Method developer analyst Work, Jobs in London, Eng (with Salaries)

Senior Performance Analyst (AI Chat)
Government Digital Service —London
- £56,850 - £70,834 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- APIs
- Annual leave
- Employee assistance programme
2d
Exposure Management Analyst
AXIS Insurance —London
- £47,000 - £68,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Annual leave
UX Researcher - UX - London
Photon —London
- JavaScript
- Communication skills
- HTML
Digital Product Manager
Boux —Wimbledon
- Full-time
- Communication skills
- Employee discount
9d
Product Manager
Government Digital Service —London
- £56,850 - £70,834 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
11d
Design Researcher
TPXImpact —London
- Mentoring
- Employee assistance programme
Senior Business Analyst
QBE —London
- Full-time
- Hybrid work
- Management
- DevOps
- Mentoring
Senior/Principal Wind Energy Yield Analyst
AECOM —London
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
4d
Quantitative Software Developer
CompatibL —London
- Full-time
- Data analysis skills
- C++
- Presentation skills
- Flexible schedule
UX Designer
Odevo —London
- Hybrid work
- Bachelor's degree
- Agile
- IT
Quick apply
Data Scientist
AWTG —London
- Machine learning
- APIs
- Agile
Solution Developer (Agentic AI Focus)
Endava —London
- Full-time
- Hybrid work
- System design
- APIs
- SDLC
- Employee assistance programme
- Flexible schedule
Quick apply
Service Designer
UK Export Finance —London
- £48,750 - £59,559 a year
- Full-time
- Presentation skills
- Agile
- Communication skills
3d
12 Month Internship - FX IT Developer
Crédit Agricole CIB —London
- Java
- SQL
- Analysis skills
Project Manager
HighPoint —Greenford
- Full-time
- Computer Science
- PMP
- Project management
Quantitative Analyst - Tennis
Smartodds —London
- Full-time
- Doctoral degree
- Master's degree
- SQL
- Employee assistance programme
- Employee discount
Quick apply
FX Options Quantitative Analyst (Vice President)
Citi —London
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Master's degree
- Employee assistance programme
- Employee discount
5d
Senior Analyst, Political Science
Fitch Solutions —London
- Doctoral degree
- DevOps
- Master's degree
Quantitative Developer, Index Rebalance
Millennium Management —London
- Doctoral degree
- Computer Science
- Engineering
QA Analyst - Enterprise Technology [Automation Engineer]
Marex —London
- Full-time
- AWS
- Quality control
- APIs
Quick apply

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Senior Performance Analyst (AI Chat)

Government Digital Service -
London

Apply Now

Job details

Permanent | Full-time
£56,850 - £70,834 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Childcare

Qualifications

Power BI
Law
R
Google Tag Manager
Data analysis skills
Tableau
Quality assurance
Presentation skills
APIs
Agile
AI
Google Analytics
Python

Full job description

Details

Reference number

467611

Salary

£56,850 - £70,834

£57,517 - £63,240 (National) / £62,355 - £70,834 (London) Based on capability. The base salary of this grade is £61,620 for London and £56,850 for other locations. Offers made above this will be made up with a specialist pay allowance.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Business area

GDS - Products & Services

Type of role

Digital
Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Bristol, London, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government we are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

joining up public sector services
harnessing the power of AI for the public good
strengthening and extending our digital and data public infrastructure
elevating leadership and investing in talent
funding for outcomes and procuring for growth and innovation
committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UKs geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

Were part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, youll be working with some of the worlds most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nations highest-priority digital challenges, helping millions of people access services they need.

Job description

As a Senior Performance Analyst in GDS, youll be a leading voice for data and analysis within a multidisciplinary agile product team. You'll be responsible for analysing how users interact with government digital services and AI-enabled products, including LLM-powered chatbots and agentic workflows. You'll focus on digital (web and app) analytics but also work with data from other sources such as system telemetry and user feedback to understand both what users are trying to achieve and how AI systems are performing in helping them succeed. Your insights will drive prioritisation, helping product owners to focus on features that work best for users, increase task success and trust.

As a Senior Performance Analyst youll:

provide leadership to product and service managers to identify what needs to be measured, develop hypotheses and test what success looks like
own the management and development of analytical instrumentation and be responsible for accurate data collection implementation, to influence evidence-based decisions, support business cases and strategic prioritisation
own and manage strategic work - e.g. community building and training; or analytics implementation policies for GOV.UK products; benchmarking and agreeing common performance indicators
be proactive in working with other disciplines and datasets to enrich stories, for example
- working closely with user researchers to combine the what and why of user behaviour.
- influencing product managers, designers and developers, in the team and across departments, by developing strategies and recommendations for product improvements, based on the analysis of user data
- work with data scientists and engineers to combine behavioural analytics, system telemetry, and qualitative feedback to understand both user behaviour (e.g. what users do and why) and system performance (e.g. hallucination risk, retrieval quality issues, incomplete task execution)
lead the production of accurate, engaging and actionable analysis, reports and dashboards using judgement to tell engaging stories with data, relevant to the appropriate audience (from ministers to junior colleagues)

Support the Analysis Community

help provide leadership to the analysis community of practice, both within GDS and across government. Develop best practice and knowledge transfer of digital analysis principles and techniques to wider audiences and expand your own and others data analysis skills. Forge links with other analysis disciplines
line manage colleagues within a matrix structure
create and share examples of best practice in digital performance management across government

Person specification

Were interested in people who:

strong proficiency with digital analytics platforms, such as Google Analytics and Google Tag Manager working with high volumes of data and using appropriate tools such as Google BigQuery, Dataform and APIs
experience of working in an agile, project-based environment, focused on delivering user needs
deep understanding of business objectives with the ability to translate these into clear, actionable performance metrics that drive results
demonstrable success in developing implementation strategy, roadmaps, new processes, measurement frameworks, instrumentation, quality assurance, administration and analysis
detailed understanding and practical experience of using different data tools to transform and analyse different data sets. An understanding of, and practical experience with data analysis and visualisation tools, e.g. Data Studio, Power BI or Tableau or experience in either python or R
curiosity and willingness to develop understanding of AI systems, including LLMs, retrieval-augmented generation (RAG), and agent-based workflows, and how to evaluate their performance in production environments
experience of gathering and understanding technical requirements and working with developers to build suitable technical solutions
strong data storytelling skills - discovering and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority
proven capability to inspire, coach, and mentor team members, fostering a culture of insightful analysis and creative problem-solving.
ability to upskill non-technical team membershelping them to better understand data and analytics, and ensuring they can contribute effectively to the broader goals of the team.
strong grasp and experience of statistical methods and AB/MV testing

Benefits

Alongside your salary of £56,850, Government Digital Service contributes £16,469 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

There are many benefits of working at GDS, including:

flexible hybrid working with flexi-time and the option to work part-time or condensed hours
a Civil Service Pension with an average employer contribution of 28.97%
25 days of annual leave, increasing by a day each year up to a maximum of 30 days
an extra day off for the Kings birthday
an in-year bonus scheme to recognise high performance
career progression and coaching, including a training budget for personal development
a focus on wellbeing with access to an employee assistance programme
job satisfaction from making government services easier to use and more inclusive for people across the UK
advances on pay, including for travel season tickets
death in service benefits
cycle to work scheme and facilities
access to an employee discounts scheme
10 learning days per year
volunteering opportunities (5 special leave days per year)
access to a suite of learning activities through Civil Service learning

Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Office attendance
The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.
DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

The standard selection process for roles at GDS consists of:

a simple application screening process - We only ask for a CV and two role-specific questions related to your experience, and one security question.
Stage 1: Initial video screening for 20 minutes.
Stage 2: 60-minute interview, including a 10-minute presentation, conducted via video conferencing. Details about the presentation will be shared in advance

Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.

While we value the use of AI technology to enhance our daily work, we also value the personal touch and urge applicants to write cover letters without the use of AI to emphasise their own unique experiences.

In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is:

strong proficiency with digital analytics platforms, such as Google Analytics and Google Tag Manager working with high volumes of data and using appropriate tools such as Google BigQuery, Dataform and APIs

In the Civil Service, we use Success Profiles to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. Well be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.

For this role well be assessing you against the following Civil Service Behaviours:

changing and improving
making effective decisions
communicating and influencing
managing a quality service
delivering at pace

Well also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Senior Performance Analyst role

Performance measurement
Analysis and insight
Communicating analysis and insight
Technical understanding (performance analyst)

Want to know more about who Government Digital and Data are? Click Here

Recruitment Timeline

Sift completion: 10th July

Phone screening stage: W/C 20th July

Panel interviews: W/C 27th July

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Sponsorship

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : [email protected]
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance.

If you are not satisfied with the response you receive you can contact the Civil Service Commission by email: [email protected] Or in writing: Civil Service Commission, Room G/8 1 Horse Guards Road, London, SW1A 2HQ.

Apply now

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Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information