Night manager guest services manager Work, Jobs in London, Eng (with Salaries)

Night Guest Services Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Night Manager- Guest Services Manager
Ridgevale Estates Limited —Windsor
- Weekend availability
- Bar
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Night Laundry Attendant (24-hour per week), The Savoy Hotel
FAIRMONT —London
- £16.28 an hour
- Weekend availability
- Hospitality
- Hotel
- Human resources
- Employee discount
Quick apply
Station Lounge & Support Host (FTC 6 months)
Caledonian Sleeper Limited —London
- £20,554.69 a year
- Part-time
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Employee discount
Quick apply
6d
Deputy General Manager
Lane7 - Camden —London
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
MR PORTER LONDON - Guest Relations & Reservations Manager
THE ENTOURAGE GROUP —London
- Weekend availability
- Hospitality
- Bar
- English
- Employee discount
- Referral programme
Quick apply
Assistant Manager
Lane7 - Camden —London
- Up to £36,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
Station Lounge & Support Host
Caledonian Sleeper —London
- £20,554.69 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee discount
6d
Duty Manager
Vignette Collection —London
- Weekend availability
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Switchboard Operator, The Savoy Hotel
FAIRMONT —London
- £32,789 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Night Manager
Richmond Harbour Hotel —Richmond
- £26,000 - £28,000 a year
- Part-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
6d
Front Office Manager
Vignette Collection —London
- Weekend availability
- Management
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Night Hotel Receptionist
MCR Property Group Ltd —London
- £12.71 - £14.00 an hour
- Weekend availability
- Customer service
- Hotel
- Administrative experience
- Employee discount
Quick apply
Night Guest Service Representative
Vertiq Hospitality Partners —London
- £29,101 a year
- Night shift
- Hotel
- Organisational skills
- Communication skills
- Paid training
7d
Operations Coordinator - Heathrow
Tiffany & Co. —London
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Merchandising
Night Guest Service Representative
Lincoln Suites —Westminster
- £29,101 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Paid training
Quick apply
7d
Front Desk Agent, The Savoy Hotel
FAIRMONT —London
- £36,316 a year
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Night Receptionist, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Night Manager – The Megaro Collection
The Megaro Collection —London
- Night shift
- Customer service
- English
- Hotel
Quick apply
1d
Night Auditor
NOVOTEL —London
- £15.30 an hour
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Referral programme
Quick apply
12d

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Night Guest Services Manager

Holiday Inn Express Limehouse -
London

Quick apply

Job details

Full-time

Benefits

Additional leave
Employee assistance programme
Employee discount

Qualifications

Hospitality
Front desk
IT
Guest services
Communication skills

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Holiday Inn Express London Limehouse is a modern and welcoming hotel located in the heart of East London, offering comfortable accommodation and excellent service to both business and leisure travellers. Our team is dedicated to delivering a great guest experience while maintaining the high standards associated with the Holiday Inn Express brand.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people:

Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity, adoption & shared parental leave
30% F&B discount at RBH hotels
Wagestream - choose how and when you get paid
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year
And much much more!

AN EVENING IN THE LIFE OF A NIGHT GUEST SERVICES MANAGER AT OUR HOTEL

This is a full-time position working night shifts, with a maximum of 48 hours per week.

What you'll be doing...

Leading the overnight operation of the hotel and ensuring the highest standards of guest service and safety
Acting as the main point of contact for guests during the night, handling enquiries, requests and resolving any issues professionally
Supervising front office operations overnight and ensuring all procedures are completed in line with brand and company standards
Completing the night audit process by balancing and reconciling daily financial transactions, including room revenue, food and beverage sales, and other charges
Preparing end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
Checking in late arrivals, assisting guests with inquiries, and providing overnight front desk support to ensure a seamless guest experience
Conducting regular security checks throughout the hotel premises to ensure guest and property safety
Collaborating with the front office and management teams to address any issues identified during the night audit
Maintaining clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
Handling any emergency situations overnight, acting as the main point of contact and coordinating with necessary departments

WHAT WE NEED FROM YOU

Previous experience in hospitality, ideally within a Front Office or Night Audit role
Strong attention to detail and accuracy, particularly in financial reconciliation
Good communication and guest service skills with the ability to handle guest enquiries professionally
Ability to work independently and manage hotel operations overnight
Basic IT skills and familiarity with property management systems (PMS)
Flexibility to work night shifts and the ability to remain focused and productive

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

INDHOTEL

Quick apply

Refine Your Search

night manager guest services manager jobs in london, eng

Night Guest Services Manager

Night Manager- Guest Services Manager

Night Laundry Attendant (24-hour per week), The Savoy Hotel

Station Lounge & Support Host (FTC 6 months)

Deputy General Manager

MR PORTER LONDON - Guest Relations & Reservations Manager

Assistant Manager

Station Lounge & Support Host

Duty Manager

Switchboard Operator, The Savoy Hotel

Night Manager

Front Office Manager

Night Hotel Receptionist

Night Guest Service Representative

Operations Coordinator - Heathrow

Night Guest Service Representative

Front Desk Agent, The Savoy Hotel

Night Receptionist, Pre-Opening - The St. Regis London

Night Manager – The Megaro Collection

Night Auditor

I want to receive the latest job alerts for night manager guest services manager in london, eng

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