Salesforce support administrator Work, Jobs in London, Eng (with Salaries)

Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Administrator (Children Homes)
Oakley House Children's Home —London
- £24,960 - £27,840 a year
- Full-time
- Hybrid work
- Social media management
- Administrative experience
- Human resources
Quick apply
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Salesforce System Administrator
Parkinson's UK —London
- £52,693.20 a year
- Full-time
- Salesforce
20h
Salesforce Administrator
Harvey Water Softeners —Woking
- £45,000 - £55,000 a year
- Full-time
- Salesforce
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Salesforce Administrator
Methods Business and Digital Technology —London
- Full-time
- Hybrid work
- CRM software
- Management
- Computer Science
- Employee assistance programme
Quick apply
Salesforce Business Analyst
Shiftlogic —London
- £34,000 - £58,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
Quick apply
Salesforce Administrator
Marex —London
- Full-time
- Sales
- Salesforce
- Bachelor's degree
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
11d
Salesforce Administrator
Mixpanel —London
- Hybrid work
- Sales
- Salesforce
- SQL
Quick apply
Senior Salesforce Administrator
QA —London
- Salesforce
- Analysis skills
Business & Sales Support Administrator
Datasite —London
- Weekend availability
- Sales
- Salesforce
- English
Salesforce Functional Consultant
BearingPoint United Kingdom —London
- Hybrid work
- Sales
- Salesforce
- Agile
- Gym membership
Senior Salesforce Consultant
InvestorFlow —London
- £79,000 - £96,000 a year
- Full-time
- Hybrid work
- Salesforce
- English
- IT
Quick apply
Salesforce Project Manager
Cooper Parry —London
- Full-time
- Remote
- Salesforce
- Organisational skills
- Software development
Salesforce Engineer
Checkout.com —London
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Engineering
Quick apply
Salesforce Marketing Cloud Developer
NTT Ltd —London
- Marketing
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
11d
Salesforce Marketing Cloud Developer
NTT Data UK —London
- Marketing
Salesforce Developer
Zoopla —London
- Full-time
- Hybrid work
- Salesforce
- JavaScript
- APIs
- Annual leave
Quick apply
5d

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Service Administrator / Co-ordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent
£24,420 - £29,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Accounting
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role

We are looking for a highly organised and detail-focused Service Administrator/Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs).
Client Communication: Keep clients informed throughout the service request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Job Type: Permanent

Pay: £24,420.00-£29,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

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