Online customer service remote Work, Jobs in London, Eng (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
4d
Compliance Administrator - Weekends Only
1st Formations —London
- £18 an hour
- Weekends only
- Remote
- English
- Typing
4d
Member Support Advisor (12 month FTC)
PRS for Music —London
- Full-time
- Remote
- Microsoft Office
- Employee discount
6d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
4d
Associate Specialist- Community Support
Zwift —London
- Remote
- Communication skills
Quick apply
VP of Customer Success (Remote - Work from Anywhere)
Xapo Bank —London
- Full-time
- Remote
- Leadership
- Annual leave
Quick apply
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
14d
Customer Service Executive (German Speaking)
The Bike Club —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- Salesforce
- Annual leave
- Flexible schedule
Quick apply
Bespoke Sauna Design Consultant Luxury Residential & Wellness Projects South of England OTE £70k+
Finnmark Limited —London
- £35,000 - £40,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
10d
Marketing Manager
My Money Matters —London
- Remote
- Travel
- Financial services
- Marketing
- Annual leave
- Employee discount
Quick apply
7d
KCS (Knowledge Centered Service) Enablement Expert
MariaDB plc —London
- Remote
- Salesforce
- DevOps
- Linux
Quick apply
CRM & Retention Manager
HyperGrowth Recruitment —London
- £45,000 - £60,000 a year
- Remote
- Communication skills
Quick apply
Senior Customer Success Representative (Creators)
Fanvue —London
- £70,000 a year
- Full-time
- Remote
- Annual leave
- Gym membership
Project Manager - Payments
Enfuce —London
- Remote
- APIs
- Communication skills
- Annual leave
9d
Senior Account Executive (SaaS Customer Experience) - UK - Remote
RESONATE SOLUTIONS PTY LIMITED —London
- Remote
- Sales
- Leadership
Quick apply
Head of Growth
Hertility —London
- £80,000 - £85,000 a year
- Full-time
- Remote
- Leadership
- Marketing
- Annual leave
- Employee discount
6d
Head of Partnerships
Lokalise —London
- Full-time
- Remote
- CRM software
- Travel
- AI
- Flexible schedule
Quick apply
3d
Lead Product Designer
Monzo —London
- £90,000 - £110,000 a year
- Remote
- Work from home
- Flexible schedule
Sales Enablement Manager (EU/UK Based - Remote)
Duvo Inc —London
- Full-time
- Remote
- Sales
- English
- Travel
Success Associate (Account Manager)
Tabeo —London
- Remote
- Communication skills
- Annual leave

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Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time
4 days ago

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

online customer service remote jobs in london, eng

Customer Service Associate (Patient Outreach)

Compliance Administrator - Weekends Only

Member Support Advisor (12 month FTC)

Founding Customer Experience Lead

Associate Specialist- Community Support

VP of Customer Success (Remote - Work from Anywhere)

Lifestyle & Travel Manager (Concierge Services)

Customer Service Executive (German Speaking)

Bespoke Sauna Design Consultant Luxury Residential & Wellness Projects South of England OTE £70k+

Marketing Manager

KCS (Knowledge Centered Service) Enablement Expert

CRM & Retention Manager

Senior Customer Success Representative (Creators)

Project Manager - Payments

Senior Account Executive (SaaS Customer Experience) - UK - Remote

Head of Growth

Head of Partnerships

Lead Product Designer

Sales Enablement Manager (EU/UK Based - Remote)

Success Associate (Account Manager)

I want to receive the latest job alerts for online customer service remote in london, eng

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