Patient access manager Work, Jobs in London, Eng (with Salaries)

Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- CRM software
- Microsoft Outlook
- English
111 First Crisis Hub Practitioner
South London and Maudsley NHS Foundation Trust —London
- £45,953 - £54,254 a year
- Full-time
- Team management
- Mentoring
- Annual leave
9d
Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
HPL – Global Studies – NCUK Centre
Malvern International PLC —London
- From £25 an hour
- Master's degree
- University
- Travel
Quick apply
Service Manager
King's College Hospital NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Continuous improvement
- Team management
- Contracts
3d
Area Manager - Thames Valley
PortmanDentex —London
- Full-time
- Data analysis skills
- Travel
- Leadership
- Annual leave
Quick apply
Care Coordinator
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Teaching
3d
Patient Public Involvement and Engagement Manager - £60,778 - £68,422 p.a. +benefits
Medicines and Healthcare Products Regulatory Agency —London
- £60,778 - £68,422 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Sick pay
18h
Hospital Manager
SpaMedica —Watford
- £51,900 - £57,916 a year
- Full-time
- Management
- Employee discount
- Referral programme
Quick apply
Reception Supervisor NHS - Patient Services
Penrose Health —London
- Full-time
- Vital signs
- Continuous improvement
- Organisational skills
Quick apply
3d
Senior Consultant, Healthcare Strategy & Planning (Health & Life Sciences)
WSP —London
- Part-time
- Hybrid work
- Writing skills
- Research
- Business development
- Flexitime
- Work from home
Onboarding and Compliance Specialist
Montu UK —London
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
Quick apply
PCN Administrator
Bromley Connect Primary Care Network —Bromley
- Part-time
- Accounting
- Human resources
- IT
- Annual leave
Quick apply
23h
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick apply
Project Management Team Lead – Clinical Trials (f/m/d)
Clariness GmbH —London
- Full-time
- English
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
Head of People
Paloma Health —London
- £90,000 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Contracts
- Annual leave
- Employee assistance programme
2d
Healthcare Cleaning Operations Specialist
Medirest —London
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Employee discount
Head of Clinical Operations
Dispensed —London
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Recruiting
Quick apply
8d
HEOR Manager
Acumetis —London
- Hybrid work
- Doctoral degree
- Engineering
- English
1d

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Resident Liaison Officer

Bell Building Projects Ltd
London

Apply Now

Job details

Permanent | Part-time

Benefits

Company pension

Qualifications

CRM software
Microsoft Outlook
Project Server
Stakeholder liaison
English
Complaint handling
Tenant engagement
Organisational skills
Communication skills
Project progress tracking

Full job description

Bell Building Projects (BBP) is a growing construction company delivering refurbishment, facade replacement, fire remediation and new-build projects across the UK.

We’re proud of the reputation we’ve built, but even more proud of the people behind it. Our continued growth has created a strong pipeline of work, giving our teams long-term job security, opportunities to develop their careers and the chance to work on a wide variety of projects.

We believe in investing in our people, recognising good performance and creating an environment where everyone is trusted, supported and encouraged to progress. Whether you’re joining us on site or in one of our offices, you’ll be part of a team that values quality, collaboration and doing things the right way.

The Role
We are seeking a Resident Liaison Officer to join our team. The position will be permanent, based between our London office and on-site in London. Whilst the core activities will be during normal working hours, there may be a requirement for out-of-hours liaison and communication, as is required. Reporting directly to our Contracts Manager, your role will be pivotal to the successful interaction with building residents and the overall successful project delivery for our works on site.

Key Responsibilities

Preparation and circulation of regular rollout programmes, the scope of works, and activity schedules to residents to keep them appraised of our works and timeline and most notably when the precise location of our works directly impact upon their respective flat location.
Liaising with the building residents and the property manager throughout the duration of our works on site.
First point of contact for building residents for any information required requests, feedback and/or complaints. Those contacts are anticipated as being both verbal and written and will require formal logging, information gathering and ultimately proper resolution.
Arrangement of intermittent public events, such as resident’s coffee morning, and similar such like ‘meet and greets’ together with resident’s meetings, either pre-arranged or ad-hoc.
Log all complaints, feedback and interaction within a recognised system together with any associated resolutions, record information, rollouts, etc
Preparation of a monthly report on the resident’s interaction which will be incorporated within our overall monthly progress report to the Client.
Preparation of minutes of meetings with subsequent issue to affected parties and the saving of same within the project server.
Monitor and resolve resident’s complaints.
Work closely with our Site Project Manager to ensure a proper communication bridge.

Who We’re Looking For

A proven track record in customer care and/or a customer focused environment.
Exceptional communication and organisational skills.
Work well independently as well as being a team player.
High professional standards aligned with honesty and integrity.
Positive, ‘can-do’ attitude
Conversant in software packages such as Microsoft excel, word, outlook and notable CRM systems and processes.
Ability to work to required timelines and effectively manage and prioritise a busy workload.
Articulate, polite and a coherent and fluent English speaker
Patient, sincere and understanding.

Hours of Work

Full time hours: 39 per week
Part time hours: 16 per week

Why Join BBP?
Join a company with 40 years of industry excellence and a strong future pipeline. We offer a competitive salary, a generous pension scheme, income protection, and death in service benefits. Enjoy annual salary reviews, discretionary performance-based bonuses, and 32 days of holiday with a flexible bank holiday scheme. We actively support professional development and training, and business mileage is reimbursed. Our offices are fully accessible, ensuring an inclusive workplace for all.

Diversity & Inclusion
Bell Building Projects is committed to promoting a diverse and inclusive workforce. We believe in providing equal opportunities for all individuals, regardless of age, disability, gender, race, religion, sexual orientation, gender identity, marital status, pregnancy, or any other characteristic protected by law.

We are dedicated to ensuring that our recruitment, hiring, training, and promotion practices are free from bias, offering fair access to all qualified candidates. Selection decisions are made based on skills, qualifications, and experience, and we encourage applicants from all backgrounds to apply. Bell Building Projects values diversity and is proud to be an equal opportunity employer.

How to Apply
Applications are open to eligible UK residents. If you are ready to take the next step in your career and play a crucial role in our continued success, we want to hear from you!

Apply Now

Refine Your Search

patient access manager jobs in london, eng

Resident Liaison Officer

111 First Crisis Hub Practitioner

Quality and Locations Compliance Officer

HPL – Global Studies – NCUK Centre

Service Manager

Area Manager - Thames Valley

Care Coordinator

Patient Public Involvement and Engagement Manager - £60,778 - £68,422 p.a. +benefits

Hospital Manager

Reception Supervisor NHS - Patient Services

Senior Consultant, Healthcare Strategy & Planning (Health & Life Sciences)

Onboarding and Compliance Specialist

PCN Administrator

Estates Manager

Customer Onboarding Specialist

Project Management Team Lead – Clinical Trials (f/m/d)

Head of People

Healthcare Cleaning Operations Specialist

Head of Clinical Operations

HEOR Manager

I want to receive the latest job alerts for patient access manager in london, eng

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