Login your account Work, Jobs in London, Eng (with Salaries)

Client Success Executive
PEI Group —London
- English
- Administrative experience
Business Development Representative
PEI Group —London
- Business development
- Communication skills
Care Assistant - Complex Care
Harmony Healthcare —Borehamwood
- £15.20 - £18.00 an hour
- Night shift
- Care plans
- Communication skills
- School
- Annual leave
Quick apply
Product Lead - Onboarding Experience
Wise Australia Investments —London
- £120,000 - £145,000 a year
Account Executive
World 50 Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
11d
Key Account Manager
S&P Global —London
- Sales
- Travel
- Financial services
- Annual leave
- Employee discount
2d
eBilling and Collections Admin
TransPerfect —London
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Senior Sponsorship Sales Manager
S&P Global —London
- CRM software
- Spanish
- Microsoft Outlook
- Annual leave
- Employee discount
Jr. SEO/AEO Growth Lead
Graphite —London
- Full-time
- Remote
- Management
- Data analysis skills
- Project management
- Annual leave
Okta Customer Identity Engineer
Insulet Corporation —London
- Full-time
- Bachelor's degree
- No degree
- APIs
SEO/AEO Growth Lead
Graphite —London
- Full-time
- Remote
- Management
- Data analysis skills
- Project management
- Annual leave
Senior Customer Success Manager, Influencer Marketing (SaaS) UK Based.
Kyra —London
- Full-time
- Hybrid work
- Annual leave
- Sick pay
14d
Software Engineer III
Bank of America —Bromley
- Full-time
- System design
- Java
- APIs
- Employee assistance programme
Digital CRM & Marketing Executive - iGaming
Greentube UK Ltd —Hatfield
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Marketing
- Health & wellbeing programme
- Flexitime
Quick apply
Operative with LGV
Ringway Jacobs —Halstead
- Communication skills
- Employee assistance programme
- Employee discount
Principal Product Manager - Discovery & Onboarding(Exchange)
Crypto.com —London
- Full-time
- Hybrid work
- SQL
- Product management
- Annual leave
Quick apply
5d

Other jobs to consider

Find your next job by exploring related positions.

Client Success Executive
PEI Group —London
Join Account Management and Sales on strategic calls to provide product usage context. Flag early risk indicators: login drop-off, license underutilization, key…
Care Assistant - Complex Care
Harmony Healthcare —Borehamwood
Supporting with school and community access. Delivering compassionate 1:1 care in the client’s home. Competitive pay with enhanced bank holiday rates.
£15.20 - £18.00 an hour
Quick apply

I want to receive the latest job alerts for login your account in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Customer Engineer jobs in London

Business Development Representative jobs in London

Sponsorship Manager jobs in London

Customer Success Manager jobs in London

Senior Account Manager jobs in London

Principal Product Manager jobs in London

Account Manager jobs in London

Product Design Lead jobs in London

Care Assistant jobs in Borehamwood

Junior Account Manager jobs in London

Key Account Manager jobs in London

Setting Out Engineer jobs in London

Mechanical Engineer jobs in Glasgow

Business Development Representative jobs in Sheffield

Business Development jobs in Cambridge

Business Development Representative jobs in Birmingham

Business Development Representative jobs in Newport

Marketing Business Apprenticeship jobs in Nottingham

Business Development Representative jobs in Glasgow

Level 3 Business Administration Apprenticeship jobs in London

Client Success Executive

PEI Group -
London

Apply Now

Job details

Permanent

Qualifications

English
Administrative experience

Full job description

About The Role

Purpose of the Role

PEI Group’s Subscriptions organization brings together Account Management, Sales, Client Engagement, and Business Development to drive growth and retention across our data and research products. This team owns the full customer lifecycle - from initial acquisition to onboarding, ongoing engagement, renewal, and expansion - and plays a central role in delivering commercial outcomes and ensuring our brands are seen as essential tools for private market professionals globally.

Position Summary

Owns client onboarding, product adoption, usage optimization, and engagement insights across all Tier accounts. Acts as a key partner to Account Managers and Sales, ensuring clients realize product value, renew with confidence, and generate signals for cross-sell and upsell.

Key Responsibilities

Onboarding & Enablement

Deliver structured onboarding programs tailored to client tier and product mix.
Coordinate welcome materials, training sessions, user access, and first-use milestones.
Track implementation progress and surface blockers or engagement risks early.

Usage Monitoring & Insight Generation

Monitor client activity across platforms and products using engagement dashboards.
Identify gaps in usage, feature adoption, or account-level engagement trends.
Translate insights into actions for AMs and Sales (e.g., expansion, at-risk, advocacy potential).

Lifecycle Engagement Support

Support QBRs (when necessary) with usage insights, and engagement commentary.
Join Account Management and Sales on strategic calls to provide product usage context.

Coordinate across Client Success team for pooled enablement in Tiers.

Risk Management & Retention Signals

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement.
Support renewal discussions by validating product value realization.
Run reports and provide analysis for disengaged accounts, usage drop-offs, or onboarding failures.

Internal Collaboration & Feedback Loop

Collaborate with Account Managers on renewal risk and expansion readiness.
Provide Sales with data to inform cross-sell timing and outreach.
Share structured feedback with Product and Marketing based on client interactions.

About You

Requirements

Although we are keeping direct experience and knowledge requirements to a minimum, we do need you to demonstrate your capabilities in relation to the points listed under essential requirements in the person specification. You should be prepared to discuss illustrations on how your competencies have helped you to achieve positive results.

We are looking for someone who is;

Qualification & Experience

Batchelors Degree (desired but not essential)
1+ years of experience working in a client facing position (or similar)
Experience in a telephony based role (essential)
Experience providing client demos and presentations (desired but not essential)
Previous experience in customer focused positions (essential)
Must be able to speak English to a professional business standard

Personal Attributes

Willingness to make several dozen cold calls a day to PEI service users.
Ability to acquire some knowledge and command of private markets.
Organisational ability to handle involved-administrative responsibilities.
Ability to achieve targets and maximise on client opportunities.
Tenacious and hardworking.
Able to communicate confidently to a range of senior clients.

PEI1

About Us

Who we are:

PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

What we do:

PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.

At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.

PEI Group supports flexible working arrangements, and we welcome career returners.

Apply Now

Refine Your Search

login your account jobs in london, eng

Client Success Executive

Business Development Representative

Care Assistant - Complex Care

Product Lead - Onboarding Experience

Account Executive

Key Account Manager

eBilling and Collections Admin

Senior Sponsorship Sales Manager

Jr. SEO/AEO Growth Lead

Okta Customer Identity Engineer

SEO/AEO Growth Lead

Senior Customer Success Manager, Influencer Marketing (SaaS) UK Based.

Software Engineer III

Digital CRM & Marketing Executive - iGaming

Operative with LGV

Principal Product Manager - Discovery & Onboarding(Exchange)

Other jobs to consider

I want to receive the latest job alerts for login your account in london, eng

Explore jobs in more locations

About The Role

About You

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected