Live chat operator Work, Jobs in London, Eng (with Salaries)

Customer Operations Assistant
LOVESPACE —London
- £28,808 a year
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Customer Operations Assistant - Part Time
LOVESPACE —London
- £13.85 an hour
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Workplace Operations - London
ElevenLabs —London
- Full-time
- Office experience
Customer Service - Paid Internship
LOVESPACE —London
- £26,437 - £29,000 a year
- Temporary
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Customer Experience Associate - London
Ramp —London
- £39,000 - £43,000 a year
- Weekend availability
- Hybrid work
- ERP systems
- Accounting
- QuickBooks
- Annual leave
- Employee assistance programme
Front of House Team Member
Bucks Head —Camden Town
- Up to £13 an hour
- Full-time
- Bar
- Employee discount
Quick apply
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
9d
Customer Support Advisor
Spreadex Careers —St Albans
- Up to £30,000 a year
- Weekend availability
- Hybrid work
- IT
- Employee discount
10d
Executive Assistant, Enterprise Deployment
ElevenLabs —London
- Full-time
- Remote
- Travel
- Organisational skills
- Communication skills
Bar Team Member
Bucks Head —Camden Town
- Up to £13 an hour
- Full-time
- Bar
- No experience needed
- Employee discount
Quick apply
Customer Support Engineer - UK
Heidi —London
- Full-time
- AI
- Communication skills
- Python
AI Creative Producer
ElevenLabs —London
- Full-time
- Remote
- Social media management
Executive Assistant to Growth Lead
ElevenLabs —London
- Full-time
- Remote
- Travel
- Organisational skills
- Communication skills
Responsible Play Advisor
Allwyn UK —Watford
- Communication skills
- Annual leave
- Employee assistance programme
10d
Growth Generalist
ElevenLabs —London
- Full-time
- Remote
- SQL
Tech Operations Engineer
ElevenLabs —London
- Full-time
- Hybrid work
- Scripting
- Organisational skills
- Communication skills
Founding Talent Partner
Healthtech-1 —London
- £65,000 - £75,000 a year
- Overtime
- AI
- School
- Annual leave
- Work from home
Account Executive - Productions - Europe
ElevenLabs —London
- Full-time
- Remote
- Sales
- AI
3d
Account Executive - SMB
Connecteam —London
- Monday to Friday
- Remote
- Sales
- Project management
- Time management
Quick apply
Product Marketing - Agents
ElevenLabs —London
- Full-time
- Remote
- Project management
- AI

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Customer Operations Assistant

LOVESPACE -
London

Quick apply

Job details

Part-time
£28,808 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Continuous improvement
Communication skills

Full job description

About us

Spectrum Storage Group is one of the largest storage operators in the UK. With Storebox’s 29 self-storage facilities (8th largest in the UK in the 2025 UK Self Storage Association annual report), and LOVESPACE’s innovative tech-enabled storage and collection service (the largest of its kind in the UK), we can serve just about any storage need, anywhere in the UK. We’ve been changing the way people store their belongings for more than a decade, and we continue to build smart tech to make it easier for people to store on their terms.

The Opportunity

As our Customer Operations Assistant, you’ll be the friendly, knowledgeable first point of contact for our customers – solving problems, answering questions and making sure every interaction leaves a positive impression. Whether it’s over email, phone or live chat, you’ll be responsible for delivering an amazing service that customers will remember for all the right reasons.

This is an ideal role for someone who’s a true people person – someone who genuinely enjoys connecting with others and swiftly solving problems. You’ll be friendly, empathetic and reliable. Just as importantly, you’ll have great attention to detail, making sure nothing gets missed and customer accounts are kept up to date.

This Role is Part-time

Starting: ASAP

Working schedule: Tuesday-Saturday, 9am-6pm.
Salary: £28,808
Hybrid working pattern - must be available to work in the office (SE1) on weekday shifts.

Responsibilities will include but are not limited to:

Providing exceptional customer experiences across all communication channels (phone, email, live chat).
Building our reputation through positive reviews and referrals.
Acting on customer feedback to improve overall service quality.
Process bookings, and keep all customer accounts up to date and accurate.
Collaborate with the wider team to deliver a seamless customer journey.
Stay up to date with product knowledge so you can confidently support our customers
Contribute to team targets and KPIs around response times, satisfaction and quality

Requirements

The candidate will demonstrate and have the following attributes:

Previous experience in delivering a high standard of customer service.
Excellent communication skills – clear, warm and confident over the phone, with excellent written skills
Highly organised, with fanatical attention to detail, common sense judgement, and a passion for precision
A creative and resourceful problem solver with tons of initiative
Good problem-solving skills and a willingness to learn quickly
A team player who’s happy to support others and share knowledge
An unwavering desire for continuous improvement and innovation
Flexible to changing working hours depending on volume

The candidate’s own values will be aligned with the company’s:

Always consider the customer: Treat our customers like family and expect the same from our partners, prioritising honesty, integrity, and delivering exceptional service.
Take ownership: Take responsibility, be proactive, and continuously strive for personal and collective improvement.
Constantly improve: Strive for excellence, seek feedback, and optimise processes for better customer and partner experiences.
Support each other and our partners: Embrace teamwork, offer proactive support, celebrate successes, and contribute to problem-solving.

Benefits

What is in it for you?

A chance to be at the heart of one of the UK's fast-growing entrepreneurial businesses and have exposure to a team of seasoned entrepreneurs. You'll play a key role in Spectrum Storage Group’s growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.

Benefits:

Hybrid working arrangements; our office is only 5 minutes from Borough station or a 10-minute walk from London Bridge station.
Private health insurance
Pension matching
Staff discounts on our services and access to Perks at Work programs.
Summer, winter, alumni events, and social parties throughout the year.
Events in the office, like Tuesday breakfasts, Cake Wednesdays, and Thursday social gatherings. with a monthly social for the whole team.

We look forward to receiving your application!

Quick apply

Refine Your Search

live chat operator jobs in london, eng

Customer Operations Assistant

Customer Operations Assistant - Part Time

Workplace Operations - London

Customer Service - Paid Internship

Customer Experience Associate - London

Front of House Team Member

Technical Support Associate - London

Customer Support Advisor

Executive Assistant, Enterprise Deployment

Bar Team Member

Customer Support Engineer - UK

AI Creative Producer

Executive Assistant to Growth Lead

Responsible Play Advisor

Growth Generalist

Tech Operations Engineer

Founding Talent Partner

Account Executive - Productions - Europe

Account Executive - SMB

Product Marketing - Agents

I want to receive the latest job alerts for live chat operator in london, eng

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