Outpatient appointment coordinator Work, Jobs in London, Eng (with Salaries)

Outpatient Centre Coordinator - Urgent Care - Bank
Bupa —London
- Weekend availability
- Administrative experience
- Data entry
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Global Operations Coordinator
Crisis24 —London
- Full-time
- Communication skills
Quick apply
Patient Pathway Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £33,262 - £36,027 a year
- Full-time
- Databases
- Administrative experience
- Continuous improvement
1d
Patient Services Coordinator - Weybridge - (Bank, 0 Hours contract)
Medical Imaging Partnership —Weybridge
- Computer skills
- Communication skills
6d
Patient Services Coordinator - Weybridge
Medical Imaging Partnership —Weybridge
- Full-time
- Computer skills
- Communication skills
6d

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outpatient appointment coordinator jobs near london, eng

Outpatient Centre Coordinator - Urgent Care - Bank

Bupa -
London

Quick apply

Job details

Full-time

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Financial planning services
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Administrative support experience
Administrative experience
Medical reception and administration experience
Data entry
Organisational skills
Customer support
Patient record updating
Patient registration
Managing patient records
Communication skills
Hospital experience
Healthcare experience

Full job description

Job Description:

Clinic Coordinator - Bank

Cromwell Hospital, London SW5 0TU

Shifts between Monday - Sunday 08:00-20:00

Competitive Rates

We Make Health Happen

At Cromwell Hospital, part of Bupa, we're dedicated to delivering exceptional care and outstanding experiences for every patient who walks through our doors. As a Clinic Coordinator, you'll play a vital role in ensuring our outpatient services run smoothly while providing a warm, professional, and welcoming experience for patients, consultants, and visitors.

This is a fantastic opportunity for a customer-focused individual who thrives in a fast-paced healthcare environment and is passionate about delivering excellent service.

How You'll Help Us Make Health Happen

Reporting to the Admin & Patient Experience Manager, you'll be responsible for supporting the day-to-day administration and patient journey within our outpatient clinics.

You'll:

Meet and greet patients and visitors, providing a professional and welcoming service
Manage patient registrations and maintain accurate patient records
Book appointments, follow-up consultations, and diagnostic tests
Process payments and maintain accurate financial records
Respond to patient enquiries and resolve issues promptly and professionally
Support clinic operations through effective administration and scheduling
Assist with obtaining and uploading patient results and documentation
Handle telephone enquiries and direct calls appropriately
Ensure compliance with hospital policies, procedures, and confidentiality requirements
Contribute to delivering an outstanding patient experience aligned to Bupa values

Key Skills / Qualifications

Essential

Previous experience in a customer service, reception, administration, or patient-facing role
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Ability to work effectively in a busy environment
Strong attention to detail and accuracy
Experience handling confidential information
Competent IT and data entry skills
Flexible approach to working hours, including weekends

Desirable

Experience working within a healthcare, hospital, or clinical environment
Knowledge of patient administration systems
Experience managing payments and financial transactions
Customer service-related qualifications or training

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing.

We support flexible working and have a range of family-friendly benefits to help you balance your work and home life.

As a Bupa employee you'll also enjoy:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
Bupa health insurance as a benefit in kind
Enhanced pension plans
Life Insurance
Various other benefits and online discounts

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose, helping people live longer, healthier, happier lives and making a better world.

We encourage all our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview to every disabled applicant who meets the minimum criteria for the role. We are committed to making reasonable adjustments as part of our recruitment process.

Time Type:

Full time

Job Area:

Administration

Locations:

Cromwell Hospital London

Gym membership, Company pension, Additional leave, Private dental insurance, Health & wellbeing programme, Cycle to work scheme, Free flu jabs, Employee mentoring programme, Financial planning services, Referral programme, Paid volunteer time, Private medical insurance

Quick apply

Refine Your Search

outpatient appointment coordinator jobs in london, eng

Outpatient Centre Coordinator - Urgent Care - Bank

Global Operations Coordinator

Patient Pathway Coordinator

Patient Services Coordinator - Weybridge - (Bank, 0 Hours contract)

Patient Services Coordinator - Weybridge

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