GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns.
Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. We are focused on empowering families with engaging money management tools, educational content, and a seamless product experience that creates financial well-being from birth to adulthood.
We are looking for a Salesforce Solution Architect/Developer to report to the Senior Salesforce Platform Manager and work across the Salesforce Service Cloud product to deliver continuous improvement, optimisation, and development of the Support Domain. You will be a key player in ensuring the Salesforce roadmap is aligned with our global company goals and serves as a robust backbone for our operations.
What you will do at GoHenry:
Salesforce Platform Delivery: Lead hands-on configuration, implementation, and support of all projects on the Service Cloud platform and connected 3rd party apps to enhance capabilities and the customer experience.
Solution Architecture & Builds: Collaborate with colleagues and end customers to create prototypes and proofs of concept, translating complex business requirements into scalable technical solutions.
Custom Development: Develop, test, and deploy Custom Lightning Web Components (LWC) and Aura components to extend the platform’s UI and functionality using Apex and JavaScript.
User Support & Advisory: Manage the JIRA ticket system to provide day-to-day platform support, acting as a trusted advisor to the wider business.
System Health & Maintenance: Oversee security reviews, sandbox management, release updates, and health checks, while maintaining high-quality technical documentation and user guides.
Data Management: Monitor data flows, manage backup and archive administration, and track platform usage, storage, and licenses.
Strategic Contribution: Work with the Operations Team to ensure the platform supports technical and strategic OKRs and KPIs.
What you will bring to GoHenry:
Technical Expertise: At least 5+ years of hands-on Salesforce Administration experience with a deep focus on Service Cloud.
Programmatic Proficiency: Strong skills in Apex (Triggers, Classes, Controllers) and JavaScript for LWC development.
Configuration Mastery: Expert knowledge of Lightning Flows, Object/field management, Einstein Bots, OmniChannel, and mobile administration.
Certifications: You are a Certified Salesforce Administrator, Advanced Administrator, Platform App Builder, and Platform Developer I (PDI).
Problem-Solving Mindset: A proactive attitude toward platform enhancements and the ability to translate business needs into technical reality.
Desirable Extras: Salesforce Service Cloud Consultant or PD2 certifications; knowledge of Contact Centre operations or integrated apps like AWS (Telephony) or Apache Airflow.
What’s in it for you?
All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), & great company events local & abroad!
Other Offers:
GoFlex: Work from Home, Office, or a mix of both
Your Birthday Day off
Annual Leave: 25 days annual leave, in addition to 8 UK bank holidays
Learning: An excellent Induction & onboarding program with ongoing learning & development
Healthcare: A choice between Bupa Health Cash Plan or Bupa Private Medical
Protection: Death in service – 4x your annual salary from month 1
Wellbeing: Physical and Mental Wellbeing support and platforms for you and your family
Family First: Family-friendly leave policies, including enhanced maternity (up to 26 weeks full pay) and paternity leave.
Finance: Salary Sacrifice options
About GoHenry
We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life.
How we do it: We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works. All while our unique built-in controls give parents total peace of mind.
We’re proud to say...
We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023.
We’re one of Tech Track’s top 50 fastest-growing UK companies.
We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023.
We won the Tech for Good award at the Better Society Awards 2023.
Our community has donated over £500,000 to the NSPCC via their accounts.
But we’re still growing, and that’s why we need you.
GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
