Part time pa 2 days a week Work, Jobs in London, Eng (with Salaries)

Student Support Advisor
Avado —London
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- SharePoint
- Employee assistance programme
Quick apply
14d
Operations and Executive Support Assistant
Their Future Today —Twickenham
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexitime
Quick apply
13d
Practice Operations Manager
Francis Grove Surgery —London
- From £40,000 a year
- Full-time
- Management
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
3d
Office Manager
Demo160: Core Template TEMC —London
- £22,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Referral programme
Project Manager (Remote)
MEDIDATA —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Software development
- Annual leave
11d
Project Manager
MEDIDATA —London
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Annual leave
Process Improvement Programme Manager
Wellcome Trust —London
- £76,880 - £96,100 a year
- Continuous improvement
- In-person
5d
Technical Lead - Digital mental health - £27,696 p.a. (pro-rata to £46,160 p.a full time equivalent) + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £46,160 a year
- Part-time
- Doctoral degree
- Customer service
- Engineering
- Annual leave
- Sick pay
5d
Personal Care Assistant / Support Worker
UKCIL —London
- £14.80 an hour
- Full-time
- English
- Travel
- Organisational skills
- Annual leave
Care Technology Operations Facilitator
PA Consulting —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
Quick apply
School Crossing Patroller
Richmond and Wandsworth Councils —London
- Part-time
- School
- Annual leave
9d
Team Manager (Family Support & Child Protection) (4 Posts)
Lambeth Council —London
- £56,436 - £59,574 a year
- Full-time
- Hybrid work
5d
Head of HR Innovation & Strategic Workforce Planning £75,585 - £84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- From £75,585 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
- Sick pay
12d
Founders Associate
StudioB —London
- Full-time
- AI
Delivery Manager - Public Services
PA Consulting —London
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
- Annual leave
Quick apply
Multi Skilled Operative
Mears Group —Bexley
- Up to £36,425.30 a year
- Customer service
- Maintenance
- Annual leave
- Employee discount
Managing Consultant - FS - Google Cloud
PA Consulting —London
- Full-time
- Hybrid work
- Azure
- Business development
- AWS
- Annual leave
Quick apply
IVD Assessor - £60,778-£68,422 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £60,778 - £68,422 a year
- Full-time
- Doctoral degree
- Engineering
- Laboratory experience
- Annual leave
- Sick pay
5d
HR and Workforce Transformation Consultant
PA Consulting —London
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Annual leave
Quick apply
7d

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Student Support Advisor

Avado -
London

Quick apply

Job details

Full-time | Fixed term contract
£27,000 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Customer service
Organisational skills
SharePoint
HubSpot
Communication skills

Full job description

Role: Student Support Advisor
Location: London Office
Hours: Full-time (37.5 hrs/week)
Contract: 12-Month FTC
Salary: £27,000 p.a.

About Avado
At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work.

In a world reshaped by AI and rapid change, we're committed to developing future-ready people professionals through high-impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award-winning design to ensure our learners – and their organisations – can thrive and grow.

Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early-career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation.

Avado is part of the Blenheim Chalcot portfolio – the UK's leading digital venture builder – giving us access to a powerful network of innovation, investment, and expertise.

About the Role

We're looking for a Student Support Advisor to join our team and deliver outstanding service to our learners. You will be responsible for handling learner queries, providing timely and accurate information, and ensuring a smooth learner journey from enrolment through to completion. This is a hands-on role requiring excellent communication, problem-solving skills, and a learner-first mindset. You will work closely with colleagues across the business to resolve issues, maintain service quality, and contribute to a positive learning experience.

Key Responsibilities

1. Learner Support & Case Management

Respond to learner queries via email, phone, and the learning hub, ensuring accurate and timely resolutions.
Assist learners with navigating the LMS (e.g., Thought Industries) and troubleshooting common technical or access issues.
Support the completion of administrative tasks such as enrolments, withdrawals, and changes to learner details.
Follow established processes for handling queries and escalate complex cases to the Student Support Lead or Manager when required.

2. Service Quality

Maintain accurate and up-to-date learner records within the CRM (e.g., HubSpot).
Ensure all communication with learners is clear, professional, and aligned with Avado's tone of voice.
Monitor your own caseload to meet agreed service level agreements (SLAs) and response times.

3. Operational Support

Assist with routine reporting and updates to the support team on learner progress or issues.
Help maintain resources in the team's SharePoint hub to ensure information is current and accessible.
Participate in regular team meetings, training, and quality assurance reviews.

4. Collaboration

Work with tutors, product, and curriculum teams to ensure learner needs are met.
Liaise with the Sales, Delivery, and Finance teams on learner payment, cancellation, or refund queries.

What We're Looking For

Experience in a learner support, customer service, or administrative role (education sector desirable).
Strong written and verbal communication skills.
Good organisational skills and the ability to manage multiple priorities.
Proficiency with CRM/LMS systems (HubSpot and Thought Industries desirable).
Detail-oriented with a professional, solution-focused approach.
Collaborative mindset and willingness to learn.

What you'll get:

Lots of benefits including:

Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
A day off on or around your birthday.
Cycle2Work scheme
Statutory pension and life assurance.
Access to Employee Assistance Programmes
Various opportunities to gain an immersive experience into a range of Avado products and proposition.
On-demand access to our Avado Connect community

And… just for being here, we offer you a culture that's created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line. You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks.

And we're highly inclusive….

Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that's what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.

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Refine Your Search

part time pa 2 days a week jobs in london, eng

Student Support Advisor

Operations and Executive Support Assistant

Practice Operations Manager

Customer Service Advisor

Office Manager

Project Manager (Remote)

Project Manager

Process Improvement Programme Manager

Technical Lead - Digital mental health - £27,696 p.a. (pro-rata to £46,160 p.a full time equivalent) + benefits

Personal Care Assistant / Support Worker

Care Technology Operations Facilitator

School Crossing Patroller

Team Manager (Family Support & Child Protection) (4 Posts)

Head of HR Innovation & Strategic Workforce Planning £75,585 - £84,840 p.a. + benefits

Founders Associate

Delivery Manager - Public Services

Multi Skilled Operative

Managing Consultant - FS - Google Cloud

IVD Assessor - £60,778-£68,422 p.a. + benefits

HR and Workforce Transformation Consultant

I want to receive the latest job alerts for part time pa 2 days a week in london, eng

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