Service team leader Work, Jobs in London, Eng (with Salaries)

Front of House Team Leader
Rapport —London
- £38,600 a year
- Full-time
- Employee assistance programme
Contact Centre Team Leader
Wandle Housing Association Limited. —London
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
14d
Stores Team Leader
Keolis Amey Docklands 2025 Limited —London
- £55,000 a year
- Weekend availability
- Microsoft Excel
- ERP systems
- Maintenance
- Employee discount
11d
Service Coordinator Team Leader
Dyno Rod —Enfield
- £30,000 - £36,000 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
FOH Team Leader
PICK.YOUR.OWN. —London
- £14.50 - £15.50 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Store discount
- Annual leave
Quick apply
6h
Team Leader
Silver Birch Care Holdings —Harrow
- £17.10 an hour
- Weekend availability
- Childcare
- Driving
- Employee assistance programme
- Referral programme
Security Team Leader
The Ritz London —London
- £42,588 a year
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Quick apply
11d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Team Leader
Home Bargains —London
- £32,032 - £35,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
Pensions Team Leader
Secret Intelligence Service —London
- £59,028 - £63,814 a year
- Part-time
- English
- Project management
- Leadership
- Annual leave
Community and Outreach Team Leader
Change Grow Live —Barnet
- £35,220.59 - £37,184.90 a year
- Remote
- Annual leave
- Employee assistance programme
IPS Team Leader
Sovereign & Bale —London
- £40,505 - £49,527 a year
- Full-time
- Management
- Business development
- Travel
Quick apply
Team Leader
Southern Coop —London
- £14.50 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
10d
Team Leader
Wilson James —London
- £15.71 - £15.72 an hour
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
4d
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Team Leader
Leyland SDM —Hackney
- £14.09 an hour
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
Team leader
ALSTOM —London
- £62,000 a year
- Weekend availability
- Management
- Communication skills
- Annual leave
8d
Team Leader
GXO Logistics —Dartford
- Up to £34,680 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Customer Service Team Leader
Paddy Power —London
- From £14.40 an hour
- Part-time
- Employee discount
- Sick pay

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Front of House Team Leader

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£38,600 a year

Benefits

Company pension
Employee assistance programme

Full job description

The Team Leader will be responsible for ensuring that all the needs of the client are met and exceeded in a professional and friendly manner. As the face of the business, you will ensure all client needs are met and exceeded while motivating, coaching, and managing your team to deliver high-quality services. You will take ownership of operational, people, and business responsibilities to support the broader goals of the company and its clients.

You will be in charge of managing and motivating a brilliant team of 5 across multiple buildings to continue to deliver high quality services.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, on a shift rota basis between 7 AM and 7 PM).

Salary: £38,600 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Manage and motivate your team – offer guidance, nurture, and support.
Ensure the core service hours at covered by the team at all times through effective rota management.
Overseeing the daily reception operations and ensuring a welcoming environment.
Ensure SOPs are up to date and are being followed.
Build relationships with key stakeholders.
Work closely with the client to continue improving the guest experience.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have at least 1 year’s experience as a Team Leader within a corporate, luxury hotels or luxury airline environment.
Organised and willing to offer innovative ideas to continue elevating the experience.
Proactive and outgoing, willing to build relationships with key stakeholders.
A natural ability to nurture the team, ensuring they are well supported and motivated.
Upbeat, professional and an approachable individual with a can-do attitude.
Passionate about delivering exceptional service and contributing positively to the team.
Committed to continuous personal and professional development.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

service team leader jobs in london, eng

Front of House Team Leader

Contact Centre Team Leader

Stores Team Leader

Service Coordinator Team Leader

FOH Team Leader

Team Leader

Security Team Leader

General Manager - Samsung Experience Store

Team Leader

Pensions Team Leader

Community and Outreach Team Leader

IPS Team Leader

Team Leader

Team Leader

Customer Service Consultant

Team Leader

Team leader

Team Leader

Sales Support Team Leader

Customer Service Team Leader

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