Portway Solicitors is a client-focused law firm committed to delivering high-quality legal services with professionalism, integrity and care. We pride ourselves on providing exceptional client experiences from the very first point of contact.

Role Overview

The Leads Sales Assistant is responsible for managing incoming enquiries, qualifying potential clients and supporting the firm's business development activities. This role is vital in ensuring prospective clients receive an excellent first impression of the firm while helping convert enquiries into instructed matters.

The successful candidate will possess excellent communication skills, strong organisational abilities and a client-focused approach. They will work closely with the legal and management teams to maximise client conversion and maintain an efficient lead management process.

Key Responsibilities

Respond promptly to all telephone, email, website and referral enquiries.
Qualify prospective clients by gathering relevant information regarding their legal matter.
Assess enquiries against the firm's service offerings and direct them to the appropriate department.
Maintain accurate and up-to-date records within the firm's case management or CRM system with experience in GoHighLevel.
Follow up with prospective clients to maximise conversion opportunities.
Monitor outstanding enquiries and ensure timely communication.

Sales & Client Conversion

Build rapport with prospective clients and explain the firm's services professionally.
Provide clear information regarding consultation procedures, legal processes and fee structures where appropriate.
Support the achievement of monthly lead conversion and business development targets.
Identify opportunities to cross-refer clients to other legal services offered by the firm.
Schedule appointments for solicitors and legal advisors.

Administration

Prepare reports on enquiry volumes, conversions and client trends.
Ensure all documentation complies with firm policies and regulatory requirements.
Maintain confidentiality and comply with data protection legislation.
Assist with marketing campaigns and client engagement initiatives when required.

Client Service

Deliver exceptional client service at every stage of the client journey.
Handle sensitive conversations with empathy, professionalism, and discretion.
Resolve client queries efficiently or escalate where necessary.

Skills & Experience Essential

Previous experience in sales, client service, lead generation, or client intake.
Excellent verbal and written communication skills.
Strong telephone manner and interpersonal skills.
Ability to build trust and confidence with prospective clients.
Excellent organisational and time management skills.
Proficient in Microsoft Office and CRM or case management systems - Clio and GoHighLevel.
Ability to work in a fast-paced environment while maintaining attention to detail.

Desirable

Experience within a law firm or other professional services environment.
Knowledge of legal services and client onboarding processes.
Experience working with lead management software.
Understanding of GDPR and client confidentiality requirements.

Personal Attributes

Professional and approachable.
Confident communicator.
Results-driven with a proactive attitude.
Strong problem-solving skills.
Positive team player.
Resilient under pressure.
Highly organised and dependable.

Key Performance Indicators (KPIs)

Number of enquiries handled.
Leads response times.
Lead-to-client conversion rate.
Appointment booking rate.
Client satisfaction and feedback.
Accuracy of CRM and case management records.
Achievement of monthly sales and conversion targets.

What We Offer

Competitive salary.
Performance-related bonus opportunities.
Ongoing training and career development.
Supportive and collaborative working environment.
Opportunities for progression within the firm.
Holiday entitlement and additional employee benefits.

Equal Opportunities

Portway Solicitors is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive workplace where everyone is treated with dignity and respect.

This paid position offers an exciting chance to develop your skills while making a tangible difference in our clients’ lives.

Pay: From £27,000.00 per year

Experience:

Leads Sales Conversion: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

law firm marketing jobs in london, eng

Leads Calls Assistant For Law Firm

Legal Practice Assistant

Executive Assistant to the CEO

Attraction and Event Manager, Financial Services - Campus, Recruitment Marketing

Communications Assistant

Trader/Analyst Intern (London) – Summer 2027

Early Careers Recruitment - Coordination Specialist

Wellness Specialist - Associate

Junior Compliance Analyst

Talent Partner (6m FTC)

BUSINESS CONSULTANT LONDON

Marketing Development Representative (MDR)

Lippincott - Designer

Junior or Mid-level Associate, Competition Disputes

Wealth Management-London-Associate-Business Development Professional

Practice Support Executive (12-month FTC)

Legal Administrator, London

EMEA Wealth Communications - Associate/AVP

Marketing Science Analyst

Legal PA - Commercial Advisory - Financial Services - London

I want to receive the latest job alerts for law firm marketing in london, eng

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