Mobile phone Work, Jobs in London, Eng (with Salaries)

IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
2d
B2B Mobile Consultant
SwiftSwitch —London
- £24,000 - £28,000 a year
Quick apply
Driver Representative - London
THE OUT —Shepherd's Bush
- £12 - £25 an hour
- Weekend availability
- Hybrid work
- Customer service
- Driving
- Commercial driving
- Employee discount
Quick apply
2d
Mobile Security Duty Manager
The Keyholding Company —Canning Town Station
- £16.90 an hour
- 12 hour shift
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Quick apply
Security Team Leader
The Keyholding Company —London
- £16.90 an hour
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Mobile Security Officer
The Keyholding Company —London
- £13.78 an hour
- Weekend availability
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Mobile Phone Repair Technician- East London
iSmash —East London
- £27,109.31 - £27,325.83 a year
- Full-time
- Customer service
- Contracts
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Mobile Phone Repair Technician - Central London
iSmash —London
- £27,109.31 - £27,325.83 a year
- Full-time
- Customer service
- Contracts
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southwark
- £3,800 a month
- Full-time
- Sales
Quick apply
Mobile Security Officer (Days) - Canning Town/Basildon
The Keyholding Company —Basildon
- £13.78 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Quick apply
Reception Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
14d
Housekeeping Team Member - Part time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Employee discount
Broadcast PR Specialist
Shout! Communications —London
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
Quick apply
10d
Mobile Phone Repair Technician - Croydon
iSmash —Croydon
- £27,109.31 - £27,325.83 a year
- Full-time
- Customer service
- Contracts
Mobile Phone Repair Technician- West London
iSmash —West London
- £27,109.31 - £27,325.83 a year
- Full-time
- Customer service
- Contracts
Mobile Phone Repair Store Manager - Tottenham Court Road
iSmash —London
- £29,512.35 - £32,000.00 a year
- Full-time
- Organisational skills
- Contracts
- Communication skills
Mobile Security Officer (Basildon)
The Keyholding Company —Basildon
- £13.78 an hour
- Full-time
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Field Operative
ChargedUp —Acton
- From £15 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
11d

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IT Support Analyst (1st Line Support)

42BR Barristers
London

Quick apply

Job details

Permanent | Graduate | Full-time
£31,000 a year
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Customer service
iOS
DNS
SharePoint
Mac OS
IT
Active Directory
CompTIA A+
Intune

Full job description

Overview
The IT Support Analyst (1st Line Support) is responsible for delivering high-quality front-line technical support to staff and members of Chambers. The role focuses on resolving day-to-day IT issues, supporting core systems, and ensuring a reliable and secure IT service across Chambers.

The successful candidate will act as the first point of contact for IT incidents and service requests, working closely with the Head of IT and external managed service providers to maintain service excellence.

Key Responsibilities

Provide day-to-day IT support (in person, phone, tickets).
Troubleshoot issues across Windows, macOS, Microsoft 365, mobile devices, and peripherals.
Support user onboarding/offboarding (accounts, devices, access).
Assist with device setup, builds, and asset tracking.
Support desk moves, meeting room setups, and hands-on IT tasks across Chambers.
Log, prioritise, and manage incidents through to resolution in line with agreed service levels.
Take ownership of issues and keep users informed throughout resolution.
Work with external IT providers to resolve escalated issues.
Support secure working practices and follow IT/security policies.

Skills & Experience

Experience in a 1st line / service desk role.
Experience supporting laptops, mobile devices (iOS/Android), and users directly.
Good troubleshooting skills and customer service approach.
Able to prioritise workload in a busy environment.
Strong knowledge of Windows, macOS, and Microsoft 365 (Word, Excel, Outlook, Teams, OneDrive, SharePoint).
Exposure to technologies such as Exchange Online, Entra ID (Azure AD), Intune, Active Directory, and email security platforms (e.g. Mimecast).
Basic understanding of networking concepts (e.g. Wi-Fi, DNS, general connectivity).

Desirable

Exposure to professional services or legal sector.
Relevant certifications (e.g. Microsoft Fundamentals, CompTIA A+).
Interest in developing skills in Microsoft 365, endpoint management, or cloud technologies.

Personal Attributes

Clear communicator with non-technical users.
Professional, approachable, and proactive.
Calm under pressure with attention to detail.

Additional Info

Primarily office-based role.
Occasional out-of-hours support may be required.

Pay: £31,000.00 per year

Application question(s):

A user reports they cannot access Outlook, but everything else works. What steps would you take to troubleshoot this?
Describe your experience supporting both Windows and macOS users. How do you handle users with different levels of technical ability?
What would you do if a user asked you to install software you weren’t familiar with
What experience do you have with Microsoft 365 (e.g. Outlook, Teams, OneDrive)?
What’s a common issue you’ve fixed recently and how did you resolve it?

Work Location: In person

Quick apply

Refine Your Search

mobile phone jobs in london, eng

IT Support Analyst (1st Line Support)

B2B Mobile Consultant

Driver Representative - London

Mobile Security Duty Manager

Security Team Leader

Mobile Security Officer

IT Support Assistant

Mobile Phone Repair Technician- East London

Night Reception Team Member - Part Time

Mobile Phone Repair Technician - Central London

JUNIOR SALES ADVISOR

Mobile Security Officer (Days) - Canning Town/Basildon

Reception Team Member - Part Time

Housekeeping Team Member - Part time

Broadcast PR Specialist

Mobile Phone Repair Technician - Croydon

Mobile Phone Repair Technician- West London

Mobile Phone Repair Store Manager - Tottenham Court Road

Mobile Security Officer (Basildon)

Field Operative

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