Nhs Work, Jobs in London, Eng (with Salaries)

Call Handler NHS - Patient Recall
Penrose Health —London
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Quick apply
Maternity Support Worker - Private Maternity
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Weekend availability
- No experience needed
- Patient care
1d
Patient Administrator - Call Centre
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Weekend availability
- Management
- Data entry
- Communication skills
1d
Administrative Assistant
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
1d
Band 3 Pharmacy support worker - Chase Farm
Royal Free London NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Full-time
- Management
- Inventory control
- Flexible schedule
1d
Receptionist
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- Front desk
Administrator (Part-time)
Opcare —Crystal Palace
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Referral programme
Quick apply
3d
Trainee Emergency Call Handler
London Ambulance Service NHS Trust —London
- £27,129 - £32,346 a year
- Full-time
- Travel
- Communication skills
- Annual leave
3d
Receptionist/Administrator
Operose Health —London
- £24,960 a year
- Microsoft Word
- Computer literacy
- Front desk
- Annual leave
Quick apply
NHS 111 Health Advisor
Practice Plus Group IUC —Uxbridge
- £12.71 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Pharmaceutical Same Day Delivery Driver
LF&E Refrigerated Transport —Redhill
- £33,134.40 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
2d
Pharmacy Dispenser - Dispensing Assistant - Full Time - AsvaCare Pharmacy - E5 9BU
Asvacare —London
- £10.00 - £13.50 an hour
- Full-time
- Medication administration
- Inventory control
- Patient care
- Employee discount
Quick apply
1d
Data Administration Officer
Support When It Matters —Hackney
- £25,000 a year
- Weekend availability
- Inventory control
- Microsoft Office
- Administrative experience
Quick apply
11d
Patient Advisor (Customer Service)
Pharmacy2U —London
- £27,020 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
NHS Hospital(Part Time) Security Guard
1SC Guarding Limited —London
- Up to £14.80 an hour
- Part-time
- English
- Conflict management
- In-person
- Annual leave
Quick apply
Medical Laboratory Assistant
The Royal Marsden NHS Foundation Trust —Sutton
- £30,630 - £32,346 a year
- Full-time
- Inventory control
- Data entry
- Organisational skills
2d
NHS Patient Retention Advisor
Penrose Health —London
- Full-time
Quick apply
NHS 111 Health Advisor - Croydon
London Ambulance Service NHS Trust —Croydon
- £30,630 - £32,346 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Clinic Assistant/Chaperone
The Gynaecology Partnership Ltd —Edgware
- £13.50 an hour
- Microsoft Word
- Customer service
- English
Quick apply
4d
Referrals Co
Health Services Laboratories (HSL) —London
- Up to £32,074 a year
- Annual leave
- Employee assistance programme
11d

I want to receive the latest job alerts for nhs in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Handler NHS - Patient Recall

Penrose Health -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £32,000 a year

Qualifications

CRM software
Sales persuasion
Customer service call handling
Computer literacy
Appointment booking and call handling
Data entry
Telesales
Outbound calling
Patient record updating
Telemarketing
Communication skills

Full job description

Description

We are seeking a resilient, motivated individual to join our Proactive Care hub as a Call Handler in our NHS appointments team. In this high-impact role, you’ll be part of a dedicated Patient Recall team focused on helping NHS patients access vital health reviews and clinical appointments.

You’ll make over 150 outbound calls per day, engaging with patients who may be unaware, hesitant, or previously unresponsive. Your goal is to build rapport quickly, explain the importance of the appointment clearly, and motivate them to take action. These conversations can have a direct impact on someone’s health - and in some cases, may even save lives.

This is a fast-paced, target-driven role where success is measured by your ability to connect, persuade, and bounce back from rejection. You’ll need strong communication skills, emotional resilience, and a genuine desire to help people. You’ll also be expected to learn quickly, as you’ll be working across multiple clinical areas and using various systems to track and record patient interactions.

If you’ve worked in outbound calling, telesales, fundraising, or any role that involves speaking to strangers and overcoming objections, and you thrive on hitting targets - this could be the perfect challenge for you.

Key Responsibilities

Making 150+ outbound calls per day to NHS patients due for clinical reviews.
Handling objections professionally, including from patients contacted multiple times.
Explaining the importance of health appointments in a clear, persuasive way.
Motivating hesitant or sceptical patients to book potentially life-saving appointments.
Working across multiple clinical areas and learning new medical terminology (training provided).
Tracking your performance and participating in coaching to improve booking rates.
Recording call outcomes accurately and updating patient records in CRM systems.
Meeting and exceeding daily, weekly, and monthly booking targets.
Thriving in a fast-paced, target-driven environment where resilience is key

You’ll thrive here if you:

Enjoy speaking to people and can build rapport quickly, even over the phone.
Stay calm and professional when handling objections or rejection.
Are motivated by targets and enjoy working in a performance-driven environment.
Bounce back quickly from setbacks and keep your energy high throughout the day.
Learn fast and are open to picking up new medical terminology and systems.
Take pride in helping others and want to make a meaningful impact on patient health.
Are confident using computers and comfortable navigating digital systems.
Work well independently but also enjoy being part of a supportive, goal-oriented team

More Information:

Check out the Job Description for this role and don't forget to have a look at our Main Site before applying.

We are unfortunately unable to sponsor applicants for this role, so you will need to have right to work in the UK in order to apply for this role.

About Penrose Health

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.

We work closely with NHS partners to deliver a full range of services — from routine checks to complex, long-term care — backed by robust systems and a culture of continuous improvement.

We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.

Learn more at penrosehealth.co.uk.

Quick apply

Refine Your Search

nhs jobs in london, eng

Call Handler NHS - Patient Recall

Maternity Support Worker - Private Maternity

Patient Administrator - Call Centre

Administrative Assistant

Band 3 Pharmacy support worker - Chase Farm

Receptionist

Administrator (Part-time)

Trainee Emergency Call Handler

Receptionist/Administrator

NHS 111 Health Advisor

Pharmaceutical Same Day Delivery Driver

Pharmacy Dispenser - Dispensing Assistant - Full Time - AsvaCare Pharmacy - E5 9BU

Data Administration Officer

Patient Advisor (Customer Service)

NHS Hospital(Part Time) Security Guard

Medical Laboratory Assistant

NHS Patient Retention Advisor

NHS 111 Health Advisor - Croydon

Clinic Assistant/Chaperone

Referrals Co

I want to receive the latest job alerts for nhs in london, eng

Related Searches

Explore jobs in more locations

Description

Key Responsibilities

You’ll thrive here if you:

More Information:

About Penrose Health

Jobseeker tools

Employer Tools

Browse

Stay Connected